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unified communications
(217 results)-
White Papers
Reviewing the Understanding of the Effects of Spacing on Children's Eye Movements for On-Screen Reading
Apr 2008
This paper endeavors to consolidate current knowledge and empirical research concerning the use of typography for children's on-screen reading. This paper is not intended as a full literature...
Provided by University of Waikato
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Whitepapers
Best Practice Tips on Building a Unified Communications Business Case.
May 2011
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
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White Papers
Top Myths of Unified Communications
Jun 2007
As with any new technology, myths and misinformation have sprung up about unified communications. As voice, video, and data networks have begun to converge, more organizations are seeing the value...
Provided by Cisco Systems
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White Papers
Business Benefits: Cost and Productivity Improvement
Jun 2007
Discover more about how implementing a unified communications solution can improve your ROI.
Provided by Cisco Systems
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White Papers
10 Key Architecture Considerations for Unified Communications
Jun 2007
Migrating to IP telephony and a Unified Messaging architecture offers many business benefits, including the ability to: Reduce IT costs Improve productivity Support a mobile workforce For tips on...
Provided by Adomo
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White Papers
Setting Realistic Expectations about Exchange 2007 Unified Communications
Jun 2007
Microsoft Exchange 2007 promises a number of Unified Communications (UC) capabilities for enhancing user productivity. However, a full-scale implementation of Exchange 2007 UC is rife with...
Provided by Adomo
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White Papers
Underpinning Unified Communications: The 3 Essentials of Advanced IP Communications
Aug 2007
Discover the 3 essentials of advanced IP communications in this White Paper: Open standards Carrier grade reliability and resilience Extensive scalability These essential 3 characteristics...
Provided by Siemens
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Case Studies
Swedish City Updates Communications Solution and Saves $750,000 Annually
Nov 2010
The city of Vaxjo, Sweden was maintaining a complex communications environment. Each of its departments had a different solution, which did not foster collaboration among employees and was...
Provided by Microsoft
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Case Studies
Healthcare Firm Upgrades Unified Communications, Streamlines IT Operations
Apr 2011
Colmédica is a healthcare insurance and management firm that was founded in 1990, is headquartered in Bogotá, Colombia, and has been part of the Chile-based Banmédica Group since 1996. Colmédica...
Provided by Microsoft
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Case Studies
Technology Provider Helps Customers Standardize Communications to Boost Productivity
Nov 2010
Damovo Group has 35 years of experience deploying solutions and services across the complete information communication technology spectrum. As a Microsoft Gold Partner, Damovo facilitates business...
Provided by Microsoft
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Case Studies
UWE Bristol Boosts Competitive Edge, Enhances Education With Unified Communications
Nov 2011
The University of the West of England, Bristol (UWE Bristol) has around 30,000 students and 3,500 employees. Like all universities in England, UWE Bristol faced decreased government funding due to...
Provided by Microsoft
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Case Studies
World Wide Technology Enhances District-Wide Communications With Unified Communications
Feb 2010
The Rockwood School District is the largest public school system in St. Louis County, Missouri, serving more than 22,000 students across 29 schools. With an aging and expensive-to-maintain PBX at...
Provided by World Wide Packets
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Case Studies
vCom Success Story - West Coast Bank
Sep 2012
West Coast Bank (WCB) is one of the most prominent banks in the Pacific Northwest. The WCB IT team received poor customer service and multiple bills. As the data network evolved over time, it grew...
Provided by vCom solutions
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Whitepapers
Video Collaboration: ROI and Employee Satisfaction
Nov 2012
With more geographically dispersed workers, 63% of companies need real-time video collaboration. Read this Aberdeen study to see how video collaboration can increase employee satisfaction and...
Provided by Cisco
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Whitepapers
Transformation of Short-Term Spectral Envelope of Speech Signal Using Multivariate Polynomial Modeling
Dec 2010
Speaker transformation uses a mapping between the signal parameters derived from a set of phrases spoken by two speakers to modify the speech signal of one speaker to make it perceptually similar...
Provided by University of Isfahan
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Whitepapers
Quantum's N-Tier Architecture and Approach to Data Protection
Oct 2012
Quantum’s N-Tier architecture and approach to data protection is all about matching data value to storage costs over time - enabling our customers to maximize the value they get from their data...
Provided by Quantum
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Whitepapers
Forrester: Meet Mobility & Video Demands with UC
Jul 2012
IT managers know the benefits of unified communications (UC) - but where, when, and how much should they invest and deploy? Forrester explores how IT managers can expand UC capabilities with smart...
Provided by Cisco
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Whitepapers
White paper: IBM's Unified Communications and Collaboration Strategy
Jul 2007
The economic wins in this decade and the next will likely go to those organizations that can streamline the flow of knowledge and information throughout the enterprise. A new paradigm for the...
Provided by IBM
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Whitepapers
IDC Report: The Future of eMail is Social
Mar 2013
This IDC white paper takes a look at the current state of enterprise email and the perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and...
Provided by IBM
-
White Papers
HD Video Communications Special Report - Myths versus Facts: Setting the Record Straight
Aug 2011
There's no doubt video conferencing has come a long way in the past few years. Technology that began as a fixture of scifi movies and at the highest end office buildings is now enjoyed regularly...
Provided by LifeSize Communications
-
Presentations
Transforming the Network Edge: Lufthansa Systems and Cisco Unified WAN Services
Mar 2008
This free News@Cisco video reveals how a new approach to router technology helps one of the world's best known airlines soar smoothly into an evolving world. Lufthansa Airlines VP Bardo Werum...
Provided by Cisco Systems
-
White Papers
Productivity Success Factors for the Midmarket: How to gain competitive advantage using the latest conferencing and collaboration technologies
Jan 2008
Read this UCStrategies.com paper to see why Unified Communications (UC) technologies such as conferencing and collaboration have been providing significant benefits including enhanced productivity...
Provided by Avaya
-
White Papers
The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect
Jan 2008
For hundreds of years, retail success has been built on one basic concept: merchandise in the right place, at the right time, at the right price. But customers want to add a killer element to that...
Provided by Avaya
-
Presentations
Unified Communications: Presence/Status/Mobility/Collaboration
Dec 2007
In this fast-paced 5-minute Flash presentation, follow fictional Operations Manager Sam Jones as she efficiently responds to a complex, multilevel client emergency using the tools of Unified...
Provided by NEC Unified Solutions
-
White Papers
Moving toward unified communications - Pave the way for the future with Adobe® Connect™ 8
Sep 2011
The communications technology industry has been working toward a vision of unified communications (UC) in which voice, video, and data services truly converge on a single, shared IP-based...
Provided by Adobe Systems
-
Resource Center
Visit the Cisco Mobility Resource Center: Your source for mobility solutions
Jan 2008
Keeping employees mobile is a fact of business for many small and midsize companies. The challenge is to keep them connected, productive and collaborating when they're away from the central...
Provided by Cisco Systems
-
Downloads
Podcast: Assuring Voice Quality on IP Telephony Rollouts
May 2008
Download this Webcast in podcast format! IP Telephony deployment changes dramatically when the job grows from "a few sites" to a full company-wide rollout across many locations. Achieving a high...
Provided by ZDNet
-
White Papers
The Executive's Guide to High Definition Video Conferencing
May 2008
This Brockmann & Company report is designed to equip executive decision-makers with the details they need to know to be able to make effective decisions about evaluating and deploying a high...
Provided by GBH Communications
-
White Papers
Converged Solutions white paper from Stratecast/Frost & Sullivan
Jun 2008
In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient...
Provided by Sprint
-
White Papers
Learn How Manufacturing Firms Succeed with Unified Communications
Jan 2008
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on...
Provided by Cisco Systems
-
Webcasts
Live Webcast: Telecoms 2.0 - Where is telecoms heading?
Jul 2008
UK telecoms is at a crossroads. IT managers face new demands to enable flexible working, deliver converged networks and provide support for multiple applications employing voice, video and media...
Provided by ZDNet UK
-
White Papers
Making the Right Call: Ensuring a Successful IP Telephony Implementation
Mar 2008
The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice and data, running just one cable to desktops instead of two, and a reduction...
Provided by Packeteer
-
White Papers
Is Your Network Ready for VoIP?
Mar 2008
For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its adoption has been slowed -- sometimes by...
Provided by Packeteer
-
Case Studies
PPD: Drug Research Firm Cuts Costs and Boosts Training Quality With Collaboration Solution
Dec 2011
PPD, a global contract research organization serving clients in the biopharmaceutical industry, wanted to improve the quality of employee training while reducing travel costs and enhancing...
Provided by Microsoft
-
Case Studies
Gazprom Marketing and Trading: Unified Communications Powers Global Collaboration at Energy Trading Company
Nov 2011
Based in London, Gazprom Marketing and Trading (GM&T) trades oil and gas in global markets for Russian parent company Gazprom. In early 2011, GM&T prepared to move its headquarters to a new London...
Provided by Microsoft
-
White Papers
Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?
Oct 2008
In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented...
Provided by Siemens
-
Downloads
Podcast: Better Service Delivers an 18% Profit Boost
Jun 2008
Download or stream this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn how this marketing firm uses unified communications and VPNs to foster collaboration,...
Provided by Cisco Systems
-
Resource Center
Adding IP to Small Office PBX Telephone Systems
Sep 2008
Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.
Provided by Cisco Systems
-
Whitepapers
IBM Lotus Sametime Advanced software: breaking new ground for unified communications and collaboration
Mar 2008
As business accelerates, the need for employees to communicate and collaborate with one another becomes increasingly important. A single day, even an hour, can make the difference between winning...
Provided by IBM
-
White Papers
An introduction to multimedia services
May 2008
This paper explores market segment trends, multimedia services, key multimedia standards, and the technical components needed to deliver multimedia services effectively. A section on Dialogic and...
Provided by Dialogic
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White Papers
Mobility Enables True Unified Communications
Aug 2009
Deploying UC in conjunction with a mobility solution can increase employee productivity and improve customer service enabling workers to more easily collaborate from disparate locations. Download...
Provided by NEC
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Whitepapers
The Journey to Unified Communications
Jun 2009
Unified Communications (UC) proposes a way to control and synthesise the diverse ways your employees need and want to communicate. It helps employees to stay in touch from different locations by...
Provided by Vodafone
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Case Studies
Managed Mobility Case Study: USPS
Aug 2009
Companies are struggling to maintain control and visibility of their mobile ecosystems. Managing thousands of wireless devices is even more challenging if you have a decentralized environment and...
Provided by ProfitLine
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Whitepapers
Be there without going there: Web conferencing speeds connections without the costs of travel
Jul 2009
The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and less costly. New...
Provided by IBM
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White Papers
The Power of Connections
Jul 2009
Keeping your employees connected to people and information anytime, anywhere is a big step toward making your business more efficient. To help employees reach the resources they need, many...
Provided by Cisco Systems
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White Papers
"To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improv
Jul 2009
Keeping your employees connected to people and information anytime, anywhere is a big step toward making your business more efficient. To help employees reach the resources they need, many...
Provided by Cisco Systems
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White Papers
Ten Tips for Increasing Operational Efficiency
Jul 2009
To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. The following are 10 tips for using network technology to help your...
Provided by Cisco Systems
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White Papers
Take Your Customer Service to the Next Level
Jul 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers. Here are eight...
Provided by Cisco Systems
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White Papers
Small Business VoIP: The Basics
Jul 2009
Keep your employees connected to people and information anytime, anywhere is a big step toward Small business VoIP, or voice over Internet Protocol, is getting a lot of attention these days. In...
Provided by Cisco Systems
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White Papers
Grow Your Business in a Recession
Jul 2009
This free whitepaper from Cisco offers top ten tips on how to grow your business in a recession.
Provided by Cisco Systems
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White Papers
Network Security for Small Businesses
Jul 2009
Small business networks face constant threats from viruses, worms, Trojan horses, spyware, zero-day attacks, and more. Achieving effective network security for small business requires a solution...
Provided by Cisco Systems
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White Papers
Network Security Checklist - Cisco
Jul 2009
Many small and medium-sized businesses do not have adequate network security. However, now more than ever, you depend on your network for your most important business operations, such as...
Provided by Cisco Systems
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White Papers
The Five Productivity Benefits of a Secure Network - Cisco
Jul 2009
A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. In turn, this built-in flexibility helps your company stay competitive,...
Provided by Cisco Systems
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White Papers
Building Your Network Foundation: Routing and Switching Made Simple
Jul 2009
Whatever the size of your organization, a business-class network is within your reach. By understanding and taking some simple steps, you can implement a network infrastructure that provides your...
Provided by Cisco Systems
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White Papers
Making the most of IT - ten essential tips on security for your business
Jul 2009
If you're in business then you're involved in security. The security of your information, your premises, your customer data In this guide we'll aim to talk you through a number of the issues you...
Provided by Cisco Systems
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Whitepapers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
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White Papers
Small Business Unified Communications for Dummies
Jan 2009
Staying connected to your customers and colleagues is critical to the success and survival of your business. They need to be able to contact you — whether you're in the office or on the road. With...
Provided by Avaya
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White Papers
Unified Communications: IP Networks, Connecting People Any Time, Any Where
Jun 2009
Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
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White Papers
TANDBERG's Native Resolution: What It Does and Why It's the Clear Solution
Jun 2009
When the pioneers of videoconferencing were developing the first systems back in the mid 1980's, the proposition seemed easy enough: take existing television cameras and monitors and use them to...
Provided by TANDBERG, now part of Cisco
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White Papers
Advantage TANDBERG: H.264 Dramatic Leaps in Video
Jun 2009
Organizations looking for dramatic leaps in communications efficiency and effectiveness can immediately take advantage of one of the most exciting developments in the history of collaboration...
Provided by TANDBERG, now part of Cisco
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White Papers
The Power of Centralized Video Communications Management
Jun 2009
Video communications is now an accepted method for conducting meetings, product development, customer support, recruiting, distance education, and healthcare, along with many other applications....
Provided by TANDBERG, now part of Cisco
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White Papers
Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness
Jun 2009
Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos...
Provided by TANDBERG, now part of Cisco
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White Papers
Selecting a Microsoft Hosted Exchange Service Provider
Jun 2009
When it comes to the decision to outsource the delivery of your organisation's messaging solution, the task of selecting the most appropriate service provider can be daunting This whitepaper...
Provided by Cobweb Solutions Ltd
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Whitepapers
Compliance and Data Loss Prevention in Unified Communications Solutions
Oct 2008
Unified communications drives collaboration for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information keeps your business successful and...
Provided by Quest Software, now a part of Dell
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White Papers
Synchronizing the Distribution Supply Chain with Mobility
Dec 2007
With growing customer demands and shrinking profit margins, there's simply no room for a sluggish supply chain. That's where mobile and wireless technologies are making a difference. From the...
Provided by Motorola
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Case Studies
The Speed Challenge: Mobility Starts at Home
Nov 2007
Talk about putting your money where your mouth is. Motorola, a leading supplier of enterprise mobility solutions for the supply chain, utilizes the very same solutions it provides its customers in...
Provided by Motorola
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Whitepapers
Office Communications Server & The Right Tools: Less Costs, Easy Management
Jan 2009
Your business needs to unify communications for secure, flexible and real-time information exchanges, and to make legal and regulatory compliance easy. Microsoft Office Communications Server 2007...
Provided by Quest Software, now a part of Dell
-
White Papers
The costs of Microsoft unified communications
Nov 2008
Microsoft unified communications (UC) software has been heavily publicised. In November 2008, analyst firm Ferris Research completed a study - commissioned by Unison Technologies - on the costs of...
Provided by Unison Technologies
-
White Papers
Next Generation Networks and the migration towards convergence
Oct 2008
The benefits of converged data and voice networks have been on the horizon for some time, but it is only now that they have become a viable option for the majority of firms. Next Generation...
Provided by ntl:Telewest Business
-
White Papers
An introduction to multimedia services
May 2008
This paper explores market segment trends, multimedia services, key multimedia standards, and the technical components needed to deliver multimedia services effectively. A section on Dialogic and...
Provided by Dialogic
-
Whitepapers
IBM Lotus Sametime Advanced software: breaking new ground for unified communications and collaboration
Mar 2008
As business accelerates, the need for employees to communicate and collaborate with one another becomes increasingly important. A single day, even an hour, can make the difference between winning...
Provided by IBM
-
Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
-
Resource Center
Adding IP to Small Office PBX Telephone Systems
Sep 2008
Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.
Provided by Cisco Systems
-
Downloads
Podcast: Better Service Delivers an 18% Profit Boost
Jun 2008
Download or stream this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn how this marketing firm uses unified communications and VPNs to foster collaboration,...
Provided by Cisco Systems
-
Presentations
Collaboration: Four Case Studies
Sep 2008
Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and...
Provided by Cisco Systems
-
White Papers
Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?
Oct 2008
In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented...
Provided by Siemens
-
White Papers
Is Your Network Ready for VoIP?
Mar 2008
For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its adoption has been slowed -- sometimes by...
Provided by Packeteer
-
White Papers
Making the Right Call: Ensuring a Successful IP Telephony Implementation
Mar 2008
The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice and data, running just one cable to desktops instead of two, and a reduction...
Provided by Packeteer
-
Webcasts
Live Webcast: Telecoms 2.0 - Where is telecoms heading?
Jul 2008
UK telecoms is at a crossroads. IT managers face new demands to enable flexible working, deliver converged networks and provide support for multiple applications employing voice, video and media...
Provided by ZDNet UK
-
Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
-
Whitepapers
IDC Report: The Future of eMail is Social
Mar 2013
This IDC white paper takes a look at the current state of enterprise email and the perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and...
Provided by IBM
-
White Papers
HD Video Communications Special Report - Myths versus Facts: Setting the Record Straight
Aug 2011
There's no doubt video conferencing has come a long way in the past few years. Technology that began as a fixture of scifi movies and at the highest end office buildings is now enjoyed regularly...
Provided by LifeSize Communications
-
Presentations
Transforming the Network Edge: Lufthansa Systems and Cisco Unified WAN Services
Mar 2008
This free News@Cisco video reveals how a new approach to router technology helps one of the world's best known airlines soar smoothly into an evolving world. Lufthansa Airlines VP Bardo Werum...
Provided by Cisco Systems
-
Presentations
The NERV: What First Responders Need
Feb 2008
In this free video, you'll see how a little technical preparation goes a long way toward helping a community survive a catastrophe. In Johnston County, North Carolina, a devastating hurricane is...
Provided by Cisco Systems
-
White Papers
Productivity Success Factors for the Midmarket: How to gain competitive advantage using the latest conferencing and collaboration technologies
Jan 2008
Read this UCStrategies.com paper to see why Unified Communications (UC) technologies such as conferencing and collaboration have been providing significant benefits including enhanced productivity...
Provided by Avaya
-
White Papers
The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect
Jan 2008
For hundreds of years, retail success has been built on one basic concept: merchandise in the right place, at the right time, at the right price. But customers want to add a killer element to that...
Provided by Avaya
-
Presentations
Unified Communications: Presence/Status/Mobility/Collaboration
Dec 2007
In this fast-paced 5-minute Flash presentation, follow fictional Operations Manager Sam Jones as she efficiently responds to a complex, multilevel client emergency using the tools of Unified...
Provided by NEC Unified Solutions
-
White Papers
Moving toward unified communications - Pave the way for the future with Adobe® Connect™ 8
Sep 2011
The communications technology industry has been working toward a vision of unified communications (UC) in which voice, video, and data services truly converge on a single, shared IP-based...
Provided by Adobe Systems
-
Resource Center
Visit the Cisco Mobility Resource Center: Your source for mobility solutions
Jan 2008
Keeping employees mobile is a fact of business for many small and midsize companies. The challenge is to keep them connected, productive and collaborating when they're away from the central...
Provided by Cisco Systems
-
Downloads
Podcast: Assuring Voice Quality on IP Telephony Rollouts
May 2008
Download this Webcast in podcast format! IP Telephony deployment changes dramatically when the job grows from "a few sites" to a full company-wide rollout across many locations. Achieving a high...
Provided by ZDNet
-
White Papers
Taking Voice to the Next Level
Oct 2011
Communication across globally dispersed teams can be a challenge. This is particularly true if each location has a different phone system with its own unique features, quirks and reliability...
Provided by CDW
-
White Papers
The Executive's Guide to High Definition Video Conferencing
May 2008
This Brockmann & Company report is designed to equip executive decision-makers with the details they need to know to be able to make effective decisions about evaluating and deploying a high...
Provided by GBH Communications
-
White Papers
Converged Solutions white paper from Stratecast/Frost & Sullivan
Jun 2008
In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient...
Provided by Sprint
-
White Papers
Learn How Financial Services Firms Succeed with Unified Communications
Jan 2008
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on...
Provided by Cisco Systems
-
White Papers
Learn How Manufacturing Firms Succeed with Unified Communications
Jan 2008
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on...
Provided by Cisco Systems
-
Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
-
Webcasts
Live Webcast: Telecoms 2.0 - Where is telecoms heading?
Jul 2008
UK telecoms is at a crossroads. IT managers face new demands to enable flexible working, deliver converged networks and provide support for multiple applications employing voice, video and media...
Provided by ZDNet UK
-
White Papers
Making the Right Call: Ensuring a Successful IP Telephony Implementation
Mar 2008
The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice and data, running just one cable to desktops instead of two, and a reduction...
Provided by Packeteer
-
White Papers
Is Your Network Ready for VoIP?
Mar 2008
For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its adoption has been slowed -- sometimes by...
Provided by Packeteer
-
Case Studies
PPD: Drug Research Firm Cuts Costs and Boosts Training Quality With Collaboration Solution
Dec 2011
PPD, a global contract research organization serving clients in the biopharmaceutical industry, wanted to improve the quality of employee training while reducing travel costs and enhancing...
Provided by Microsoft
-
Case Studies
Gazprom Marketing and Trading: Unified Communications Powers Global Collaboration at Energy Trading Company
Nov 2011
Based in London, Gazprom Marketing and Trading (GM&T) trades oil and gas in global markets for Russian parent company Gazprom. In early 2011, GM&T prepared to move its headquarters to a new London...
Provided by Microsoft
-
White Papers
Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?
Oct 2008
In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented...
Provided by Siemens
-
Presentations
Collaboration: Four Case Studies
Sep 2008
Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and...
Provided by Cisco Systems
-
Downloads
Podcast: Better Service Delivers an 18% Profit Boost
Jun 2008
Download or stream this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn how this marketing firm uses unified communications and VPNs to foster collaboration,...
Provided by Cisco Systems
-
Resource Center
Adding IP to Small Office PBX Telephone Systems
Sep 2008
Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.
Provided by Cisco Systems
-
Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
-
Whitepapers
IBM Lotus Sametime Advanced software: breaking new ground for unified communications and collaboration
Mar 2008
As business accelerates, the need for employees to communicate and collaborate with one another becomes increasingly important. A single day, even an hour, can make the difference between winning...
Provided by IBM
-
White Papers
An introduction to multimedia services
May 2008
This paper explores market segment trends, multimedia services, key multimedia standards, and the technical components needed to deliver multimedia services effectively. A section on Dialogic and...
Provided by Dialogic
-
White Papers
Next Generation Networks and the migration towards convergence
Oct 2008
The benefits of converged data and voice networks have been on the horizon for some time, but it is only now that they have become a viable option for the majority of firms. Next Generation...
Provided by ntl:Telewest Business
-
White Papers
Mitigating the Security Risks of Unified Communications
Jan 2012
Unified Communications (UC) have the potential to dramatically simplify and improve enterprise communications, reducing costs and improving revenue opportunities. However, these benefits do not...
Provided by International Association of Computer Science & Information Technology (IACSIT)
-
White Papers
The costs of Microsoft unified communications
Nov 2008
Microsoft unified communications (UC) software has been heavily publicised. In November 2008, analyst firm Ferris Research completed a study - commissioned by Unison Technologies - on the costs of...
Provided by Unison Technologies
-
Whitepapers
IDC Whitepaper: The Future of Email is Social
Feb 2012
This IDC whitepaper takes a look at the current state of enterprise email and the perceived and real problems that surround its use. It discusses the changing nature of collaboration and work...
Provided by IBM
-
Whitepapers
How to gain total message system visibility
May 2012
Today's multi-platform unified messaging systems have advanced from standalone email, voice and real-time communications. It is critical for organisations to have solutions to help them monitor...
Provided by Quest Software, now a part of Dell
-
Whitepapers
The Mentor Network: How a Health & Human Services Organization Took Control of its Telecom Expenses
May 2012
The MENTOR Network knew it needed a better way to control the process, increase visibility of its telecom expenses and find overcharges. But there was no budget to add resources, applications,...
Provided by Cass Information Systems
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Case Studies
Jabra : Leading Headset Maker Adopts Unified Communications, Saves $1.2 Million Annually
Jun 2012
To improve collaboration and reduce costs, headset manufacturer Jabra sought to consolidate on a single, unified communications environment. The company chose Microsoft software and now uses...
Provided by Microsoft
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Case Studies
Benenden School: U.K. School Deploys Unified Communications Saving 40 Per Cent on Cost of New PBX
Jun 2012
Leading United Kingdom (U.K) girls school Benenden School needed to replace its Private Branch eXchange (PBX) telephony system. Having considered offers from four different PBX vendors, the school...
Provided by Microsoft
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Case Studies
Caja Laboral: Credit Union Teams With Strategic Partner to Implement Productivity-Boosting Solution
Apr 2012
Caja Laboral is a credit union that provides banking and financial services to customers. They needed to update its antiquated telephone system. They chose Microsoft to overcome this challenge....
Provided by Microsoft
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Case Studies
Griffith Hack : Specialist Australian Intellectual Property Law Firm Improves Productivity by Replacing PBX Phone Systems With Unified Communications Platform
May 2012
Griffith Hack is a specialist Australian Intellectual Property (IP) law firm. They want all staff to be able to quickly locate individual specialists and consult with them wherever they are...
Provided by Microsoft
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Whitepapers
Improving Messaging and UC System Availability in Three Simple Steps
Jul 2012
Your Unified Communications (UC) environment drives the exchange of information for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information...
Provided by Quest Software, now a part of Dell
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Whitepapers
Office Communications Server & The Right Tools: Less Costs, Easy Management
Jan 2009
Your business needs to unify communications for secure, flexible and real-time information exchanges, and to make legal and regulatory compliance easy. Microsoft Office Communications Server 2007...
Provided by Quest Software, now a part of Dell
