Managing Printers Miles Away With HP Web Jetadmin
Source: Hewlett-Packard (HP)
Web Jetadmin software wanted to assure highly reliable, efficient performance from networked printers. James Hamilton Construction Co. outsourced print management to DirectPointe, a leading Managed Services Provider (MSP) that uses HP Web Jetadmin to get the most out of HP printers. As a result 80% of printer incidents are resolved without an on-site technician, in an average of 28 minutes.