Microsoft Align IT: Episode 11: The Changing Landscape of Unified Communications

Unified Communications is changing the technology landscape and the roles of IT staff and telecommunications managers are beginning to overlap. As a result, many IT managers find themselves at a crossroads: How should IT Pros evolve their technology infrastructure? Should they be investing in the network or in the software? The speaker talks with Vicki Mains (CNIB) Tony Rybczynski (Nortel) and Erin Elofson (Microsoft Canada) about the new role of the IT Pro and opportunities for software-powered telecom solutions.