Managing The Digital Home Consumers Need Help, And High-Performance Service Providers Must Be Ready To Meet That Need

The ideal vision for the digital home is for an interconnected and interoperable network of PCs and a variety of communications and consumer electronics devices working together in a seamless environment - enabling consumers to use and share digital media and content including video, music, games and more. Current reality falls well short of that vision, however. In most cases, the average consumer is struggling with the complexity of the various technologies at the heart of the digital home. Because many people realize only a fraction of the potential functionality, they may also fail to appreciate the value of a highly networked digital home. Under-appreciation of the value of a digital home could slow or stifle growth in the communications and high tech industries. To respond, companies must put in place compelling, new premium technical services to help consumers configure, connect and manage their digital homes.