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telephony systems - pbx
(168 results)-
Whitepapers
Implementing fax over IP in your organisation
Sep 2011
Once voice systems have migrated to VoIP, fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new fax over IP (FoIP)...
Provided by OpenText
-
Whitepapers
Virtualisation strategies using fax over IP and fax gateways
Sep 2011
Computer virtualisation is a revolutionary concept that provides organisations with a powerful, simple and cost-effective alternative to traditional IT infrastructures. This paper discusses the...
Provided by OpenText
-
Case Studies
Consolidation of Cisco Unified CallManager Clusters Improves Manageability and Reduces Costs
Dec 2007
Cisco needed a way to ensure business continuity if the WAN link between the hub and the remote office went down. In the event of a WAN outage, employees would need the capability to place calls,...
Provided by Cisco Systems
-
White Papers
Videoconferencing, Video Mail, IVR and Mobile Services Provided by iPBX Technology
Apr 2008
Private Branch Exchange (PBX) systems have traditionally connected private enterprises to the Public Switched Telephone Network (PSTN) using circuit-switched communications. iPBX (or IP PBX)...
Provided by Surf Communication Solutions
-
Whitepapers
Nemertes Research PilotHouse Awards: IP Telephony
Sep 2011
For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Each year,...
Provided by ShoreTel
-
Case Studies
Avaya Case Study: 9-1-1 and Beyond
Apr 2008
9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in the District of Columbia operated on separate and disparate communications platforms. By 2004 the existing structures and technologies...
Provided by Avaya
-
White Papers
ISDN Q-Interface Signaling Protocol Q.931 Tunneling Over the IP Network: Reduce the Cost of Private Telephony Networks
Apr 2008
Private Branch eXchanges (PBXs) are crucial communication components in any organization. As an organization grows and expands to multiple locations, it needs to establish multiple PBXs to keep...
Provided by Cisco Systems
-
Case Studies
Singapore's Link Hotel Offers Guests a Historic Ambience, Complemented by Advanced Communication Services
Mar 2008
Designing Link Hotel was a challenge from the beginning due to its heritage status, which imposed certain constraints on how the site could be changed. Working to refurbish the two buildings that...
Provided by Nortel Networks
-
Case Studies
World-Class Dental Practice Ensures Exceptional Customer Service
Nov 2007
As one of the UK's leading private dental practices, Hospital Lane Dental Clinic knew its customer service had to be nothing less than excellent to attract and retain patients. The Clinic wanted...
Provided by Nortel Networks
-
Webcasts
TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)
Jun 2008
Wondering how to take advantage of the existing Time Division Multiplexing (TDM) or IP Private Branch Exchange (PBX) infrastructure for unified communications? If so, join this webcast to get the...
Provided by Microsoft
-
Case Studies
Entertainment Technology Firm Increases Speed of Communications
Jan 2009
Production Resource Group LLC (PRG), which has 22 offices in the United States, Canada, the United Kingdom, and Japan. Being accessible to customers is essential in an industry where months or...
Provided by Cisco Systems
-
Webcasts
TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
Jul 2008
This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges (PBXs) interoperate with Microsoft Office Communications Server 2007 and how Communications Server...
Provided by Microsoft
-
Case Studies
VegaStream Group Case Study: Barrons Caravans
Jan 2008
With offices distributed throughout the UK, Barrons was using a Nortel Meridian Optimum PBX for communication between its two central locations in Darlington and Coppell in the North of England....
Provided by VegaStream Group
-
Case Studies
Telmex's Hosted IP PBX Solution by Nortel Delivers Heightened Productivity at a Low Price
Dec 2007
Telmex is one of the Americas' pioneering telecommunications companies, providing advanced products, services and solutions in Mexico and throughout Latin America. With its commitment to providing...
Provided by Nortel Networks
-
White Papers
Hosted VoIP/PBX - Ten Questions You Should be Asking Your Vendors
Jul 2007
This information-packed comparison guide compares the six leading Web conferencing solution providers. Quickly see how they compare with one another on features, pricing and more to make the best...
Provided by Focus.com
-
White Papers
VoIP-News Office IP Phone Hardware Buyers Guide
Aug 2007
Considering upgrading or replacing your telephone hardware throughout your company? Get the FREE industry-leading step-by-step guide that gives you a 'game plan' on how to select the hardware...
Provided by VoIP-News
-
White Papers
VoIP-News Office IP Phone Hardware Features Checklist
Jul 2007
Do you have all the latest features and functionality available to your office phone system? Check out the top-rated, must-have features for your office phone system in this FREE IP Phone...
Provided by VoIP-News
-
Resource Center
Adding IP to Small Office PBX Telephone Systems
Sep 2008
Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.
Provided by Cisco Systems
-
Case Studies
Bureau van Dijk Electronic Publishing Improves Customer Service With Avaya MultiVantage Express
Apr 2008
Bureau van Dijk Electronic Publishing's existing phone system could not keep up with the company's rapid growth in the Asia Pacific in the last two years. Staff had to remember extensive codes for...
Provided by Avaya
-
Case Studies
Customer Support Improved Via Convenient Identification and Authorization of Avaya Technicians
Feb 2008
A global leader in secure and reliable Internet Protocol telephony systems and communications software applications and services, Avaya, Inc. serves more than one million businesses. When the...
Provided by VeriSign
-
Case Studies
The Motorcity Casino-Hotel Deals a Winning Hand With Its State-of-the-Industry Communications Services
Nov 2007
To bring visitors to a rejuvenated downtown Detroit by offering an unrivaled luxury experience throughout this first-class hotel and casino. MotorCity management recognized that it would need an...
Provided by Nortel Networks
-
Case Studies
Municipality Streamlines Messaging Environment With Integrated Voice, E-Mail Solution
Jun 2008
The City of Bellevue is a fast-growing urban center located east of Seattle, Washington. More than 1,400 city employees communicate using the Microsoft Exchange Server 2003 e-mail environment and...
Provided by Microsoft
-
Case Studies
When Citizens Call, the Comune Answers
Oct 2008
Milan, Italy - The first of its kind in Italy, Comune di Milano's new contact centre sets new standards in the relationship with the local public administration. The company wanted to...
Provided by Avaya
-
Case Studies
Croatian Automobile Dealership Improves Service and Sales
Nov 2009
AutoZubak challenge is to help callers reach the right person, the first time and meet the needs of a mobile workforce. AutoZubak decided to replace its standalone PBX systems with a centralized...
Provided by Cisco Systems
-
Case Studies
CNET Networks UK FaxFinder: A Simple, Reliable Fax Solution
Mar 2008
CNET Networks UK is an interactive media company that builds brands for people and the things they are passionate about. Their UK brands focus on business technology, personal technology and...
Provided by Multi-Tech Systems
-
Case Studies
Retailer Modernizes Communications
May 2010
Abu Harb is a family-owned business that started as a small grocery store, their challenges are to automate its business processes by introducing centralized applications for finance and human...
Provided by Cisco Systems
-
Case Studies
Benenden School: U.K. School Deploys Unified Communications Saving 40 Per Cent on Cost of New PBX
Jun 2012
Leading United Kingdom (U.K) girls school Benenden School needed to replace its Private Branch eXchange (PBX) telephony system. Having considered offers from four different PBX vendors, the school...
Provided by Microsoft
-
Case Studies
Griffith Hack : Specialist Australian Intellectual Property Law Firm Improves Productivity by Replacing PBX Phone Systems With Unified Communications Platform
May 2012
Griffith Hack is a specialist Australian Intellectual Property (IP) law firm. They want all staff to be able to quickly locate individual specialists and consult with them wherever they are...
Provided by Microsoft
-
Whitepapers
Improving Messaging and UC System Availability in Three Simple Steps
Jul 2012
Your Unified Communications (UC) environment drives the exchange of information for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information...
Provided by Dell Software
-
Whitepapers
Novel Approach to Resolve Network Security Issues in IPPBX in Converged Architecture
Oct 2010
This paper aims to examine the security issues in the IP-PBX (IP Private Branch Exchange) .The Traces are taken on the live environment using Vendor 'X' CDMA MSC. The traces are also taken at SBC...
Provided by International Journal of Engineering Science and Technology (IJEST)
-
Whitepapers
Implementation Using Power Line Communications in Telephone System
Dec 2011
The actual idea of a telephony structure shows a Private Automatic Branch EXchange (PABX) directly controlling a whole communication system. Ringing and caller identification signals, voltage...
Provided by International Journal on Computer Science and Technology (IJCST)
-
Case Studies
Digital Dictation Solution Eliminates Backlogs
Aug 2007
In 2001 the Southern General and Victoria Infirmary Haematology Departments in Glasgow were facing administration backlogs. Reports were not being turned around as quickly as the teams wanted them...
Provided by Voice Technologies
-
Case Studies
Engine Maker Lowers Costs and Eases Network Management With Advanced 3Com IP Telephony and Wireless Solutions
Nov 2008
Yanmar's American operations in Adairsville, Ga., were expanding into a new office building, with four additional buildings planned. Its aging PBX phone system had no more capacity to add users,...
Provided by 3Com
-
Whitepapers
Office Communications Server & The Right Tools: Less Costs, Easy Management
Jan 2009
Your business needs to unify communications for secure, flexible and real-time information exchanges, and to make legal and regulatory compliance easy. Microsoft Office Communications Server 2007...
Provided by Dell Software
-
White Papers
D-Link VoiceCenter With Microsoft Response Point Delivers a Fully-Featured Business Phone System With Leading-Edge Productivity and Integration Features
Sep 2008
Voice over Internet Protocol (VoIP) telephone systems are replacing conventional analog phone systems at a rapid pace. Initially, VoIP Voice over Internet Protocol (VoIP) telephone systems are...
Provided by D-Link
-
White Papers
VoIP Solutions Provide Hard Cost Savings and Future Flexibility for Small Businesses
May 2008
According to analysts, proprietary PBX telephone vendors are phasing out analog systems. Many vendors expect to discontinue hardware sales and support by the end of 2008. Internet Protocol...
Provided by D-Link
-
Whitepapers
Compliance and Data Loss Prevention in Unified Communications Solutions
Oct 2008
Unified communications drives collaboration for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information keeps your business successful and...
Provided by Dell Software
-
Case Studies
Taridium Case Study: Pharm-Olam International
May 2008
Clinical trials are not conducted in a single location, but rather in multiple locations around the globe. As such, POI has added staff and offices in strategic locations to meet the needs of its...
Provided by taridium
-
Case Studies
D-Link Partner the Fulcrum Group Designs Custom, Low-Cost IP-PBX Solutions for Small Businesses With D-Link Switches
Apr 2009
The Fulcrum Group provides networking, security and voice-enabled technology solutions for organizations in the Dallas/Fort Worth area. Fulcrum deliver a complete solution that includes IP PBX...
Provided by D-Link
-
White Papers
Software PBX Performance on Intel Multi-Core Platforms - A Study of Asterisk
Jan 2008
Private Branch Exchange (PBX) is a private telephone network mainly used within business organizations. In order to achieve adequate performance, the encoding, decoding and transcoding of audio...
Provided by Intel
-
White Papers
VoIP Solutions Provide Hard Cost Savings and Future Flexibility for Small Businesses
May 2008
According to analysts, proprietary PBX telephone vendors are phasing out analog systems. Many vendors expect to discontinue hardware sales and support by the end of 2008. Internet Protocol...
Provided by D-Link
-
White Papers
D-Link VoiceCenter With Microsoft Response Point Delivers a Fully-Featured Business Phone System With Leading-Edge Productivity and Integration Features
Sep 2008
Voice over Internet Protocol (VoIP) telephone systems are replacing conventional analog phone systems at a rapid pace. Initially, VoIP Voice over Internet Protocol (VoIP) telephone systems are...
Provided by D-Link
-
Whitepapers
Office Communications Server & The Right Tools: Less Costs, Easy Management
Jan 2009
Your business needs to unify communications for secure, flexible and real-time information exchanges, and to make legal and regulatory compliance easy. Microsoft Office Communications Server 2007...
Provided by Dell Software
-
Case Studies
Engine Maker Lowers Costs and Eases Network Management With Advanced 3Com IP Telephony and Wireless Solutions
Nov 2008
Yanmar's American operations in Adairsville, Ga., were expanding into a new office building, with four additional buildings planned. Its aging PBX phone system had no more capacity to add users,...
Provided by 3Com
-
Case Studies
Digital Dictation Solution Eliminates Backlogs
Aug 2007
In 2001 the Southern General and Victoria Infirmary Haematology Departments in Glasgow were facing administration backlogs. Reports were not being turned around as quickly as the teams wanted them...
Provided by Voice Technologies
-
Case Studies
When Citizens Call, the Comune Answers
Oct 2008
Milan, Italy - The first of its kind in Italy, Comune di Milano's new contact centre sets new standards in the relationship with the local public administration. The company wanted to...
Provided by Avaya
-
Case Studies
Municipality Streamlines Messaging Environment With Integrated Voice, E-Mail Solution
Jun 2008
The City of Bellevue is a fast-growing urban center located east of Seattle, Washington. More than 1,400 city employees communicate using the Microsoft Exchange Server 2003 e-mail environment and...
Provided by Microsoft
-
Case Studies
The Motorcity Casino-Hotel Deals a Winning Hand With Its State-of-the-Industry Communications Services
Nov 2007
To bring visitors to a rejuvenated downtown Detroit by offering an unrivaled luxury experience throughout this first-class hotel and casino. MotorCity management recognized that it would need an...
Provided by Nortel Networks
-
Case Studies
Customer Support Improved Via Convenient Identification and Authorization of Avaya Technicians
Feb 2008
A global leader in secure and reliable Internet Protocol telephony systems and communications software applications and services, Avaya, Inc. serves more than one million businesses. When the...
Provided by VeriSign
-
Case Studies
Bureau van Dijk Electronic Publishing Improves Customer Service With Avaya MultiVantage Express
Apr 2008
Bureau van Dijk Electronic Publishing's existing phone system could not keep up with the company's rapid growth in the Asia Pacific in the last two years. Staff had to remember extensive codes for...
Provided by Avaya
-
Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
-
Resource Center
Adding IP to Small Office PBX Telephone Systems
Sep 2008
Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.
Provided by Cisco Systems
-
Presentations
Collaboration: Four Case Studies
Sep 2008
Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and...
Provided by Cisco Systems
-
White Papers
VoIP-News Office IP Phone Hardware Features Checklist
Jul 2007
Do you have all the latest features and functionality available to your office phone system? Check out the top-rated, must-have features for your office phone system in this FREE IP Phone...
Provided by VoIP-News
-
White Papers
VoIP-News Office IP Phone Hardware Buyers Guide
Aug 2007
Considering upgrading or replacing your telephone hardware throughout your company? Get the FREE industry-leading step-by-step guide that gives you a 'game plan' on how to select the hardware...
Provided by VoIP-News
-
White Papers
Hosted VoIP/PBX - Ten Questions You Should be Asking Your Vendors
Jul 2007
This information-packed comparison guide compares the six leading Web conferencing solution providers. Quickly see how they compare with one another on features, pricing and more to make the best...
Provided by Focus.com
-
Case Studies
Telmex's Hosted IP PBX Solution by Nortel Delivers Heightened Productivity at a Low Price
Dec 2007
Telmex is one of the Americas' pioneering telecommunications companies, providing advanced products, services and solutions in Mexico and throughout Latin America. With its commitment to providing...
Provided by Nortel Networks
-
Case Studies
VegaStream Group Case Study: Barrons Caravans
Jan 2008
With offices distributed throughout the UK, Barrons was using a Nortel Meridian Optimum PBX for communication between its two central locations in Darlington and Coppell in the North of England....
Provided by VegaStream Group
-
Webcasts
TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
Jul 2008
This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges (PBXs) interoperate with Microsoft Office Communications Server 2007 and how Communications Server...
Provided by Microsoft
-
Webcasts
TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)
Jun 2008
Wondering how to take advantage of the existing Time Division Multiplexing (TDM) or IP Private Branch Exchange (PBX) infrastructure for unified communications? If so, join this webcast to get the...
Provided by Microsoft
-
Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
-
Presentations
Case Study: Medical Office Increases Productivity with New Communications System
Sep 2008
Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15...
Provided by Cisco Systems
-
Case Studies
World-Class Dental Practice Ensures Exceptional Customer Service
Nov 2007
As one of the UK's leading private dental practices, Hospital Lane Dental Clinic knew its customer service had to be nothing less than excellent to attract and retain patients. The Clinic wanted...
Provided by Nortel Networks
-
Case Studies
Singapore's Link Hotel Offers Guests a Historic Ambience, Complemented by Advanced Communication Services
Mar 2008
Designing Link Hotel was a challenge from the beginning due to its heritage status, which imposed certain constraints on how the site could be changed. Working to refurbish the two buildings that...
Provided by Nortel Networks
-
White Papers
ISDN Q-Interface Signaling Protocol Q.931 Tunneling Over the IP Network: Reduce the Cost of Private Telephony Networks
Apr 2008
Private Branch eXchanges (PBXs) are crucial communication components in any organization. As an organization grows and expands to multiple locations, it needs to establish multiple PBXs to keep...
Provided by Cisco Systems
-
Case Studies
Avaya Case Study: 9-1-1 and Beyond
Apr 2008
9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in the District of Columbia operated on separate and disparate communications platforms. By 2004 the existing structures and technologies...
Provided by Avaya
-
White Papers
Videoconferencing, Video Mail, IVR and Mobile Services Provided by iPBX Technology
Apr 2008
Private Branch Exchange (PBX) systems have traditionally connected private enterprises to the Public Switched Telephone Network (PSTN) using circuit-switched communications. iPBX (or IP PBX)...
Provided by Surf Communication Solutions
-
Case Studies
Consolidation of Cisco Unified CallManager Clusters Improves Manageability and Reduces Costs
Dec 2007
Cisco needed a way to ensure business continuity if the WAN link between the hub and the remote office went down. In the event of a WAN outage, employees would need the capability to place calls,...
Provided by Cisco Systems
-
White Papers
The IP Telephony / VoIP Business Case
Oct 2007
Eventually, IP Telephony will affect the organization's communications infrastructure. Equipment manufactures are no longer making investments in traditional PBX technology. Over time,...
Provided by Ryson Internetworking
-
Case Studies
Insurer Replaces Traditional Telephony Systems With SAP Business Communications Management
Nov 2007
Helsinki, Finland - based Veritas was facing a problem all too common for today's businesses. The company was using a range of traditional enterprise telephony systems that no longer addressed...
Provided by SAP
-
White Papers
Compare Top Hosted VoIP Phone Systems From Vendors like Aptela, Packet8 and Covad
Feb 2008
Research the leading hosted PBX systems from major vendors and compare the features and services that are important to you. A new phone system is a critical element of your business. You can't...
Provided by VoIP-News
-
White Papers
Hosted IP PBX Buyer's Guide
Jan 2008
Learn what an IP PBX system can do for you and better understand what issues you should consider during the decision-making process.
Provided by VoIP-News
-
White Papers
Nemertes Research: The Business Case for Voice over IP
Apr 2007
VoIP clearly is a critical and common application at the vast majority of organizations. As companies start or continue their VoIP deployments, they must consider each vendor's price relative to...
Provided by Avaya
-
White Papers
Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards
Jul 2007
If your business finds itself with one or more aging digital PBXs, you are facing the challenge of deciding when a migration to a new telephony environment makes sense for your specific business...
Provided by Avaya
-
White Papers
Call-Center Buyer's Guide
Dec 2007
Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business. Implementing the right call-center solution is a key factor in keeping your customers happy, as...
Provided by VoIP-News
-
White Papers
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
Aug 2007
Tips and tricks to help PBX users optimize their business phone setup. This article serves as the first step to understanding your PBX and maximizing your company's productivity using an IP PBX....
Provided by VoIP-News
-
White Papers
Enterprise Unified Communications
Nov 2007
Unified Communications is an oft-used term that has numerous interpretations. This whitepaper explains exactly what it means, covering the landscape in which it was founded, and the impact that a...
Provided by Nortel Networks
-
Whitepapers
White paper: IBM's Unified Communications and Collaboration Strategy
Jul 2007
The economic wins in this decade and the next will likely go to those organizations that can streamline the flow of knowledge and information throughout the enterprise. A new paradigm for the...
Provided by IBM
-
Case Studies
Hosted VoIP and Data for More Than 25 000 Dealerships in North America
Oct 2007
ADP Network Solutions, part of ADP Dealer Services provides integrated voice and data computing solutions to more than 25,000 auto, truck, motorcycle, marine and recreational vehicle dealers...
Provided by Rodopi Software
-
White Papers
Premise IP-PBX Checklist
Jul 2007
This informative research paper will help you understand the crucial questions and the information you need to understand before you buy. Before you sign on the dotted line with a hosted IP PBX...
Provided by Focus.com
-
White Papers
ISDN Q-Interface Signaling Protocol Q.931 Tunneling Over the IP Network: Reduce the Cost of Private Telephony Networks
Apr 2008
Private Branch eXchanges (PBXs) are crucial communication components in any organization. As an organization grows and expands to multiple locations, it needs to establish multiple PBXs to keep...
Provided by Cisco Systems
-
Case Studies
Singapore's Link Hotel Offers Guests a Historic Ambience, Complemented by Advanced Communication Services
Mar 2008
Designing Link Hotel was a challenge from the beginning due to its heritage status, which imposed certain constraints on how the site could be changed. Working to refurbish the two buildings that...
Provided by Nortel Networks
-
Case Studies
World-Class Dental Practice Ensures Exceptional Customer Service
Nov 2007
As one of the UK's leading private dental practices, Hospital Lane Dental Clinic knew its customer service had to be nothing less than excellent to attract and retain patients. The Clinic wanted...
Provided by Nortel Networks
-
Presentations
Case Study: Medical Office Increases Productivity with New Communications System
Sep 2008
Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15...
Provided by Cisco Systems
-
Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
-
Webcasts
TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)
Jun 2008
Wondering how to take advantage of the existing Time Division Multiplexing (TDM) or IP Private Branch Exchange (PBX) infrastructure for unified communications? If so, join this webcast to get the...
Provided by Microsoft
-
Case Studies
Entertainment Technology Firm Increases Speed of Communications
Jan 2009
Production Resource Group LLC (PRG), which has 22 offices in the United States, Canada, the United Kingdom, and Japan. Being accessible to customers is essential in an industry where months or...
Provided by Cisco Systems
-
Webcasts
TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
Jul 2008
This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges (PBXs) interoperate with Microsoft Office Communications Server 2007 and how Communications Server...
Provided by Microsoft
-
Case Studies
VegaStream Group Case Study: Barrons Caravans
Jan 2008
With offices distributed throughout the UK, Barrons was using a Nortel Meridian Optimum PBX for communication between its two central locations in Darlington and Coppell in the North of England....
Provided by VegaStream Group
-
Case Studies
Telmex's Hosted IP PBX Solution by Nortel Delivers Heightened Productivity at a Low Price
Dec 2007
Telmex is one of the Americas' pioneering telecommunications companies, providing advanced products, services and solutions in Mexico and throughout Latin America. With its commitment to providing...
Provided by Nortel Networks
-
White Papers
Hosted VoIP/PBX - Ten Questions You Should be Asking Your Vendors
Jul 2007
This information-packed comparison guide compares the six leading Web conferencing solution providers. Quickly see how they compare with one another on features, pricing and more to make the best...
Provided by Focus.com
-
White Papers
VoIP-News Office IP Phone Hardware Buyers Guide
Aug 2007
Considering upgrading or replacing your telephone hardware throughout your company? Get the FREE industry-leading step-by-step guide that gives you a 'game plan' on how to select the hardware...
Provided by VoIP-News
-
White Papers
VoIP-News Office IP Phone Hardware Features Checklist
Jul 2007
Do you have all the latest features and functionality available to your office phone system? Check out the top-rated, must-have features for your office phone system in this FREE IP Phone...
Provided by VoIP-News
-
Presentations
Collaboration: Four Case Studies
Sep 2008
Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and...
Provided by Cisco Systems
-
Resource Center
Adding IP to Small Office PBX Telephone Systems
Sep 2008
Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.
Provided by Cisco Systems
-
Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
-
Case Studies
Bureau van Dijk Electronic Publishing Improves Customer Service With Avaya MultiVantage Express
Apr 2008
Bureau van Dijk Electronic Publishing's existing phone system could not keep up with the company's rapid growth in the Asia Pacific in the last two years. Staff had to remember extensive codes for...
Provided by Avaya
-
Case Studies
Customer Support Improved Via Convenient Identification and Authorization of Avaya Technicians
Feb 2008
A global leader in secure and reliable Internet Protocol telephony systems and communications software applications and services, Avaya, Inc. serves more than one million businesses. When the...
Provided by VeriSign
-
Case Studies
The Motorcity Casino-Hotel Deals a Winning Hand With Its State-of-the-Industry Communications Services
Nov 2007
To bring visitors to a rejuvenated downtown Detroit by offering an unrivaled luxury experience throughout this first-class hotel and casino. MotorCity management recognized that it would need an...
Provided by Nortel Networks
-
Case Studies
Municipality Streamlines Messaging Environment With Integrated Voice, E-Mail Solution
Jun 2008
The City of Bellevue is a fast-growing urban center located east of Seattle, Washington. More than 1,400 city employees communicate using the Microsoft Exchange Server 2003 e-mail environment and...
Provided by Microsoft
-
Case Studies
When Citizens Call, the Comune Answers
Oct 2008
Milan, Italy - The first of its kind in Italy, Comune di Milano's new contact centre sets new standards in the relationship with the local public administration. The company wanted to...
Provided by Avaya
-
Case Studies
Croatian Automobile Dealership Improves Service and Sales
Nov 2009
AutoZubak challenge is to help callers reach the right person, the first time and meet the needs of a mobile workforce. AutoZubak decided to replace its standalone PBX systems with a centralized...
Provided by Cisco Systems
-
Case Studies
CNET Networks UK FaxFinder: A Simple, Reliable Fax Solution
Mar 2008
CNET Networks UK is an interactive media company that builds brands for people and the things they are passionate about. Their UK brands focus on business technology, personal technology and...
Provided by Multi-Tech Systems
-
Case Studies
Retailer Modernizes Communications
May 2010
Abu Harb is a family-owned business that started as a small grocery store, their challenges are to automate its business processes by introducing centralized applications for finance and human...
Provided by Cisco Systems
-
Case Studies
Benenden School: U.K. School Deploys Unified Communications Saving 40 Per Cent on Cost of New PBX
Jun 2012
Leading United Kingdom (U.K) girls school Benenden School needed to replace its Private Branch eXchange (PBX) telephony system. Having considered offers from four different PBX vendors, the school...
Provided by Microsoft
-
Case Studies
Griffith Hack : Specialist Australian Intellectual Property Law Firm Improves Productivity by Replacing PBX Phone Systems With Unified Communications Platform
May 2012
Griffith Hack is a specialist Australian Intellectual Property (IP) law firm. They want all staff to be able to quickly locate individual specialists and consult with them wherever they are...
Provided by Microsoft
-
Whitepapers
Improving Messaging and UC System Availability in Three Simple Steps
Jul 2012
Your Unified Communications (UC) environment drives the exchange of information for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information...
Provided by Dell Software
-
Whitepapers
Novel Approach to Resolve Network Security Issues in IPPBX in Converged Architecture
Oct 2010
This paper aims to examine the security issues in the IP-PBX (IP Private Branch Exchange) .The Traces are taken on the live environment using Vendor 'X' CDMA MSC. The traces are also taken at SBC...
Provided by International Journal of Engineering Science and Technology (IJEST)
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Whitepapers
Implementation Using Power Line Communications in Telephone System
Dec 2011
The actual idea of a telephony structure shows a Private Automatic Branch EXchange (PABX) directly controlling a whole communication system. Ringing and caller identification signals, voltage...
Provided by International Journal on Computer Science and Technology (IJCST)
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Whitepapers
Best Practice Tips on Building a Unified Communications Business Case
Aug 2012
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
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Case Studies
Digital Dictation Solution Eliminates Backlogs
Aug 2007
In 2001 the Southern General and Victoria Infirmary Haematology Departments in Glasgow were facing administration backlogs. Reports were not being turned around as quickly as the teams wanted them...
Provided by Voice Technologies
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Case Studies
Engine Maker Lowers Costs and Eases Network Management With Advanced 3Com IP Telephony and Wireless Solutions
Nov 2008
Yanmar's American operations in Adairsville, Ga., were expanding into a new office building, with four additional buildings planned. Its aging PBX phone system had no more capacity to add users,...
Provided by 3Com
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Whitepapers
Office Communications Server & The Right Tools: Less Costs, Easy Management
Jan 2009
Your business needs to unify communications for secure, flexible and real-time information exchanges, and to make legal and regulatory compliance easy. Microsoft Office Communications Server 2007...
Provided by Dell Software
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White Papers
D-Link VoiceCenter With Microsoft Response Point Delivers a Fully-Featured Business Phone System With Leading-Edge Productivity and Integration Features
Sep 2008
Voice over Internet Protocol (VoIP) telephone systems are replacing conventional analog phone systems at a rapid pace. Initially, VoIP Voice over Internet Protocol (VoIP) telephone systems are...
Provided by D-Link
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White Papers
VoIP Solutions Provide Hard Cost Savings and Future Flexibility for Small Businesses
May 2008
According to analysts, proprietary PBX telephone vendors are phasing out analog systems. Many vendors expect to discontinue hardware sales and support by the end of 2008. Internet Protocol...
Provided by D-Link
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Whitepapers
Compliance and Data Loss Prevention in Unified Communications Solutions
Oct 2008
Unified communications drives collaboration for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information keeps your business successful and...
Provided by Dell Software
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White Papers
Deploying Voice Over IP
Dec 2007
VoIP platforms are becoming an integral component in the corporate telecommunications environment. A well-designed VoIP system can complement an existing TDM PBX environment and gradually replace...
Provided by Dimension Data
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Case Studies
Taridium Case Study: Pharm-Olam International
May 2008
Clinical trials are not conducted in a single location, but rather in multiple locations around the globe. As such, POI has added staff and offices in strategic locations to meet the needs of its...
Provided by taridium
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Case Studies
D-Link Partner the Fulcrum Group Designs Custom, Low-Cost IP-PBX Solutions for Small Businesses With D-Link Switches
Apr 2009
The Fulcrum Group provides networking, security and voice-enabled technology solutions for organizations in the Dallas/Fort Worth area. Fulcrum deliver a complete solution that includes IP PBX...
Provided by D-Link
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White Papers
Software PBX Performance on Intel Multi-Core Platforms - A Study of Asterisk
Jan 2008
Private Branch Exchange (PBX) is a private telephone network mainly used within business organizations. In order to achieve adequate performance, the encoding, decoding and transcoding of audio...
Provided by Intel
