Monitoring Costs and Benefits: An Excerpt from "IT Success" by Michael Gentle

This white paper is an excerpt from the book IT Success! by Michael Gentle. It offers an overview of how IT organizations can benefit from a complete cost-benefit project analysis. Gentle describes a new model for monitoring costs and benefits, highlighting that analysis is needed not only for business justification or upon project completion, but throughout the entire lifecycle of the application. He also discusses the benefits of portfolio management as a discipline to support these efforts.