National Rollout Applications for Hindustan Unilever Limited

Hindustan Unilever Limited (HUL) is India's largest fast moving consumer goods company, with leadership in Home & Personal Care Products and Foods & Beverages. To meet the growing information needs and standardise business practices, HUL wanted to implement Secondary Sales Force Automation (SSFA) Application across its RSs. To master these needs HUL chose CMC. CMC deployed SSFA application for 10,000 Hand Held Terminals (HHTs) and also provide a Centralized Helpdesk to provide L1 support for the Application users.