Maximum Availability: Minimum Downtime
Many people have experienced the effects of some type of computer system failure. Even if one happens to have replacement equipment readily available, restoring settings, files, and programs is time consuming and these may never be restored to exactly the way they were before the failure. Keeping below the point of diminished return, there is no way to produce hardware that is incapable of failure, there is a way to minimize, if not eliminate, the downtime, stress, and frustration associated with these failures. "Imaging" is the process of saving the current state of the computer system. The current state includes the operating system, programs, settings, and documents of the computer system.