MLB.com Scores a Home Run With Instant Messaging From ProcessOne

For fans around the globe, MLB.com is the home of Major League Baseball (MLB). The company wanted to implement an innovative online chat facility that will encourage fans to stay longer on MLB.com. The challenge was to ensure that the instant messaging service is stable and scalable enough to support large numbers of users. MLB.com deployed a robust and scalable instant messaging platform from ProcessOne based on ejabberd. They build a creative chat facility around the concept of a virtual stadium.