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voice - data integration
(352 results)-
White Papers
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
Feb 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality....
Provided by VoIP-News
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Podcasts
The TELUS Leadership Philosophy
Feb 2013
TELUS' Dan Pontefract highlights the parallels TELUS sees between Skillsoft’s asset offerings and the TELUS Leadership Philosophy, which focuses on engagement, connection and collaboration before...
Provided by SkillSoft
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White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
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Whitepapers
Best Practice Tips on Building a Unified Communications Business Case
Aug 2012
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
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Whitepapers
Comparison of Cisco and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
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Whitepapers
The Future is Now: Key Steps to a Game-Changing Data Management Strategy
Nov 2012
We live and work in a rapidly transforming world, where the pace of change is ever increasing, along with our need to manage data. It's not just large amounts of data, but an epic flood of data -...
Provided by SAP
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White Papers
Unified Communications: Delivering New Operational Value
Aug 2011
Unified Communications (UC) is best defined as "communications integrated to optimize business processes." This definition focuses not on the UC technology but on how that UC technology can be...
Provided by LifeSize Communications
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Whitepapers
Comparison of Avaya and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
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Whitepapers
Demystifying Unified Communications
Oct 2012
To achieve UC and other next-generation benefits, companies must build the right foundation. Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of...
Provided by ShoreTel
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Webcasts
Essentials of Successful VoIP Migration
Dec 2007
Voice over IP (VoIP) is rapidly becoming the norm in network communications for organizations of all sizes because it lowers operational costs, provides greater flexibility and can even transform...
Provided by Cisco Systems
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Whitepapers
Unified Communications Buyer's Guide
May 2011
Asking the right questions early in the vetting process is essential for selecting the solution that can best meet your business goals and IT requirements. The Unified Communications Buyer's...
Provided by ShoreTel
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White Papers
5 Steps to Telecom Transformation for CIO's
Jan 2010
Today's CIO must be a change agent who can do more with less. A holistic viewpoint is essential as the convergence of voice and data casts a dramatic impact on IT organizations. SIP Trunking,...
Provided by ProfitLine
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Whitepapers
Demystifying Unified Communications
Mar 2013
While many organisations have already moved to IP telephony and generated some basic business benefits from network efficiencies, most have not yet taken the next step and achieved the integration...
Provided by ShoreTel/NSC
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White Papers
Unified Communications: IP Networks, Connecting People Any Time, Any Where
Jun 2009
Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
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Resource Center
Is the time right to move from RISC to Intel Architecture?
Oct 2009
Previous business decisions to deploy your IT solutions on RISC based architectures was most likely the right decision at the time based on the business need, the solutions availability and the...
Provided by Intel
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White Papers
Understanding Packet Voice Protocols
Jun 2002
This paper provides an understanding of packet voice protocols, and clarifies some confusion and myths that surround all of the protocols.
Provided by Cisco Systems
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Downloads
IBM Lotus Sametime software integration with Microsoft applications.
Aug 2010
Used by over 100 million people worldwide, IBM® Lotus® Sametime® unified communications and collaboration software is a marketplace leader because its depth of capabilities. Read this brochure to...
Provided by IBM
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Webcasts
Rethinking the Corporate Network
Aug 2011
Today's corporate networks face unprecedented levels of stress as they try to handle new devices, applications, and technologies. New demands, such as smartphones, tablets, cloud-based services,...
Provided by Alcatel Lucent Enterprise
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Webcasts
Provide a Better Customer Experience
Dec 2007
A recent survey shows that 13.3% of calls are abandoned before they are answered - an all time-high and a sizable increase from 5% in 2004. Call centers based on unified communications can provide...
Provided by Cisco Systems
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Webcasts
TechNet Webcast: Capacity Planning for Office Communications Server 2007 (Level 300)
Mar 2008
Capacity planning for any product deployment is integral to the success of the rollout in an enterprise, as many problems are caused by inadequate capacity planning. The goal of this webcast is to...
Provided by Microsoft Tips
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Webcasts
TechNet Webcast: Understanding Office Communications Server 2007 Architecture (Level 200)
Apr 2007
The convergence of telecommunication and data networks is happening rapidly. This webcast discusses how software can integrate these two worlds, enabling IT professionals and managers to deliver...
Provided by Microsoft
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White Papers
Voice over IP (VoIP) Implementation Guide for Network Performance Management
Nov 2005
The long-hyped convergence of voice and data onto a single network is finally becoming reality. Major industry magazines and analysts are now discussing the explosion of VoIP deployments, and...
Provided by NetScout Systems
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Webcasts
TechNet Webcast: Planning for Exchange Server 2007 Unified Messaging Deployment and Scalability (Level 300)
Apr 2008
The focus of this webcast is on proper planning for Unified Messaging to provide an efficient and simple deployment model that is highly scalable - without increasing the complexity of the...
Provided by Microsoft Tips
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Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
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Webcasts
TechNet Webcast: 24 Hours of SQL Server 2008: Streamlining Data Integration (Level 200)
May 2008
To load data into the Contoso enterprise data warehouse, Contoso uses Microsoft SQL Server 2008 Integration Services. This webcast reviews the new features in Integration Services that help...
Provided by Microsoft
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Resource Center
Use VoIP to Do More with Less
Jun 2008
Enjoy the speed, flexibility, and security of unified communications on your own network.
Provided by Cisco Systems
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Resource Center
Small Business Network Solution: The Basics
Sep 2008
Small business network technologies can help lower costs, improve security, and enhance customer service.
Provided by Cisco Systems
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Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
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Whitepapers
IBM SmartCloud Solutions: Software as a Service
Apr 2012
IBM SmartCloud Solutions enables organizations to execute business processes, analytics and applications as a service, and then realize cloud benefits by accelerating the time to market of these...
Provided by IBM
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Whitepapers
Cisco Unified Communications Manager Express
May 2013
Unified Communications, once a cutting-edge approach to voice communications, has gained status as a widely adopted way of communicating. Leveraging a more integrated approach between data...
Provided by Global Knowledge
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Whitepapers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
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White Papers
Oracle Warehouse Builder 11gR2 New Features: Data Integration and Data Warehousing
May 2010
This paper provides an introduction to Oracle Warehouse Builder Enterprise ETL 11gR2 (OWB-EE), a new feature overview, and its place in Oracle's data integration roadmap. Oracle Data Integrator...
Provided by Oracle
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White Papers
Oracle Data Integrator Technical Overview
Dec 2006
Oracle Data Integrator features an active integration platform that includes all styles of data integration: data-based, event-based, and service-based. Capable of transforming large volumes of...
Provided by Oracle
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Whitepapers
Expediting Successful M&A Outcomes Through Data Integration Managed Services
Dec 2012
The success of a merger or acquisition hinges on many things - including the ability to merge disparate IT systems and the data that lies within them. How quickly and effectively an organization...
Provided by Liaison Technologies
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Webcasts
Unleash the Power of Mobility
Dec 2007
Mobility is more than connectivity. It is a smarter way to do business. This webcast discusses trends in the mobility market and provides insights into how to avoid common pitfalls when deploying...
Provided by Cisco Systems
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Webcasts
Extending Unified Communications to Mobile Workers
Dec 2007
As more employees work outside the office and rely more on mobile communications devices, providing them with the benefits of unified communications on these devices is becoming critically...
Provided by Cisco Systems
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Webcasts
Supercharge Your Business Processes With Communications
Dec 2007
This webcast shows how the Cisco open systems approach to unified communications lets one easily integrate communications with the business applications to transform the way one do business. The...
Provided by Cisco Systems
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White Papers
Learn How Financial Services Firms Succeed with Unified Communications
Jan 2008
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on...
Provided by Cisco Systems
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Webcasts
TechNet Webcast: Deploying and Managing Your Unified Communications Devices (Level 300)
Jun 2008
Devices are critical for ensuring an excellent voice and video experience. Microsoft Unified Communications (UC) devices, such as Microsoft Office Communicator Phone Edition and Microsoft...
Provided by Microsoft
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Resource Center
Network Security for Small Business: Things to Consider
Sep 2008
Securing your network isn't just a defensive strategy. Read about the other benefits of a secure network.
Provided by Cisco Systems
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Research
Top Considerations for a Unified Communications Purchase
Jun 2013
A report from ZK Research provides relevant decision criteria to help organizations make the best Unified communications (UC) decision possible. Unified communications has been a continually...
Provided by Cisco Systems, Inc
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Whitepapers
Cisco Unified Communication Manager - Digit Manipulation
May 2013
Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the...
Provided by Global Knowledge
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Whitepapers
Cisco Unified Communications Manager Express
May 2013
Unified Communications, once a cutting-edge approach to voice communications, has gained status as a widely adopted way of communicating. Leveraging a more integrated approach between data...
Provided by Global Knowledge
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Whitepapers
A Prototype Implementation for the IntServ Operation Over DiffServ Networks
Jan 2013
Combining Integrated Services QoS mechanisms for end-to-end signaling at hosts and Differentiated Services QoS mechanisms in the network core is one proposal for overcoming the limitation of...
Provided by Ecole Polytechnique Federale de Lausanne
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Whitepapers
One-Hop Call Admission Control in Heterogeneous Wireless Networks: A Queueing Analysis
Oct 2009
In a heterogeneous wireless network, where many different wireless networks interwork together, Call Admission Control is an important issue to distribute user traffic among different access...
Provided by Shanghai Institute of Applied Physics, Chinese Academy of Sciences
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Whitepapers
Getting Started with Cisco Unified Communications Technologies
Apr 2013
The shift from traditional telephony, based on circuits, to Unified Communications (or VoIP) began a number of years ago and continues to dominate the voice landscape today. While simply learning...
Provided by Global Knowledge
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Whitepapers
Cashing in on Customer Insight
Apr 2013
In this new white paper by Peppers & Rogers Group and IBM, readers will learn how to harness customer insight from myriad interactions to profitably grow revenue, increase loyalty, and go from...
Provided by IBM
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Whitepapers
Demystifying Unified Communications
Mar 2013
While many organisations have already moved to IP telephony and generated some basic business benefits from network efficiencies, most have not yet taken the next step and achieved the integration...
Provided by ShoreTel/NSC
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Whitepapers
ShoreTel and NSC
Mar 2013
NSC is currently ShoreTel's only national Gold Partner in Australia, and has nearly 50 clients using ShoreTel solutions today, comprising more than 9000 endpoints and over 150 sites under...
Provided by ShoreTel/NSC
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Podcasts
The TELUS Leadership Philosophy
Feb 2013
TELUS' Dan Pontefract highlights the parallels TELUS sees between Skillsoft’s asset offerings and the TELUS Leadership Philosophy, which focuses on engagement, connection and collaboration before...
Provided by SkillSoft
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Whitepapers
Unified Communications WP - Cisco or Microsoft?
Jun 2012
Unified communications is critical for remote working, collaboration, and cost savings. With an increased demand for mobility, which solution is best? See how a 2012 survey of purchasers and...
Provided by Cisco
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Whitepapers
Forrester: Meet Mobility & Video Demands with UC
Jul 2012
IT managers know the benefits of unified communications (UC) - but where, when, and how much should they invest and deploy? Forrester explores how IT managers can expand UC capabilities with smart...
Provided by Cisco
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Whitepapers
Expediting Successful M&A Outcomes Through Data Integration Managed Services
Dec 2012
The success of a merger or acquisition hinges on many things - including the ability to merge disparate IT systems and the data that lies within them. How quickly and effectively an organization...
Provided by Liaison Technologies
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Whitepapers
Oracle Communications ASAP Product Overview
May 2011
Today's communications industry is characterized by intense competition, limited resources, and continuously shrinking margins. To be successful in this environment, service providers must be...
Provided by Oracle
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Whitepapers
Optimize Plant Communications for a Competitive Advantage
Jun 2011
In this paper, the authors look at the role that mobile communications can play within a manufacturer's operations in support of lean manufacturing goals at a time when innovation is an imperative...
Provided by Motorola
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Whitepapers
New Business Models for Converging Communications - Transforming the Enterprise
Oct 2007
Enterprises need to transform their networks to increase productivity, lower costs, build revenue, and gain a competitive edge. The network is becoming a key business asset as applications made...
Provided by Alcatel-Lucent
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Case Studies
Throughput Comparison: Dell PowerEdge R720 Drive Options
Feb 2012
The new Dell PowerEdge R720 comes with more than just the power to handle your heavy mixed workloads -- it offers many storage solutions to deliver the level of performance you need. In our tests,...
Provided by Principled Technologies
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Whitepapers
The Future is Now: Key Steps to a Game-Changing Data Management Strategy
Nov 2012
We live and work in a rapidly transforming world, where the pace of change is ever increasing, along with our need to manage data. It's not just large amounts of data, but an epic flood of data -...
Provided by SAP
-
Whitepapers
Demystifying Unified Communications
Oct 2012
To achieve UC and other next-generation benefits, companies must build the right foundation. Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of...
Provided by ShoreTel
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Whitepapers
The VMware View Mobile Secure Desktop
Oct 2012
Driven by both end-user desire and business value, IT organizations must increasingly be able to support multiple endpoint devices across their environments. From doctors to salespeople to service...
Provided by VMware
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Whitepapers
ComFrame: A Communication Framework for Data Management in Mobile Location Based Services
Jul 2012
Recent research in mobile computing has shown that Location Based Services (LBS) is an emerging area in mobile applications. It refers that services provided to the user based on location. LBS...
Provided by International Journal of Computer Science and Telecommunications
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Whitepapers
Evaluation of Migration Scenarios Toward NGN Considering Economic Aspects
Oct 2008
Driven by liberalization, competition, technological advances and evolving market demand, many telecom carriers consider implementing distributed network architecture, with a common, packet-based...
Provided by Institute of Electrical & Electronic Engineers
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Whitepapers
Load Aware Congestion Detection Technique in Internet
Jul 2012
The Internet includes various ranges of applications such as multimedia, voice and data but it endures rigorous network congestion. Further, congestion detection is an essential preventive measure...
Provided by International Journal of Computer Science Issues
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Whitepapers
Best Practice Tips on Building a Unified Communications Business Case
Aug 2012
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
-
Whitepapers
Improving Messaging and UC System Availability in Three Simple Steps
Jul 2012
Your Unified Communications (UC) environment drives the exchange of information for your business. Whether it's e-mail, instant messaging, web and video conferencing or voice, sharing information...
Provided by Dell Software
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White Papers
Performance Analysis of Shared Tree Based Multicast Routing Protocols for Ad-Hoc Wireless Networks
Mar 2009
In recent times multicast routing protocols has a tremendous growth in the ad-hoc wireless networks like civilian operations, emergency search and rescue, law enforcement, and warfare situations,...
Provided by Eashwar Publications
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Case Studies
Tata Communications Ltd. Leads Managed Services Market With Cisco TelePresence Offerings
Apr 2011
Tata Communications Ltd. (TCL), part of the $38 billion Tata Group, is India's largest telecommunications company their challenges are that Wholesale voice and data revenues are flat, TCL needed...
Provided by Cisco Systems
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Case Studies
BT Wholesale Sets New Standards in Content Distribution Networks
Aug 2011
BT Wholesale (BTW) - a member of BT Group plc, the holding company for an integrated group of businesses that offers voice and data services their challenges are they needed solution that would...
Provided by Cisco Systems
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Whitepapers
IBM SmartCloud Solutions: Software as a Service
Apr 2012
IBM SmartCloud Solutions enables organizations to execute business processes, analytics and applications as a service, and then realize cloud benefits by accelerating the time to market of these...
Provided by IBM
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White Papers
Using a P2P Architecture for Voice and Radar Transportation in Critical Command and Control Systems
Oct 2010
The Brazilian air traffic service is constituted by a civil and a military organization, which provide tracking (radar), voice and data communication (VHF, UHF and HF) services, through an...
Provided by Institute of Electrical and Electronics Engineers
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White Papers
Issues of Implementation of Voice Over IP With Quality of Service: An Overview
Nov 2010
This paper explores various aspects regarding to the implementation of voice over Internet Protocol (IP) with Quality of Service and gives a detailed insight into this. Internet telephony utilizes...
Provided by International Journal of Computer Science and Telecommunications
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White Papers
Application of Wavelet Packet Analysis for Speech Synthesis
Feb 2012
Wavelets are mathematical functions that cut up data into different frequency components, and then study each component with a resolution matched to its scale. They have advantages over...
Provided by International Journal of Scientific & Engineering Research
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White Papers
Optimal Wavelet for Bangla Vowel Synthesis
Nov 2011
Conventional methods uses Fourier Transform (FT) for Bangla vowel synthesis which has resolution problem. In order to produce better accuracy, the authors attempted Wavelet Transform (WT) with...
Provided by International Journal of Scientific & Engineering Research
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Case Studies
Italy's Regione Lombardia Relies on Fastweb, Extreme Networks and Avaya to Deliver Triple Play Voice and Data Services
Jul 2008
Italy's Regione Lombardia is the most complex regional government organization. Their challenges were network infrastructure needed to be updated to support the integration of voice, video and...
Provided by Extreme Networks
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Whitepapers
Nemertes Research PilotHouse Awards: IP Telephony
Sep 2011
For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Each year,...
Provided by ShoreTel
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Whitepapers
Comparison of Avaya and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
Whitepapers
Comparison of Cisco and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
Webcasts
Rethinking the Corporate Network
Aug 2011
Today's corporate networks face unprecedented levels of stress as they try to handle new devices, applications, and technologies. New demands, such as smartphones, tablets, cloud-based services,...
Provided by Alcatel Lucent Enterprise
-
White Papers
Caller Bill of Rights: How to Put Your Callers First When Designing a Voice Solution
Aug 2011
Based on Angel's Caller FirstSM approach to design, get insight into 10 of the most pressing issues you need to think about when designing, or redesigning an IVR or Call Center solution with the...
Provided by ANGEL
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White Papers
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
Feb 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality....
Provided by VoIP-News
-
White Papers
Unified Communications: Delivering New Operational Value
Aug 2011
Unified Communications (UC) is best defined as "communications integrated to optimize business processes." This definition focuses not on the UC technology but on how that UC technology can be...
Provided by LifeSize Communications
-
Webcasts
Rethinking the Corporate Network
Aug 2011
Today's corporate networks face unprecedented levels of stress as they try to handle new devices, applications, and technologies. New demands, such as smartphones, tablets, cloud-based services,...
Provided by Alcatel Lucent Enterprise
-
Whitepapers
Comparison of Avaya and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
Whitepapers
Comparison of Cisco and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
Whitepapers
Demystifying Unified Communications
Oct 2012
To achieve UC and other next-generation benefits, companies must build the right foundation. Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of...
Provided by ShoreTel
-
Whitepapers
Unified Communications Buyer's Guide
May 2011
Asking the right questions early in the vetting process is essential for selecting the solution that can best meet your business goals and IT requirements. The Unified Communications Buyer's...
Provided by ShoreTel
-
White Papers
5 Steps to Telecom Transformation for CIO's
Jan 2010
Today's CIO must be a change agent who can do more with less. A holistic viewpoint is essential as the convergence of voice and data casts a dramatic impact on IT organizations. SIP Trunking,...
Provided by ProfitLine
-
White Papers
SAS Data Integration Studio: Tips and Techniques for Implementing ELT
Mar 2010
Is one looking to improve performance of the data integration processes? One best practice is to stage data inside the database and direct SAS to do its data integration work inside the database....
Provided by SAS Institute
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Podcasts
The TELUS Leadership Philosophy
Feb 2013
TELUS' Dan Pontefract highlights the parallels TELUS sees between Skillsoft’s asset offerings and the TELUS Leadership Philosophy, which focuses on engagement, connection and collaboration before...
Provided by SkillSoft
-
Case Studies
Sprint Helps the University of Maryland Eastern Shore Connect With Students
Dec 2007
With over 4,000 students attending classes across a 747-acre campus, the faculty, staff and administration of University of Maryland Eastern Shore (UMES) wanted to improve communications with the...
Provided by Sprint
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Case Studies
3Com Gives Integr8-IT Low-Cost Access to Big Ticket Telephone Services
Jan 2009
Integr8-IT is one of South Africa's leading networking solutions and systems integration specialists. In 2001 its growing success compelled Integr8-IT to move out of the premises it had used since...
Provided by 3Com
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Case Studies
New Irish Advertising Agency Makes Its Message Heard With 3Com Networked Telephony
Jan 2009
The Helme Partnership is the exclusive Irish affiliate of the global full service (marketing, PR and advertising) agency network TBWA, which is owned by the largest communications group in the...
Provided by 3Com
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White Papers
The Crucial Customer Touch Point: Field Service in a Tight Economy
Jun 2009
Let leading experts from featured analyst firm, Gartner, Inc., and industry leaders from Astea International, Inc., show you how to improve your field service operations, the technologies and...
Provided by Astea International
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White Papers
Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness
Jun 2009
Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos...
Provided by TANDBERG, now part of Cisco
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White Papers
An Introduction to ISDN
Jun 2009
ISDN is a digital communications network providing transmission rates in multiples of 64kbits per second. Typically described as 2B + D, Basic Rate ISDN (BRI) logically uses 2 64 kbit/s data...
Provided by TANDBERG, now part of Cisco
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White Papers
Unified Communications: IP Networks, Connecting People Any Time, Any Where
Jun 2009
Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
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White Papers
Small Business Unified Communications for Dummies
Jan 2009
Staying connected to your customers and colleagues is critical to the success and survival of your business. They need to be able to contact you — whether you're in the office or on the road. With...
Provided by Avaya
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Whitepapers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
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White Papers
Focus Research Comparison Guide: Enterprise PBX
Jul 2009
Leave a lasting postive impression with your customers! For many businesses the contact center is where your customers will connect and interact most frequently with your company. VoIP systems...
Provided by Focus.com
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Case Studies
Integrate Your Data Across Disparate Databases Quickly and Easily With DBMoto
Jun 2009
Most organizations use multiple enterprise databases, often from different vendors, to collect, manage, and store their customer, product, and financial data. This can make it difficult to gain an...
Provided by Microsoft
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White Papers
True Convergence Demands a Communication Service Provider that Embraces a CustomerCentric Approach
Jul 2009
At the center of the transformation to convergence is the Communication Service Provider. Effective convergence providers, as described in this paper, have designed their convergence solutions to...
Provided by Sprint
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White Papers
The Store: The Last Mile in Delivering Customer-Centricity
Jul 2009
Learn how leading retailers are anticipating and responding to consumer demand where the rubber meets the road: inside the store. In today's competitive business climate, the moment of truth for...
Provided by Oracle
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White Papers
Unified Communications: Network Fabric, Connecting People Any Time, Any Where
May 2009
Business communications in today's work culture are having a significant effect on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
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White Papers
Enabling OSS Transformation With Data Federation
Apr 2009
Most Communications Service Providers (CSPs) are faced with complex OSS system architectures that have evolved over time. They were built by a variety of business groups such as IT departments and...
Provided by Oracle
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White Papers
The Mobility Advantage: Improving Operational Efficiency and Accountability in Federal Agencies
Mar 2009
The federal government is responsible for protecting the health and safety of its citizens. Every day, employees in a wide range of agencies must make on-the-spot mission critical decisions to...
Provided by Motorola
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White Papers
Best Practices for Planning, Deploying and Managing Enterprise VoIP
Apr 2008
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to...
Provided by CA
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White Papers
Extend the Value of Microsoft Applications With Avaya Unified Communications: A Step-by-Step Guide for IT Leaders on the Considerations, Options and Benefits of Unifying Communications
Jul 2008
To realize the value of unified communications, most enterprises will have to integrate new communications solutions within existing infrastructures. Because some legacy systems will not offer a...
Provided by Avaya
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White Papers
Preparing for Natural Disaster: What Public Safety Leaders Are Saying Today? and How Available Communication Technologies Can Address Their Concerns
Jan 2009
In a recent survey of public safety leaders, concern about readiness for natural disaster ranked above other worries such as crime and terrorism. The odds are simply too high that disaster will...
Provided by Motorola
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White Papers
ASTRO 25 High Performance Data Solution
Jan 2008
Motorola's High Performance Data (HPD) technology is flexible and cost effective, providing wide-area coverage to support graphics and text-based applications. HPD works as a standalone system, an...
Provided by Motorola
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Case Studies
Microsoft Cuts Travel Costs by 10 Per Cent With Unified Communications Solution
Aug 2009
With operations in 23 countries, employees at Microsoft Central and Eastern Europe spend much of their time travelling. While keeping in touch with customers and partners is crucial, travel...
Provided by Microsoft
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Case Studies
Alaskan Firm Taps Microsoft Partners to Save $1 Million With Unified Communications
Jul 2009
Alutiiq serves customers worldwide with construction, IT, and other services. By 2008, it needed to upgrade its IP-based telephony system, but its existing vendor was unresponsive and upgrade...
Provided by Microsoft
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Case Studies
Software Maker Enhances Product Line With Unified Communications Technologies
Jul 2009
Fortek Computers makes software that helps emergency response organizations manage incoming calls, incident information, and other data. Fortek integrated core technologies from Microsoft Office...
Provided by Microsoft
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White Papers
Using an Adaptive Voice User Interface to Gain Efficiencies in Automated Calls
Aug 2009
Traditional speech applications are "Static" and make no dynamic adjustments for the real-time behavior of individual callers. As a result, all callers are handled in the same way regardless of...
Provided by Interactive-Digital
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Whitepapers
Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times
Aug 2009
Microsoft
Provided by Microsoft
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White Papers
State of the Data Integration Market
Nov 2008
Data integration is a critical and fundamental element in a variety of technologies, including data warehouses, business intelligence (BI) applications, service-oriented architectures (SOA),...
Provided by Oracle
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White Papers
Oracle Data Integrator Enterprise Edition A Technical Overview
Feb 2009
Integrating data and applications throughout the enterprise and presenting them in a unified view is a complex proposition. Not only are there broad disparities in technologies, data structures,...
Provided by Oracle
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Case Studies
Fast-Moving Financial Services Company Masters Change Management With MBG Provisioning
Jan 2009
With thousands of retail branch locations all over the United States, this financial services company needed an efficient way to order and change voice and data services. To accelerate the process...
Provided by MBG Expense Management
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Case Studies
Robust Voice and Data Network Underpins an Innovative World-Class Learning Environment
Oct 2008
The Broad Oak campus at Accrington & Rossendale College is one of the most cutting-edge learning institutions in the UK. The challenge was to build modern networking technologies into a new...
Provided by Nortel Networks
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White Papers
Management for VOIP and Unified Communications
Dec 2007
As enterprises introduce VOIP to their networks as the cornerstone of ensuing unified communications deployments, and as those networks must cope increasingly with mobile hosts, IT needs more...
Provided by Nemertes Research
