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emotional intelligence
(195 results)-
Live Webcast: Transforming Business Productivity and Collaboration with Microsoft Office 365
Check out this white paper to learn how you can use MS Office 365 to transform your business productivity and collaboration.
Sponsored by Microsoft Date: Tue, 31 Jan 2012 00:00:00 -0800
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White Papers
Personality Type in Leaders: What Works - Vol. I, No. 1 MJ03
Jan 2006
The Myers-Briggs Type Indicator is one of the most frequently used self-report assessment tools in management and leadership development programs around the world. It is a way to provide...
Provided by Leadership Advantage
-
White Papers
The Impact of Ethical Leadership Behavior on Employee Outcomes
Sep 2006
The topics of authentic leadership and the ethical behavior of leaders have received significant interest in recent years due to the plethora of ethical scandals in corporations. In this paper,...
Provided by AllBusiness.com
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White Papers
What is FakeAV?
Jun 2010
FakeAV or Fake AntiVirus, also known as Rogue AntiVirus, Rogues, or ScareWare, is a class of malware that displays false alert messages to the victim concerning threats that do not really exist....
Provided by Sophos
-
White Papers
Exercising Emotional Intelligence Through Perceptual Positions
Jan 2009
This paper discovers how you can use perceptual positions to become a more emotionally intelligent manager. The research linking emotional intelligence to effective leadership is overwhelming, yet...
Provided by 1888articles.com
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White Papers
Use A Human Sales Approach
Sep 2009
Understanding your customers and skillfully responding to them is a question of emotional and social intelligence, not how many different closing tactics you've memorized or methods you have on...
Provided by American Express
-
White Papers
The Importance of Emotionally Intelligent Teams
Jan 2009
For the past decade, important research has been done in organizations to show that feelings and emotions have a direct impact on effectiveness, efficiency and ultimately the bottom line. Most...
Provided by Executive Coaching & Consulting Associates
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Webcasts
Stephen R. Covey: The 8th Habit Live Webinar
May 2010
This live webinar will occur on May 27, 2010 at 1pm EST. Registration and a fee of $149 are required to attend. The Challenge: Rekindling Your Inner Spirit and Growing as a Leader Tens of...
Provided by American Management Association
-
White Papers
Emotional Intelligence (EI) and Organizational Leadership
Apr 2006
Today, there are three generally accepted conceptual models of Emotional Intellegence (EI): the Salovey-Mayer model; the Goleman model; and the Bar-On model. Although all three models share many...
Provided by Association for Continuing Legal Education
-
White Papers
10 Reasons Why Friendliness Is a Leadership Necessity
May 2006
Having a friendly attitude as a leader means eschewing the alpha-dog way of leadership. It means being gentle, kind, helpful, and cordial in one's relationships, even in times of anger and stress...
Provided by Filson Leadership Group
-
White Papers
Leadership Power Stress: (Part 2) Three Keys to Renewal
May 2006
Leadership requires the exercise of influence or power. It involves responsibility for the organization, and it requires the sacrifice of personal needs for those of company. Leaders are under...
Provided by Patsi Krakoff
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White Papers
Conflict Resolution Tip Sheet: Can't We All Just Get Along?
May 2006
If one has to deal with and/or manage other people, one will, sooner or later, have to deal with conflict. Conflict is not inherently bad. In fact, conflict simply stems from differing viewpoints....
Provided by Leadership-Tools.com
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White Papers
Leadership Vs. Management
May 2006
What is the difference between management and leadership? It is a question that has been asked more than once and also answered in different ways. The biggest difference between managers and...
Provided by Syque
-
Downloads
Developing Leadership Skills
Jun 2006
Learn about the different facets of leadership and the most common mistakes to avoid to be a successful leader.
Provided by Business, The Ultimate Resource
-
White Papers
Learning To Use Regret: Studies In The Negative Emotions And How To Use Them
May 2010
Regret can shape people and change their paths, especially in American society, where everything seems completely possible - although changing into someone else is a bit harder, of course. Regret...
Provided by Northwestern University (Kellogg)
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White Papers
Get Over Yourself: Why We Think We're Forces To Be Reckoned With
May 2010
Withholding criticism creates "A really negative organizational dynamic". Many organizations are probably full of people brimming with relevant feedback, but are reluctant to dish it out....
Provided by Northwestern University (Kellogg)
-
White Papers
To Change Others, Change Yourself
Aug 2009
"You can become anything you want to be. ""This is the most important idea in the history of the world,"" Chuck Dwyer, academic co-director of Wharton's Building Relationships That Work program,...
Provided by University of Pennsylvania (Wharton)
-
White Papers
A Test Of Leadership: Keeping Your Head In Stressful Times
Aug 2009
Calmness can be a competitive advantage. "In the current turbulent times, clients, suppliers, employees, and investors are going to be pretty anxious," says Charles Dwyer, academic director of...
Provided by University of Pennsylvania (Wharton)
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White Papers
A Little Emotional Assurance Goes A Long Way
Jan 2010
It's a sad fact of business that even in times of economic boom, the majority of fledgling companies go bust. Since it is investors, board members, customers and employees who provide the cash,...
Provided by IESE School Of Business
-
White Papers
Mindfulness
Sep 2008
The East and West are converging not only materially - through global trade, virtual networks, manufacturing technologies and consumer fashions - but also psychologically through the development...
Provided by IMD
-
White Papers
How Entrepreneurs Regulate Stakeholders~ Emotions To Build New Organizations
Sep 2007
this study explores how entrepreneurs regulate emotions of their ventures' stake holders, and how much emotions regulation affect the founders' ability to create new organizations. The authors...
Provided by INSEAD
-
White Papers
All Control Is Not Equal: The Effect Of Formal Control Type On Trust And Cooperation
Jul 2006
Prior research provides conflicting evidence regarding the effects of formal control on trust and cooperation. On the one hand, formal control fulfills the intended role of promoting cooperation...
Provided by University of Texas at Austin (McCombs)
-
White Papers
Using Executive Emotional Intelligence (EEI) For Leadership Success
Mar 2010
We know that Emotional Intelligence (EI) is a core component of success but the problem with EI models is that they were not designed to help people navigate the challenging systems of business...
Provided by American Management Association
-
White Papers
Do Worry, Be Happy
Nov 2006
The study found that individuals who experience ambiguous feelings - meaning both positive and negative emotions - are more creative and innovative than those individuals whose feelings are more...
Provided by American Management Association
-
White Papers
Master Your Mood
Jul 2006
Moods are specific emotional, physical and mental states that play a critical role in our performance at work. If our mood is positive everything flows smoothly; if our mood is low everything is a...
Provided by American Management Association
-
White Papers
How To Handle Emotions At Work
Sep 2009
It's not that emotions have no place in the workplace - constructive emotions can be motivating and can enhance understanding. But overly intense emotions block effective communication and hinder...
Provided by American Management Association
-
White Papers
Advice For Introverts: How To Thrive In The Business World
Jul 2009
What does it mean to be an introvert-a quiet, thoughtful, unflashy professional-in today's business world? According to the research-four out of five introverts say extroverts are more likely to...
Provided by AboutYOU
-
White Papers
The Power Of "No"
Jul 2008
Most of us were taught that whether in school, at home, or at work, to gain the cooperation of others we have to compromise, that is, offer to give something up. We're told that every negotiation...
Provided by American Management Association
-
White Papers
Coping With Holiday Stress At Work
Nov 2006
Everyone is familiar with the tension that the holidays can cause at home, but the workplace can be similarly frantic and filled with anxiety during the season. The added pressures of...
Provided by American Management Association
-
White Papers
When You Care To Succeed: 3 Steps To Reading Emotions To Win
May 2010
When people show you who they are, believe them. - Maya Angelou; this will change your career for the better - literally. It's about showing that you care. It's a scary and foreign concept to more...
Provided by American Express
-
White Papers
Bite It - And A Few Other Impulse Control Tips To Help You Succeed
May 2010
It's an emotional intelligence attribute that keeps you in check when you feel like popping off or making a rash decision. It's the delay of gratification; anger is a form of gratification. It...
Provided by American Express
-
White Papers
21st Century Success: 3 Ways To Get It And Keep It
Apr 2010
In the past, one used to reward the lone rangers in the corner offices because their achievements were brilliant even though their behavior was destructive. That day is gone. One needs people who...
Provided by American Express
-
White Papers
Manage Through Appreciations
Jan 2009
Careers are developed based on new opportunities and feedback exchange. Traditionally, feedback is constructive and is exchanged to put a spotlight on your weaknesses. Of course, the greatest...
Provided by American Express
-
Podcasts
Bob Wall On Coaching For Emotional Intelligence: An Essential Tool For Better Workplace Performance
Jul 2007
When managers coach their team members on their performance, "Emotional intelligence" may not be the first thing that comes to mind. But some believe that performance development depends on the...
Provided by American Management Association
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White Papers
Building Value For The Customer
Jun 2009
Customer expectations are increasing but customer loyalty is declining, Jain said. "Marketing means educating your customers about the value of your offering. It's education of the customer."...
Provided by Northwestern University (Kellogg)
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White Papers
Tuning Into 'Animal Spirits'
May 2009
Animal spirits, a term coined by economist John Maynard Keynes, refers to a sense of consumer trust and confidence, Shiller said. The term also suggests an awareness of fairness, corruption and...
Provided by Northwestern University (Kellogg)
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White Papers
Mindful Leadership: When East Meets West
Sep 2010
Leaders with low emotional intelligence (EQ) often lack self-awareness and self-compassion, which can lead to a lack of self-regulation. This also makes it very difficult for them to feel...
Provided by President and Fellows of Harvard College
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White Papers
Tips For Managing Employees Who Irritate Others
Sep 2010
Working in close quarters and spending a majority of waking hours together can lead to friction among your employees. Even the most sophisticated and well-meaning people can bring quirky behaviors...
Provided by American Express
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White Papers
Emotional Intelligence: Elevating Employee Productivity
Jun 2009
Emotional Intelligence is not some New Age, touchy-feely concept. In fact, the United States Air Force saved three million dollars by using Emotional Intelligence screening to select recruiters....
Provided by 360 Solutions
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White Papers
Teambuilding With Emotional Intelligence Competencies
May 2010
When the emotional environment is rich and transparent, teams can trust enough to take risks and that promotes more complete and creative decision making. Desired team competencies include...
Provided by Collaborative Growth
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White Papers
Where Your Attention Goes, Your Energy Flows
Jan 2010
Savvy EI skills mean that you are self-aware of what you're focusing on and where your energy is going. Your level of emotional intelligence will determine the level of success you reach both...
Provided by Crystal Jonas
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White Papers
Integrating Personality Psychology Into Economics
Aug 2011
This paper reviews the problems and potential benefits of integrating personality psychology into economics. Economists have much to learn from and contribute to personality psychology. What can...
Provided by Institute for the Study of Labor
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White Papers
Economists As Worldly Philosophers
Mar 2011
While leading figures in the early history of economics conceived of it as inseparable from philosophy and other humanities, there has been movement, especially in recent decades, towards its...
Provided by Yale University
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White Papers
Managerial Insider Trading And Opportunism
Jan 2007
This paper examines whether managers engage in opportunistic insider trading by measuring how their net open market purchases and holdings of own company stock change around acquisitions, seasoned...
Provided by California State University, Fullerton
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White Papers
The Involvement And Influence Of Emotions In Business Relationships
Aug 2010
This paper discusses emotions as mediators in business-to-business relationships, an area that is understudied. Within consumer marketing, emotions have been widely studied, and calls have been...
Provided by University of Oxford
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White Papers
Conflict Management In Intercompetitor Cooperation
Sep 2008
A majority of the existing research within the business network approach is focused on cooperation and relationships between buyers and sellers. Competition and cooperation between competitors...
Provided by Uppsala University
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White Papers
Emotions And International Conflicts: Sociological, Evolutionary And Rational Views
Nov 2007
In March 2005, riots erupted in South Korea against Japan for claiming sovereignty over some rocky uninhabited islets (0.23 km2). Five weeks earlier, riots did not erupt in South Korea when North...
Provided by Munich Personal Repec Archive
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White Papers
Getting Serious: Emotions In The Workplace
Dec 2006
Why should we care about what our co-workers are feeling? Historically, emotions in the workplace were not taken seriously by practitioners, managers, or academics. In fact, many viewed emotions...
Provided by Southern Methodist University
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White Papers
Competition, Innovation And Intellectual Property Rights In Software Markets
Mar 2009
This paper analyzes under which circumstances it may be desirable for the government to stimulate open source software as a response to market failures in software markets. To consider whether...
Provided by Centraal Planbureau
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White Papers
Emotional Intelligence And Leadership Effectiveness: The Mediating Influence Of Collaborative Behaviors
Feb 2011
Leadership effectiveness can be divided into two broad categories that include getting along behaviors (teamwork and empowerment of others) and/or getting ahead behaviors (visioning. energizing....
Provided by INSEAD
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White Papers
What Good Is Happiness?
Mar 2009
The heterogeneity of the available physical capital with respect to productivity and emission intensity is an important factor for policy design, especially in the presence of emission...
Provided by Universite Catholique de Louvain
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Webcasts
Deploying Our Gifts For The Betterment Of Humankind: What Would Dr. King Say About Us?
Feb 2010
Woven into the fabric of MIT life, says the author, is the "Perpetual striving to be ever better." To this end, the author has been laboring to create a "True culture of inclusion."
Provided by Massachusetts Institute of Technology
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White Papers
Happiness And Productivity
Dec 2008
Little is known by economists about how emotions affect productivity. To make persuasive progress, some way has to be found to assign people exogenously to different feelings. The authors design a...
Provided by University of Warwick
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White Papers
Reconsidering The Well-being: The Happy Planet Index And The Issue Of Missing Data
Apr 2010
The main aim of this paper is to build up and to analyze a composite indicator, the Happy Planet Index (HPI), as an alternative measure to the Gross Domestic Product (GDP) in evaluating nations'...
Provided by Centre For North South Economic Research
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White Papers
Relevance Of Emotional Intelligence For Effective Job Performance: An Empirical Study
Mar 2010
There has been an increase in interest in 'Emotional intelligence' within the Indian organization system in recent years. This increase has been attributed to the popularization of the construct...
Provided by Vikalpa
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White Papers
Does Leadership Need Emotional Intelligence?
May 2009
Interest in emotional intelligence has bloomed over the last few years. That it has become a standard concept in general and applied psychology, as well as in applied business settings, is...
Provided by Elsevier
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White Papers
Emotion In Organizations: A Review In Stages
Apr 2007
Emotion has become one of the most popular - and popularized - areas within organizational scholarship. This paper attempts to review and bring together within a single framework the wide and...
Provided by University of California, Berkeley
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White Papers
How Intelligent Are We About Emotional Intelligence?
Apr 2008
The realization of managers and management academics that there is benefit to be had from managing emotion in the workplace came late but late but arrived with a bang. Until very recently indeed,...
Provided by Strategy Explorers
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White Papers
Emotional Awareness Builds Team Persistence
Feb 2009
The marketing team had been working long hours at ABC, Inc., a midsize company that produces office supplies. Team members were tired and feeling great pressure to finish their holiday marketing...
Provided by Collaborative Growth
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White Papers
Emotion Expression And Fairness In Economic Exchange
Nov 2007
Research in economics and psychology has established that informal sanctions, particularly expressions of negative emotion, can enforce fair economic exchange. However, scholars are only beginning...
Provided by George Mason University
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White Papers
From Rulebook Management To Business Governance: Where Business Rules Fit
Mar 2010
Say "Governance" and many people immediately think IT governance, or sometimes data governance. Governance has been bandied about so much that its meaning has become clouded and trivialized....
Provided by Business Process Trends
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White Papers
Role Of Emotional Intelligence In Managing Stress And Anxiety At Workplace
Feb 2009
The phenomenon of emotional intelligence is a growing topic for behavioral investigation as researchers strive to understand its influence on various social interactions. Recent research indicates...
Provided by Gautam Buddha University
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White Papers
An International Study Of Work Stress With Types Of Workers
Feb 2010
The present research attempts to investigate the effect of types of workers i.e., skilled and unskilled on work Stress. The study examines the incidence of work stress in reference to the problems...
Provided by Gautam Buddha University
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White Papers
Enhancing Online Instructional Strategies Through The Utilization Of Emotional Intelligence Tools
Feb 2010
This paper highlights key online instructional strategies with a focus on integrating the foundations of emotional intelligence as a means toward developing enhanced methods of teaching within the...
Provided by National University
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White Papers
Emotional Intelligence: Pedagogical Considerations For Skills-Based Learning In Business Communication Courses
Mar 2010
This study investigates the effect of Emotional Intelligence (EQ) training on student satisfaction with the collaborative writing process and product. Business communication students at an...
Provided by Sam Houston State University
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White Papers
Social Emotional Development: A New Model Of Student Learning In Higher Education
Nov 2010
A new construct, called Social and Emotional Development (SED) which is defined as the desirable, sustainable enhancement of personal capacity to utilize emotional information, behaviors, and...
Provided by University of the Pacific
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White Papers
The Importance Of Emotional Intelligence For Project Managers
Jun 2009
Project management requires many different types of skills in order to handle the many demands of the profession. Emotional intelligence has become a key factor in helping project managers achieve...
Provided by University of Denver
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White Papers
Enhancing The Emotional Intelligence Of Salespeople
Mar 2007
The importance of employing emotionally intelligent salespeople becomes apparent when examining the changing circumstances in today's sales environment. When the buying process was based on...
Provided by Ohio University
-
White Papers
Emotional Intelligence in Recruitment
Nov 2010
Emotional Intelligence (EI) has been touted as being responsible for over 85% of outstanding performance in the workplace. Whilst such estimates have been criticised as being somewhat overzealous,...
Provided by Onetest
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White Papers
Is Emotional Intelligence Worthwhile? Assessing Incremental Validity And Adverse Impact
Aug 2008
Emotional intelligence is defined as the ability to perceive emotion, understand emotion, facilitate thought with emotion, and regulate emotion. Considerable debate exists as to whether emotional...
Provided by Texas A&M University
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White Papers
Emotional Contagion
Sep 2008
Emotions serve to focus the attention on aspects of the world that help to thrive. They provide information about the interior world and about the relationships. For this survival function to...
Provided by Six Seconds
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White Papers
Emotional Intelligence And Performance
Jan 2008
Critical success factors for work and life are predicted by scores on the Six Seconds Emotional Intelligence Assessment (SEI). In a sample of 665, SEI scores are strongly predictive of...
Provided by Six Seconds
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White Papers
Engineered to Lead: Emotional Intelligence - Why Leadership Is Like Calculus
Mar 2010
When engineers get to the point in their career where they transition from individual contributors to engineering leaders, they find they are trying to solve more difficult problems. All too...
Provided by A Constructive Influence
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White Papers
The Role Of Empathy In Developing The Leaders : Emotional Intelligence
Feb 2010
The fundamental premise from which author start in this research is that the leader counts, that the top-level people certainly affect the productivity of any organization and that awareness of...
Provided by Ministry of Administration and Interior
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White Papers
An Investigation Of Emotional Intelligence And The Use Of Online Social Media Tools In Organisations
Jul 2010
The use of Online Social Media tools in organisations is on the rise. With email approaching saturation levels in terms of usage, attention is now shifting to other forms of Online Social Media....
Provided by Knowledge Solutions
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White Papers
Emotional Intelligence: A Critical Success Factor
May 2010
Emotional intelligence, also known as emotional quotient or EQ, is sometimes called 'Charismatic leadership' because it has a motivational and transformational effect on the team. The term means...
Provided by Drake Workwise
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White Papers
Emotional Intelligence And Project Success
Sep 2009
The purpose of this paper is to introduce recent research on the correlation between a project manager's emotional Intelligence and successful projects and to outline the implications for existing...
Provided by Project Management Edge
-
White Papers
Empathy In The Workplace: A Tool For Effective Leadership
Apr 2007
Empathy is the ability to experience and relate to the thoughts, emotions, or experience of others. Empathy is more than simple sympathy, which is being able to understand and support others with...
Provided by Center for Creative Leadership
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White Papers
Emotional Intelligence: Raising The Bar For Leadership And OD Professionals
Feb 2008
The rules of leadership are changing. A growing body of theory and research on emotional intelligence is producing fundamental change in the assumptions about success in business. Commonly...
Provided by Bestmanagementarticles.com
-
White Papers
Choosing To Change
Sep 2010
Organizational and individual transformation is fundamentally a matter of choice: when people see a clear advantage to change, they choose, on an emotional level, to make a shift. When faced with...
Provided by Bestmanagementarticles.com
-
White Papers
Manager Skills Update
Apr 2007
Given the complexity of modern organizations, the number of stakeholders involved, rates of change and so on, the idea of the sort of leader who knows exactly where an organization is heading and...
Provided by Reed Business Information
-
White Papers
Teaching Emotional Intelligence - 5 Guidelines On How To Teach Successfully Emotional Intelligence
Jan 2008
The idea of teaching people how to react to certain situations or conditions or even how to master their emotions in such conditions may seem implausible to some. This might sound odd, as the...
Provided by Tips Ideas Hints
-
White Papers
Exercising Emotional Intelligence Through Perceptual Positions
Jan 2009
This paper discovers how you can use perceptual positions to become a more emotionally intelligent manager. The research linking emotional intelligence to effective leadership is overwhelming, yet...
Provided by 1888articles.com
-
White Papers
Use A Human Sales Approach
Sep 2009
Understanding your customers and skillfully responding to them is a question of emotional and social intelligence, not how many different closing tactics you've memorized or methods you have on...
Provided by American Express
-
White Papers
Personality Type in Leaders: What Works - Vol. I, No. 1 MJ03
Jan 2006
The Myers-Briggs Type Indicator is one of the most frequently used self-report assessment tools in management and leadership development programs around the world. It is a way to provide...
Provided by Leadership Advantage
-
White Papers
The Importance of Emotionally Intelligent Teams
Jan 2009
For the past decade, important research has been done in organizations to show that feelings and emotions have a direct impact on effectiveness, efficiency and ultimately the bottom line. Most...
Provided by Executive Coaching & Consulting Associates
-
Webcasts
Stephen R. Covey: The 8th Habit Live Webinar
May 2010
This live webinar will occur on May 27, 2010 at 1pm EST. Registration and a fee of $149 are required to attend. The Challenge: Rekindling Your Inner Spirit and Growing as a Leader Tens of...
Provided by American Management Association
-
White Papers
Emotional Intelligence (EI) and Organizational Leadership
Apr 2006
Today, there are three generally accepted conceptual models of Emotional Intellegence (EI): the Salovey-Mayer model; the Goleman model; and the Bar-On model. Although all three models share many...
Provided by Association for Continuing Legal Education
-
White Papers
10 Reasons Why Friendliness Is a Leadership Necessity
May 2006
Having a friendly attitude as a leader means eschewing the alpha-dog way of leadership. It means being gentle, kind, helpful, and cordial in one's relationships, even in times of anger and stress...
Provided by Filson Leadership Group
-
White Papers
Leadership Power Stress: (Part 2) Three Keys to Renewal
May 2006
Leadership requires the exercise of influence or power. It involves responsibility for the organization, and it requires the sacrifice of personal needs for those of company. Leaders are under...
Provided by Patsi Krakoff
-
White Papers
Conflict Resolution Tip Sheet: Can't We All Just Get Along?
May 2006
If one has to deal with and/or manage other people, one will, sooner or later, have to deal with conflict. Conflict is not inherently bad. In fact, conflict simply stems from differing viewpoints....
Provided by Leadership-Tools.com
-
White Papers
Leadership Vs. Management
May 2006
What is the difference between management and leadership? It is a question that has been asked more than once and also answered in different ways. The biggest difference between managers and...
Provided by Syque
-
Downloads
Developing Leadership Skills
Jun 2006
Learn about the different facets of leadership and the most common mistakes to avoid to be a successful leader.
Provided by Business, The Ultimate Resource
-
White Papers
Learning To Use Regret: Studies In The Negative Emotions And How To Use Them
May 2010
Regret can shape people and change their paths, especially in American society, where everything seems completely possible - although changing into someone else is a bit harder, of course. Regret...
Provided by Northwestern University (Kellogg)
-
White Papers
Get Over Yourself: Why We Think We're Forces To Be Reckoned With
May 2010
Withholding criticism creates "A really negative organizational dynamic". Many organizations are probably full of people brimming with relevant feedback, but are reluctant to dish it out....
Provided by Northwestern University (Kellogg)
-
White Papers
What is FakeAV?
Jun 2010
FakeAV or Fake AntiVirus, also known as Rogue AntiVirus, Rogues, or ScareWare, is a class of malware that displays false alert messages to the victim concerning threats that do not really exist....
Provided by Sophos
-
White Papers
To Change Others, Change Yourself
Aug 2009
"You can become anything you want to be. ""This is the most important idea in the history of the world,"" Chuck Dwyer, academic co-director of Wharton's Building Relationships That Work program,...
Provided by University of Pennsylvania (Wharton)
-
White Papers
A Test Of Leadership: Keeping Your Head In Stressful Times
Aug 2009
Calmness can be a competitive advantage. "In the current turbulent times, clients, suppliers, employees, and investors are going to be pretty anxious," says Charles Dwyer, academic director of...
Provided by University of Pennsylvania (Wharton)
-
White Papers
A Little Emotional Assurance Goes A Long Way
Jan 2010
It's a sad fact of business that even in times of economic boom, the majority of fledgling companies go bust. Since it is investors, board members, customers and employees who provide the cash,...
Provided by IESE School Of Business
-
White Papers
Mindfulness
Sep 2008
The East and West are converging not only materially - through global trade, virtual networks, manufacturing technologies and consumer fashions - but also psychologically through the development...
Provided by IMD
-
White Papers
How Entrepreneurs Regulate Stakeholders~ Emotions To Build New Organizations
Sep 2007
this study explores how entrepreneurs regulate emotions of their ventures' stake holders, and how much emotions regulation affect the founders' ability to create new organizations. The authors...
Provided by INSEAD
-
White Papers
All Control Is Not Equal: The Effect Of Formal Control Type On Trust And Cooperation
Jul 2006
Prior research provides conflicting evidence regarding the effects of formal control on trust and cooperation. On the one hand, formal control fulfills the intended role of promoting cooperation...
Provided by University of Texas at Austin (McCombs)
-
White Papers
Using Executive Emotional Intelligence (EEI) For Leadership Success
Mar 2010
We know that Emotional Intelligence (EI) is a core component of success but the problem with EI models is that they were not designed to help people navigate the challenging systems of business...
Provided by American Management Association
-
White Papers
Do Worry, Be Happy
Nov 2006
The study found that individuals who experience ambiguous feelings - meaning both positive and negative emotions - are more creative and innovative than those individuals whose feelings are more...
Provided by American Management Association
-
White Papers
Master Your Mood
Jul 2006
Moods are specific emotional, physical and mental states that play a critical role in our performance at work. If our mood is positive everything flows smoothly; if our mood is low everything is a...
Provided by American Management Association
-
White Papers
How To Handle Emotions At Work
Sep 2009
It's not that emotions have no place in the workplace - constructive emotions can be motivating and can enhance understanding. But overly intense emotions block effective communication and hinder...
Provided by American Management Association
-
White Papers
Advice For Introverts: How To Thrive In The Business World
Jul 2009
What does it mean to be an introvert-a quiet, thoughtful, unflashy professional-in today's business world? According to the research-four out of five introverts say extroverts are more likely to...
Provided by AboutYOU
-
White Papers
The Power Of "No"
Jul 2008
Most of us were taught that whether in school, at home, or at work, to gain the cooperation of others we have to compromise, that is, offer to give something up. We're told that every negotiation...
Provided by American Management Association
-
White Papers
Coping With Holiday Stress At Work
Nov 2006
Everyone is familiar with the tension that the holidays can cause at home, but the workplace can be similarly frantic and filled with anxiety during the season. The added pressures of...
Provided by American Management Association
-
White Papers
When You Care To Succeed: 3 Steps To Reading Emotions To Win
May 2010
When people show you who they are, believe them. - Maya Angelou; this will change your career for the better - literally. It's about showing that you care. It's a scary and foreign concept to more...
Provided by American Express
-
White Papers
Bite It - And A Few Other Impulse Control Tips To Help You Succeed
May 2010
It's an emotional intelligence attribute that keeps you in check when you feel like popping off or making a rash decision. It's the delay of gratification; anger is a form of gratification. It...
Provided by American Express
-
White Papers
21st Century Success: 3 Ways To Get It And Keep It
Apr 2010
In the past, one used to reward the lone rangers in the corner offices because their achievements were brilliant even though their behavior was destructive. That day is gone. One needs people who...
Provided by American Express
-
White Papers
Manage Through Appreciations
Jan 2009
Careers are developed based on new opportunities and feedback exchange. Traditionally, feedback is constructive and is exchanged to put a spotlight on your weaknesses. Of course, the greatest...
Provided by American Express
-
Podcasts
Bob Wall On Coaching For Emotional Intelligence: An Essential Tool For Better Workplace Performance
Jul 2007
When managers coach their team members on their performance, "Emotional intelligence" may not be the first thing that comes to mind. But some believe that performance development depends on the...
Provided by American Management Association
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Building Value For The Customer
Jun 2009
Customer expectations are increasing but customer loyalty is declining, Jain said. "Marketing means educating your customers about the value of your offering. It's education of the customer."...
Provided by Northwestern University (Kellogg)
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Tuning Into 'Animal Spirits'
May 2009
Animal spirits, a term coined by economist John Maynard Keynes, refers to a sense of consumer trust and confidence, Shiller said. The term also suggests an awareness of fairness, corruption and...
Provided by Northwestern University (Kellogg)
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Mindful Leadership: When East Meets West
Sep 2010
Leaders with low emotional intelligence (EQ) often lack self-awareness and self-compassion, which can lead to a lack of self-regulation. This also makes it very difficult for them to feel...
Provided by President and Fellows of Harvard College
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Tips For Managing Employees Who Irritate Others
Sep 2010
Working in close quarters and spending a majority of waking hours together can lead to friction among your employees. Even the most sophisticated and well-meaning people can bring quirky behaviors...
Provided by American Express
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White Papers
Emotional Intelligence: Elevating Employee Productivity
Jun 2009
Emotional Intelligence is not some New Age, touchy-feely concept. In fact, the United States Air Force saved three million dollars by using Emotional Intelligence screening to select recruiters....
Provided by 360 Solutions
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White Papers
Teambuilding With Emotional Intelligence Competencies
May 2010
When the emotional environment is rich and transparent, teams can trust enough to take risks and that promotes more complete and creative decision making. Desired team competencies include...
Provided by Collaborative Growth
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White Papers
Where Your Attention Goes, Your Energy Flows
Jan 2010
Savvy EI skills mean that you are self-aware of what you're focusing on and where your energy is going. Your level of emotional intelligence will determine the level of success you reach both...
Provided by Crystal Jonas
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For better patch security, you'll need to take some precautions and know how to react when the time comes. For help with that, check out this live webcast from TechRepublic.
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