Moving Beyond "Data Rich, Knowledge Poor" In Human Resources
Source: Deloitte LLP
Also evident is a strong focus on consumerism and customization in total rewards strategies that are being driven not only by cost concerns but a convergence of powerful work force trends. In most companies, operational areas are wired to "Business intelligence" dashboards that help executives make critical decisions about cash flow, manufacturing and financial reporting. However, there is a blind spot when it comes to the workforce. Although adequate workforce-related data resides in systems, Human Resource (HR) "Point solutions," and other repositories, businesses often don't link workforce activities to broader business strategies, problems and opportunities. This Deloitte report, discusses the way to bridge this gap - adopting a top-down approach to "Workforce intelligence".