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unified communications
(192 results)-
White Papers
The Changing Role of Mobile Communications in the Workplace
Oct 2011
Now that enterprise mobility has become business-critical, helping employees to communicate - and to collaborate - anytime, anywhere, and on any device is essential. The competitive advantage of...
Provided by ShoreTel
-
White Papers
Top Ten Differentiators When Evaluating Unified Communications Solutions
Jun 2011
The convergence of voice, video, and data communications around a shared IP-based infrastructure allows businesses of all sizes to make calls, send messages, or join video conferences. The...
Provided by Cisco Systems, Inc.
-
White Papers
Taking Voice to the Next Level
Oct 2011
Communication across globally dispersed teams can be a challenge. This is particularly true if each location has a different phone system with its own unique features, quirks and reliability...
Provided by CDW
-
e-Books
The Complete Unified Communications eBook from AT&T
Feb 2012
This eBook combines a collection of newsletters developed using Gartner Research and contains insights from AT&T into how to get the most out of your investment in Unified Communications (UC)....
Provided by AT&T
-
White Papers
Investigating UC Vendors
Sep 2011
This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions,...
Provided by ShoreTel
-
White Papers
Unified Communications: Delivering New Operational Value
Aug 2011
Unified Communications (UC) is best defined as "communications integrated to optimize business processes." This definition focuses not on the UC technology but on how that UC technology can be...
Provided by LifeSize Communications
-
White Papers
2011 Guide to Enterprise Mobility and Innovations
Nov 2010
Want a quick summary of what 2011 will be like in the mobile space? Here it is in three words: too much information. The mobile space is heating up to a level that may even exceed the excitement...
Provided by TechRepublic
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White Papers
Best Practice Tips on Building a Unified Communications Business Case
May 2011
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
-
White Papers
Comparing Cisco Unified Communications and Microsoft OCS
Aug 2010
When choosing Unified Communications today, there are a growing list of crucial differences that end users and administrators need to consider, including: Simple deployment and maintenance Higher...
Provided by Cisco Systems
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Presentations
Collaboration: Four Case Studies
Sep 2008
Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and...
Provided by Cisco Systems
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White Papers
Unified Communications: IP Networks, Connecting People Any Time, Any Where
Jun 2009
Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
-
White Papers
Unified Communications Pocket Guide
Feb 2008
This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management...
Provided by ShoreTel
-
Presentations
The NERV: What First Responders Need
Feb 2008
In this free video, you'll see how a little technical preparation goes a long way toward helping a community survive a catastrophe. In Johnston County, North Carolina, a devastating hurricane is...
Provided by Cisco Systems
-
White Papers
Selecting a Microsoft Hosted Exchange Service Provider
Jun 2009
When it comes to the decision to outsource the delivery of your organisation's messaging solution, the task of selecting the most appropriate service provider can be daunting This whitepaper...
Provided by Cobweb Solutions Ltd
-
White Papers
Synchronizing the Distribution Supply Chain with Mobility
Dec 2007
With growing customer demands and shrinking profit margins, there's simply no room for a sluggish supply chain. That's where mobile and wireless technologies are making a difference. From the...
Provided by Motorola
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Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
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Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
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Case Studies
The Speed Challenge: Mobility Starts at Home
Nov 2007
Talk about putting your money where your mouth is. Motorola, a leading supplier of enterprise mobility solutions for the supply chain, utilizes the very same solutions it provides its customers in...
Provided by Motorola
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White Papers
Cisco Unified Communications: New Deployment Models for Communications and Collaboration
Aug 2010
According to a new survey by Forrester Research, 7 out of 10 enterprises are investing in collaboration solutions1 like unified communications. A majority of these organizations will outsource...
Provided by Cisco Systems
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White Papers
Monetizing Online Engagement: The new rules of the marketing game
Mar 2011
The market has accepted the new rules of the marketing game, giving the individual customer more control than ever. Trends like social media and co-creation, ongoing individualization and the...
Provided by GX-Software
-
White Papers
Learn How Financial Services Firms Succeed with Unified Communications
Jan 2008
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on...
Provided by Cisco Systems
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Case Studies
TCO Benchmarking Study
Feb 2012
Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have...
Provided by ShoreTel
-
White Papers
Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness
Jun 2009
Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos...
Provided by TANDBERG, now part of Cisco
-
White Papers
The Power of Centralized Video Communications Management
Jun 2009
Video communications is now an accepted method for conducting meetings, product development, customer support, recruiting, distance education, and healthcare, along with many other applications....
Provided by TANDBERG, now part of Cisco
-
White Papers
Advantage TANDBERG: H.264 Dramatic Leaps in Video
Jun 2009
Organizations looking for dramatic leaps in communications efficiency and effectiveness can immediately take advantage of one of the most exciting developments in the history of collaboration...
Provided by TANDBERG, now part of Cisco
-
White Papers
TANDBERG's Native Resolution: What It Does and Why It's the Clear Solution
Jun 2009
When the pioneers of videoconferencing were developing the first systems back in the mid 1980's, the proposition seemed easy enough: take existing television cameras and monitors and use them to...
Provided by TANDBERG, now part of Cisco
-
White Papers
Small Business Unified Communications for Dummies
Jan 2009
Staying connected to your customers and colleagues is critical to the success and survival of your business. They need to be able to contact you — whether you're in the office or on the road. With...
Provided by Avaya
-
White Papers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
-
White Papers
Making the most of IT - ten essential tips on security for your business
Jul 2009
If you're in business then you're involved in security. The security of your information, your premises, your customer data In this guide we'll aim to talk you through a number of the issues you...
Provided by Cisco Systems
-
White Papers
Building Your Network Foundation: Routing and Switching Made Simple
Jul 2009
Whatever the size of your organization, a business-class network is within your reach. By understanding and taking some simple steps, you can implement a network infrastructure that provides your...
Provided by Cisco Systems
-
White Papers
The Five Productivity Benefits of a Secure Network - Cisco
Jul 2009
A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. In turn, this built-in flexibility helps your company stay competitive,...
Provided by Cisco Systems
-
White Papers
Network Security Checklist - Cisco
Jul 2009
Many small and medium-sized businesses do not have adequate network security. However, now more than ever, you depend on your network for your most important business operations, such as...
Provided by Cisco Systems
-
White Papers
Network Security for Small Businesses
Jul 2009
Small business networks face constant threats from viruses, worms, Trojan horses, spyware, zero-day attacks, and more. Achieving effective network security for small business requires a solution...
Provided by Cisco Systems
-
White Papers
Grow Your Business in a Recession
Jul 2009
This free whitepaper from Cisco offers top ten tips on how to grow your business in a recession.
Provided by Cisco Systems
-
White Papers
Small Business VoIP: The Basics
Jul 2009
Keep your employees connected to people and information anytime, anywhere is a big step toward Small business VoIP, or voice over Internet Protocol, is getting a lot of attention these days. In...
Provided by Cisco Systems
-
White Papers
Take Your Customer Service to the Next Level
Jul 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers. Here are eight...
Provided by Cisco Systems
-
White Papers
Ten Tips for Increasing Operational Efficiency
Jul 2009
To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. The following are 10 tips for using network technology to help your...
Provided by Cisco Systems
-
White Papers
"To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improv
Jul 2009
Keeping your employees connected to people and information anytime, anywhere is a big step toward making your business more efficient. To help employees reach the resources they need, many...
Provided by Cisco Systems
-
White Papers
The Power of Connections
Jul 2009
Keeping your employees connected to people and information anytime, anywhere is a big step toward making your business more efficient. To help employees reach the resources they need, many...
Provided by Cisco Systems
-
White Papers
Be there without going there: Web conferencing speeds connections without the costs of travel
Jul 2009
The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and less costly. New...
Provided by IBM
-
White Papers
How to gain total message system visibility
May 2012
Today's multi-platform unified messaging systems have advanced from standalone email, voice and real-time communications. It is critical for organisations to have solutions to help them monitor...
Provided by Quest Software
-
Case Studies
TCO Benchmarking Study
Feb 2012
Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have...
Provided by ShoreTel
-
White Papers
Mitigating the Security Risks of Unified Communications
Jan 2012
Unified Communications (UC) have the potential to dramatically simplify and improve enterprise communications, reducing costs and improving revenue opportunities. However, these benefits do not...
Provided by International Association of Computer Science & Information Technology (IACSIT)
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e-Books
The Complete Unified Communications eBook from AT&T
Feb 2012
This eBook combines a collection of newsletters developed using Gartner Research and contains insights from AT&T into how to get the most out of your investment in Unified Communications (UC)....
Provided by AT&T
-
Case Studies
Gazprom Marketing and Trading: Unified Communications Powers Global Collaboration at Energy Trading Company
Nov 2011
Based in London, Gazprom Marketing and Trading (GM&T) trades oil and gas in global markets for Russian parent company Gazprom. In early 2011, GM&T prepared to move its headquarters to a new London...
Provided by Microsoft
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Case Studies
PPD: Drug Research Firm Cuts Costs and Boosts Training Quality With Collaboration Solution
Dec 2011
PPD, a global contract research organization serving clients in the biopharmaceutical industry, wanted to improve the quality of employee training while reducing travel costs and enhancing...
Provided by Microsoft
-
White Papers
The Changing Role of Mobile Communications in the Workplace
Oct 2011
Now that enterprise mobility has become business-critical, helping employees to communicate - and to collaborate - anytime, anywhere, and on any device is essential. The competitive advantage of...
Provided by ShoreTel
-
White Papers
Investigating UC Vendors
Sep 2011
This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions,...
Provided by ShoreTel
-
White Papers
Taking Voice to the Next Level
Oct 2011
Communication across globally dispersed teams can be a challenge. This is particularly true if each location has a different phone system with its own unique features, quirks and reliability...
Provided by CDW
-
White Papers
Moving toward unified communications - Pave the way for the future with Adobe® Connect™ 8
Sep 2011
The communications technology industry has been working toward a vision of unified communications (UC) in which voice, video, and data services truly converge on a single, shared IP-based...
Provided by Adobe Systems
-
White Papers
HD Video Communications Special Report - Myths versus Facts: Setting the Record Straight
Aug 2011
There's no doubt video conferencing has come a long way in the past few years. Technology that began as a fixture of scifi movies and at the highest end office buildings is now enjoyed regularly...
Provided by LifeSize Communications
-
White Papers
Unified Communications: Delivering New Operational Value
Aug 2011
Unified Communications (UC) is best defined as "communications integrated to optimize business processes." This definition focuses not on the UC technology but on how that UC technology can be...
Provided by LifeSize Communications
-
White Papers
Using Voice over IP (VoIP) in Mobile Networks
May 2011
Early in the last decade, service providers viewed VoIP as a threat to their traditional revenue streams. This has turned out to be true and is made possible by VoIP and the Internet, which is not...
Provided by Global Knowledge
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White Papers
Top Ten Differentiators When Evaluating Unified Communications Solutions
Jun 2011
The convergence of voice, video, and data communications around a shared IP-based infrastructure allows businesses of all sizes to make calls, send messages, or join video conferences. The...
Provided by Cisco Systems, Inc.
-
White Papers
Best Practice Tips on Building a Unified Communications Business Case
May 2011
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
-
White Papers
Reviewing the Understanding of the Effects of Spacing on Children's Eye Movements for On-Screen Reading
Apr 2008
This paper endeavors to consolidate current knowledge and empirical research concerning the use of typography for children's on-screen reading. This paper is not intended as a full literature...
Provided by University of Waikato
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White Papers
Monetizing Online Engagement: The new rules of the marketing game
Mar 2011
The market has accepted the new rules of the marketing game, giving the individual customer more control than ever. Trends like social media and co-creation, ongoing individualization and the...
Provided by GX-Software
-
Podcasts
Leveraging New Ways to Work
Dec 2009
Interested in the hearing about the latest developments in Unified Communications? If so, please join one for the Microsoft-led webinar Leveraging New Ways to Work, where one can learn about: How...
Provided by Microsoft Corporation
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Podcasts
Technical Talks With Tim Vander Kooi: Integrated Communications
Dec 2009
Employees in one's organization want access to information and people regardless of what device they use; the ability to instantly see the status of colleagues and chat with them is a business...
Provided by Microsoft Corporation
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Podcasts
Platform Solution Blueprints: Unified Communications
May 2009
In this podcast, the speaker illustrate how Microsoft Unified Communications simplifies access to information no matter where people are. If one struggle with information overload then tune in to...
Provided by Microsoft Corporation
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Podcasts
Microsoft Align IT: Episode 23: Unified Communications? Simplify Administration by Bringing Everything Together
Dec 2008
In this episode the speaker talk with T Manager from Gerrie Electric and President of Legendcorp on how they came about deploying a Microsoft based Unified Communications solution to replace an...
Provided by Microsoft Corporation
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Podcasts
Video Conferencing and Interoperability With Existing Systems
Jun 2008
Join this webcast as the speaker discuss the current video conferencing solutions and describe how to deploy them. In addition, they explore High-Definition (HD) video and the partner...
Provided by Microsoft Corporation
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Podcasts
All About Communications Server 2007 Security
May 2008
A major focus during deployment is to make sure one's application is secure. Attend this podcast as the speakers take a look at areas of Microsoft Office Communications Server 2007 that...
Provided by Microsoft Corporation
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Podcasts
Disaster Recovery in Communications Server 2007
Jun 2008
Disaster recovery is a major issue for enterprises all over the world. In this session, the speakers provide backup and service restoration procedures for Microsoft Office Communications Server...
Provided by Microsoft Corporation
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Podcasts
Firewall Transversal in Communications Server 2007
Apr 2008
The ability to transverse firewalls is very important to how Microsoft Office Communications Server 2007 allows VoIP calls in a secure manner. In this podcast, the speakers talk in depth about the...
Provided by Microsoft Corporation
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Podcasts
All About DMZ and Edge Servers in Communications Server 2007
Apr 2008
Today's environments almost require people to access each other from any place. With the deployment of edge servers in Microsoft Office Communications Server 2007 people can enable one's users to...
Provided by Microsoft Corporation
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Podcasts
Resource Kit Tools to the Rescue in Communications Server 2007 Deployment
Apr 2008
Is any one deploying Microsoft Office Communications Server 2007 and wondering what tools exist to assist one in the deployment process? In this session, the speakers look at Communications Server...
Provided by Microsoft Corporation
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Podcasts
Identifying Audio Quality Issues Pre-Deployment With the Communications Server 2007 Deployment Validation Tool
Mar 2008
A common problem in Voice over IP (VoIP) deployments is that administrators find out about problems with audio quality only after a user reports a problem. The Microsoft Office Communications...
Provided by Microsoft Corporation
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Podcasts
Capacity Planning for Office Communications Server 2007
Mar 2008
Capacity planning for any product deployment is integral to the success of the rollout in an enterprise, as many problems are caused by inadequate capacity planning. The goal of this session is to...
Provided by Microsoft Corporation
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Podcasts
Microsoft Align IT: Episode 11: The Changing Landscape of Unified Communications
Dec 2007
Unified Communications is changing the technology landscape and the roles of IT staff and telecommunications managers are beginning to overlap. As a result, many IT managers find themselves at a...
Provided by Microsoft Corporation
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Podcasts
Building Office Communications Server 2007 Telephony Speech Applications
May 2007
Join this podcast to learn about the versatile developmental features of Microsoft Office Communications Server 2007. The speakers discuss how Microsoft Speech Server 2007 fits into Communications...
Provided by Microsoft Corporation
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White Papers
Air-Dropped Sensor Network for Real-Time High-Fidelity Volcano Monitoring
Jun 2009
This paper presents the design and deployment experience of an air-dropped wireless sensor network for volcano hazard monitoring. The deployment of five stations into the rugged crater of Mount...
Provided by Association for Computing Machinery
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Case Studies
India's Largest Telecom Services Provider Enhances Their GSM Value Added Services Portfolio
Dec 2009
In highly competitive mobile services operator market, value added services are the key differentiators for customer attraction and retention. This telecom service provider having GSM and CDMA...
Provided by allied digital services
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White Papers
Straight Talking - The Dawn of Unified Communications - March 2009
Mar 2009
As politicians quibble about whether a recession is turning into a depression, businesses are more focused on the bottom line. For IT departments this means two things: cutting their own costs and...
Provided by Quocirca
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White Papers
ITAnalysis - Fixed Mobile Unified Communications (FMUC) - Business Benefit or Telecoms Nerdvana?
Aug 2009
As Mobile World Congress 09 becomes a hazy memory for the mobile industry, Unified Communications09, with its sidekick VoIP for Business, came into focus this week, but thus far 'Mobile' and...
Provided by Quocirca
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White Papers
Gaining Total Messaging System Visibility With Quest MessageStats and Quest Spotlight on Messaging
May 2010
The workforce depends on an available and secure messaging system to remain productive. Employees who are mobile or geographically dispersed need flexible communications solutions to stay...
Provided by Quest Software
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White Papers
ITAnalysis - Unified Communications and Social Networking, Match Made in Heaven or Just Good Friends?
Dec 2010
The term 'Unified communications' conjures up many meanings, but is most often used by those with software or network assets to sell. Whether it is routers, switches, hubs, directories, phones or...
Provided by Quocirca
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White Papers
CRN - Unified Comms - On Demand Opportunities Offer Green Shoots - March 2009
Mar 2009
Many resellers will be finding it hard to motivate their customers to make new investments as the economy collapses. However, any purchase that helps them reduce business costs should at least get...
Provided by Quocirca
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Case Studies
High-Performance Unified Service Control
Dec 2010
The "3" brand represents several mobile phone networks operating around the globe in Australia, Austria, Croatia, Denmark, HongKong and Macau, Indonesia, Ireland, Italy, Sweden, and the United...
Provided by Kabira Technologies
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White Papers
The technology is out there but are we working smart?
Jan 2011
Mobile working is set to increase by over five percent in the next three years across Western Europe and we're calling on a range of different technologies to work more productively away from the...
Provided by CiscoWebEx
-
White Papers
Unified Communications: Delivering New Operational Value
Aug 2011
Unified Communications (UC) is best defined as "communications integrated to optimize business processes." This definition focuses not on the UC technology but on how that UC technology can be...
Provided by LifeSize Communications
-
White Papers
Top Ten Differentiators When Evaluating Unified Communications Solutions
Jun 2011
The convergence of voice, video, and data communications around a shared IP-based infrastructure allows businesses of all sizes to make calls, send messages, or join video conferences. The...
Provided by Cisco Systems, Inc.
-
White Papers
Selecting a Microsoft Hosted Exchange Service Provider
Jun 2009
When it comes to the decision to outsource the delivery of your organisation's messaging solution, the task of selecting the most appropriate service provider can be daunting This whitepaper...
Provided by Cobweb Solutions Ltd
-
White Papers
Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness
Jun 2009
Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos...
Provided by TANDBERG, now part of Cisco
-
White Papers
The Power of Centralized Video Communications Management
Jun 2009
Video communications is now an accepted method for conducting meetings, product development, customer support, recruiting, distance education, and healthcare, along with many other applications....
Provided by TANDBERG, now part of Cisco
-
White Papers
Advantage TANDBERG: H.264 Dramatic Leaps in Video
Jun 2009
Organizations looking for dramatic leaps in communications efficiency and effectiveness can immediately take advantage of one of the most exciting developments in the history of collaboration...
Provided by TANDBERG, now part of Cisco
-
White Papers
TANDBERG's Native Resolution: What It Does and Why It's the Clear Solution
Jun 2009
When the pioneers of videoconferencing were developing the first systems back in the mid 1980's, the proposition seemed easy enough: take existing television cameras and monitors and use them to...
Provided by TANDBERG, now part of Cisco
-
White Papers
Unified Communications: IP Networks, Connecting People Any Time, Any Where
Jun 2009
Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
-
White Papers
Small Business Unified Communications for Dummies
Jan 2009
Staying connected to your customers and colleagues is critical to the success and survival of your business. They need to be able to contact you — whether you're in the office or on the road. With...
Provided by Avaya
-
White Papers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
-
White Papers
Unified Communications Pocket Guide
Feb 2008
This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management...
Provided by ShoreTel
-
White Papers
Making the most of IT - ten essential tips on security for your business
Jul 2009
If you're in business then you're involved in security. The security of your information, your premises, your customer data In this guide we'll aim to talk you through a number of the issues you...
Provided by Cisco Systems
-
White Papers
Building Your Network Foundation: Routing and Switching Made Simple
Jul 2009
Whatever the size of your organization, a business-class network is within your reach. By understanding and taking some simple steps, you can implement a network infrastructure that provides your...
Provided by Cisco Systems
-
White Papers
The Five Productivity Benefits of a Secure Network - Cisco
Jul 2009
A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. In turn, this built-in flexibility helps your company stay competitive,...
Provided by Cisco Systems
-
White Papers
Network Security Checklist - Cisco
Jul 2009
Many small and medium-sized businesses do not have adequate network security. However, now more than ever, you depend on your network for your most important business operations, such as...
Provided by Cisco Systems
-
White Papers
Network Security for Small Businesses
Jul 2009
Small business networks face constant threats from viruses, worms, Trojan horses, spyware, zero-day attacks, and more. Achieving effective network security for small business requires a solution...
Provided by Cisco Systems
-
White Papers
Grow Your Business in a Recession
Jul 2009
This free whitepaper from Cisco offers top ten tips on how to grow your business in a recession.
Provided by Cisco Systems
-
White Papers
Small Business VoIP: The Basics
Jul 2009
Keep your employees connected to people and information anytime, anywhere is a big step toward Small business VoIP, or voice over Internet Protocol, is getting a lot of attention these days. In...
Provided by Cisco Systems
-
White Papers
Take Your Customer Service to the Next Level
Jul 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers. Here are eight...
Provided by Cisco Systems
-
White Papers
Ten Tips for Increasing Operational Efficiency
Jul 2009
To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. The following are 10 tips for using network technology to help your...
Provided by Cisco Systems
-
White Papers
"To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improv
Jul 2009
Keeping your employees connected to people and information anytime, anywhere is a big step toward making your business more efficient. To help employees reach the resources they need, many...
Provided by Cisco Systems
-
White Papers
The Power of Connections
Jul 2009
Keeping your employees connected to people and information anytime, anywhere is a big step toward making your business more efficient. To help employees reach the resources they need, many...
Provided by Cisco Systems
-
White Papers
Be there without going there: Web conferencing speeds connections without the costs of travel
Jul 2009
The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and less costly. New...
Provided by IBM
-
Case Studies
Managed Mobility Case Study: USPS
Aug 2009
Companies are struggling to maintain control and visibility of their mobile ecosystems. Managing thousands of wireless devices is even more challenging if you have a decentralized environment and...
Provided by ProfitLine
-
White Papers
The Journey to Unified Communications
Jun 2009
Unified Communications (UC) proposes a way to control and synthesise the diverse ways your employees need and want to communicate. It helps employees to stay in touch from different locations by...
Provided by Vodafone
-
White Papers
Mobility Enables True Unified Communications
Aug 2009
Deploying UC in conjunction with a mobility solution can increase employee productivity and improve customer service enabling workers to more easily collaborate from disparate locations. Download...
Provided by NEC
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Webcasts
Webcast & Video: Special Report on MEAP featuring research from Gartner
Sep 2009
Complimentary Webcast: Taking a Strategic Approach to Enterprise Mobility. Whether you're just getting started with mobility or have already rolled out multiple applications, taking a strategic...
Provided by Sybase
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Presentations
Interactive Guide: Enterprise Mobility
Sep 2009
Getting Started With Enterprise Mobility: A Guide to Sybase's Enterprise Mobility Platform. With the broadest portfolio of industry-leading products, an innovative mobility platform that provides...
Provided by Sybase
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White Papers
Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times
Aug 2009
Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and collaborate while...
Provided by Microsoft
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White Papers
Orange- customer case study
Sep 2009
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced...
Provided by Pitney Bowes
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White Papers
Curve
Jan 2009
Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements....
Provided by NEC
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Webcasts
Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM
Oct 2009
In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration...
Provided by IBM
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Webcasts
UC2 Software: Reduce Cost and Unleash Collaborative Power
Jan 2009
In 2009 you can immediately help reduce IT and travel costs, while simultaneously improving communications and collaboration with office, remote and mobile co-workers, customers, partners and...
Provided by IBM
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White Papers
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
Nov 2009
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Provided by ShoreTel
-
White Papers
Flexible Working - the road is Long
Sep 2009
HOW DOES FLEXIBLE WORKING REALLY STACK UP WHEN YOU CAN'T COMPROMISE ON CONNECTIVITY AND SECURITY? This Vodafone white paper explores the connectivity and security options available to businesses...
Provided by Vodafone
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White Papers
Mobile email - lead balloon or silver bullet?
Sep 2009
HOW CAN MOBILE EMAIL HELP TO CONVERT DOWNTIME INTO PRODUCTIVE TIME? Mobile email is a simple idea with far-reaching business implications. This Vodafone white paper explains what mobile email has...
Provided by Vodafone
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White Papers
Mobile email: are you quick enough to keep hold of customers?
Aug 2009
HOW CAN MOBILE EMAIL HELP YOU BE AS RESPONSIVE AS YOUR CUSTOMERS WANT YOU TO BE? This Vodafone white paper examines how mobile email can help organisations meet their clients' needs for fast...
Provided by Vodafone
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White Papers
Netbooks - Ready for the corporate environment?
Sep 2009
CAN NETBOOKS REDUCE COSTS BY DISPLACING EXPENSIVE AND CUMBERSOME NOTEBOOKS AND LAPTOPS? Netbooks have been a huge consumer success since their arrival in 2007. This white paper from Vodafone...
Provided by Vodafone
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White Papers
One Line on the bottom line
Sep 2009
Telecommunications costs have never been easy to understand, predict or plan for - and as the business world rushes towards convergence, the picture is becoming even more complicated. This...
Provided by Vodafone
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White Papers
The end of going AWOL
Sep 2009
To get people excited, technology must cut across an entire organisation. This Vodafone white paper explores how unified communications can empower public sector organisations to accelerate their...
Provided by Vodafone
