NC Office of State Personnel Uses SAS to Support Workforce Planning

Poised to become the seventh-largest state in the United States, North Carolina must meet an increasing population's needs as it faces an impending state worker shortage. Of 90,000 current employees, over 58 percent are baby boomers; 10 percent are eligible to retire by 2010, and that number jumps to 38 percent by 2015. Using SAS, the North Carolina Office of State Personnel (NC OSP) channels multiple information sources into a single repository via the North Carolina Workforce Outlook and Retirement Knowledge System (NC WORKS) data integration system. With easy access to so much data, the state can then leverage advanced business analytics to predict employee turnover and the availability of qualified candidates needed to fill those openings.