Microsoft Cuts Travel Costs by 10 Per Cent With Unified Communications Solution
With operations in 23 countries, employees at Microsoft Central and Eastern Europe spend much of their time travelling. While keeping in touch with customers and partners is crucial, travel expenses are high. Microsoft needed to cut costs and chose to deploy a unified communications solution based on Microsoft Office Communications Server 2007. The solution has significantly enhanced customer service, while reducing travel expenses by 10 per cent per employee.