Measuring the Impact of Organizational Constraints on the Success of Business-to-Business e-Commerce Efforts: A Transactional Focus

This study investigates the impact of several organizational constraints, technological compatibility and operational capacity, on the success of Business-to-Business (B2B) e-commerce efforts over a range of business settings. The authors focus specifically on the transactional efficiencies gained through the use of B2B e-commerce. To accomplish this they consider an instrument originally developed to measure the benefits of intra-organizational information systems and apply it in two interorganizational contexts: EDI usage, and B2B technology usage by firms without EDI.