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voip - ip telephony
(1225 results)-
Resource Center
Use VoIP to Do More with Less
Jun 2008
Enjoy the speed, flexibility, and security of unified communications on your own network.
Provided by Cisco Systems
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Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
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Webcasts
Extending VoIP to Wireless LANs
May 2008
With the need to keep an increasingly mobile workforce connected at all times and respond faster to customers, extending voice communications to the wireless LANs is rapidly becoming a necessity....
Provided by Cisco Systems
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Whitepapers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
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Webcasts
Understanding Media and Packet Processing in VoIP Networks
Feb 2006
IP networks are increasingly being used to deliver enhanced voice services. Unlike the PSTN, elements in a VoIP network are distributed and utilize flexible signaling protocols and open...
Provided by Performance Technologies
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White Papers
Cisco TelePresence Solutions - Collaboration for Everyone, Everywhere
Apr 2010
To thrive today, you have to collaborate with colleagues, partners, and customers globally at a moment's notice. Cisco TelePresence creates a live, face-to-face communication experience that...
Provided by Cisco Systems
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White Papers
Voice over IP over GPRS
May 2008
The Voice over IP (VoIP) technology has become prevalent today due to its lower cost than traditional telephony and its ability to support new value-added services. Additionally, the increasing...
Provided by KTH Royal Institute of Technology
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White Papers
Overcoming VoWLAN Challenges
Sep 2006
Early, enthusiastic predictions about the success of Voice over WLAN (VoWLAN) have fallen wide of the mark. A few vertical industries are putting the technology to work, but it's made little or no...
Provided by Alcatel-Lucent
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White Papers
Premise IP-PBX Checklist
Jul 2007
This informative research paper will help you understand the crucial questions and the information you need to understand before you buy. Before you sign on the dotted line with a hosted IP PBX...
Provided by Focus.com
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Whitepapers
Unified Communications WP - Cisco or Microsoft?
Jun 2012
Unified communications is critical for remote working, collaboration, and cost savings. With an increased demand for mobility, which solution is best? See how a 2012 survey of purchasers and...
Provided by Cisco
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Webcasts
Unleash the Power of Mobility
Dec 2007
Mobility is more than connectivity. It is a smarter way to do business. This webcast discusses trends in the mobility market and provides insights into how to avoid common pitfalls when deploying...
Provided by Cisco Systems
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Webcasts
Extending Unified Communications to Mobile Workers
Dec 2007
As more employees work outside the office and rely more on mobile communications devices, providing them with the benefits of unified communications on these devices is becoming critically...
Provided by Cisco Systems
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Webcasts
Supercharge Your Business Processes With Communications
Dec 2007
This webcast shows how the Cisco open systems approach to unified communications lets one easily integrate communications with the business applications to transform the way one do business. The...
Provided by Cisco Systems
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Case Studies
Least Cost Call Routing (LCR)
Jan 2011
Workmethods' client is a fast-growing VOIP company, was initially performing the routing decisions by hard coding the routes into the system until it added several new suppliers for call...
Provided by workMETHODS
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Webcasts
TechNet Webcast: Firewall Transversal in Communications Server 2007 (Level 300)
Apr 2008
The ability to transverse firewalls is very important to how Microsoft Office Communications Server 2007 allows VoIP calls in a secure manner. The presenter of this webcast talks in depth about...
Provided by Microsoft Tips
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White Papers
Learn How Financial Services Firms Succeed with Unified Communications
Jan 2008
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on...
Provided by Cisco Systems
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Presentations
Case Study: Medical Office Increases Productivity with New Communications System
Sep 2008
Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15...
Provided by Cisco Systems
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Webcasts
TechNet Webcast: Deploying and Managing Your Unified Communications Devices (Level 300)
Jun 2008
Devices are critical for ensuring an excellent voice and video experience. Microsoft Unified Communications (UC) devices, such as Microsoft Office Communicator Phone Edition and Microsoft...
Provided by Microsoft
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White Papers
Reduce the Risk-and Cost-of Mobility by Securely Managing Your Mobile Devices
Mar 2012
With the country experiencing a sluggish economy, it's harder than ever for schools to come up with the necessary resources. Despite dramatic declines in both state and local funding in most...
Provided by Absolute Software
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White Papers
Securing IP Telephony - Can You Hear Me Now?
Dec 2007
When considering an investment in IP Telephony, the more planning and analysis done up front, the less problems during and after the deployment. An infrastructure assessment and risk assessment...
Provided by Dimension Data
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Webcasts
IT Manager Webcast: Platform Solution Blueprints: Unified Communications (Level 200)
May 2009
The presenter of this webcast will illustrate how Microsoft Unified Communications simplifies access to information. The presenter of this webcast shows how context, relevance, and immediacy help...
Provided by Microsoft
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Case Studies
3Com Global Services Delivers Turnkey Network Solution to Grow Award-Winning Scottish Law Firm, EMEA
Jan 2009
With two offices in Glasgow, Scotland, and one in Manchester, England, Golds Solicitors (Golds) is a highly successful UK law firm. Golds sought a converged network solution to deliver maximum...
Provided by 3Com
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Case Studies
3Com Gives Integr8-IT Low-Cost Access to Big Ticket Telephone Services
Jan 2009
Integr8-IT is one of South Africa's leading networking solutions and systems integration specialists. In 2001 its growing success compelled Integr8-IT to move out of the premises it had used since...
Provided by 3Com
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Case Studies
3Com Converged Network Helps Spain Ministry Ease Housing Crisis
Jan 2009
Tasked with easing the housing crisis in Spain, where prices are twice the average in the European Union, the nation's Ministry of Housing faced a housing crisis of its own. Previously operating...
Provided by 3Com
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Case Studies
All Gain, No Pain: Noble Group Invests in Its Communication Future
Jan 2009
Noble Group is an independent UK investment banking firm with offices in Edinburgh and London. Communication is at the centre of Noble Group's business. Staying in contact is essential, with...
Provided by 3Com
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Case Studies
North Wiltshire District Council Dials 3Com Networked Telephony for Customer-Focused Voice Communication With a Great Future
Jan 2009
North Wiltshire District Council (NWDC) is the local government authority for North Wiltshire, England. In autumn 2001, North Wiltshire District Council initiated a strategic re-organisation that...
Provided by 3Com
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Case Studies
3Com Telephony System at Petrus Ltd
Jan 2009
Petrus Technical Supplies Ltd. was generally dissatisfied with its traditional telephony solution. The system was not only prone to faults but was also costly to operate. The company was looking...
Provided by 3Com
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Case Studies
ServaNet Delivers Next-Generation Connectivity in Central Sweden Via Advanced 3Com 7700 Switch and Voice Solution
Jan 2009
Swedish utility company Sundsvall Energi Elnat AB wants to provide the 123,000 residents of Sweden's Medelpad region with more than just electricity. ServaNet's goal is to be the region's leading...
Provided by 3Com
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Case Studies
Brazilian Financial Giant Optimizes Client Service Using 3Com IP Telephony Solution
Jan 2009
Success is the goal of every company, but for some, like Sicredi (Sistema de Credito Cooperativo), growth comes with many communications challenges. To drive its growth, Sicredi relies heavily on...
Provided by 3Com
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Case Studies
Institute Opens Lines of Communication With 3Com IP Telephony Solution
Jan 2009
The Sunraysia Institute of TAFE is the major provider of vocational education and training in northwestern Victoria. The Sunraysia campus at Mildura had been relying on a leased PBX system for its...
Provided by 3Com
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Case Studies
Converged 3Com IP Telephony and Data Solutions Improve Government Services
Jan 2009
Surrey Heath Borough Council is located in Camberley, Surrey Heath, England delivers waste, trash removal, licensing for real estate development, as well as community safety, tourism management,...
Provided by 3Com
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Case Studies
3Com VCX Solution Delivers Enterprise-Class VoIP Services to Small and Mid-Size Danish Companies
Jan 2009
To capitalize on this budding market, Danish Private Branch eXchange (PBX) supplier TelIP set out in November 2004 to offer IP-based PBX solutions. Located in Arhus, Denmark's second largest city,...
Provided by 3Com
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Case Studies
New Irish Advertising Agency Makes Its Message Heard With 3Com Networked Telephony
Jan 2009
The Helme Partnership is the exclusive Irish affiliate of the global full service (marketing, PR and advertising) agency network TBWA, which is owned by the largest communications group in the...
Provided by 3Com
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Case Studies
YMCA Calls on 3Com Power of $Zero Solution for Upgrade to IP Telephony
Jan 2009
Like any bustling organization, the YMCA in downtown Houston, built in 1946, relies heavily on telecommunications. Houston YMCA's phone system, however, a Nortel Meridian PBX, was costly to...
Provided by 3Com
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Case Studies
Texas School District Enjoys the 'Rock-Solid Reliability' and the Unique Value of 3Com Enterprise Networks
Jan 2009
The Forney Independent School District is one of the fastest growing public school districts in the state, with a student population expanding 20 percent annually for the past seven years. School...
Provided by 3Com
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Case Studies
Interactive Museum Improves Communication, Brings History of Texas to Thousands of Visitors With New 3Com Secure Converged Network
Aug 2008
The Old Red Museum of Dallas County History & Culture in Dallas is located in a restored 1890's courthouse that was reopened last year after an extensive six-year restoration and renovation...
Provided by 3Com
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Case Studies
HP ProCurve Supports the High Octane World of International Marketing
Jun 2008
Japanese company, Dentsu, is one of the largest advertising agencies in the world. With 100 workers operating in three buildings in Brussels and 30 very demanding clients, it is imperative that...
Provided by Hewlett-Packard (HP)
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Case Studies
Discovery World Uses ProCurve Network to Showcase Technical Innovation, Possibilities
Oct 2008
With hundreds of exhibits, an HD television studio, several labs, two HD theatres, public WiFi, corporate rental spaces, point-of-sale systems and office operations, Discovery World has just about...
Provided by Hewlett-Packard (HP)
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Case Studies
HP ProCurve Networking Makes the Grade at Prestigious Roman Medical University
Oct 2008
Founded in 1993 and originally located in Longoni, east of Rome, the Universita Campus Bio-Medico di Roma initially comprised of a hospital - the Policlinico Universitario - and the Faculty of...
Provided by Hewlett-Packard (HP)
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Case Studies
HP ProCurve Networking Enables Voice Over Internet Protocol Deployment at Four Seasons Hotel
Dec 2008
Four Seasons Hotels and Resorts manage 79 hotels within cities and resorts in 33 countries worldwide. Whilst converting the historic buildings into one of Europe's most luxurious hotels, Four...
Provided by Hewlett-Packard (HP)
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Whitepapers
Issues and Flaws in Endpoint Based Call Admission Control for Voice Over WLAN
Mar 2013
This paper presents the various issues and drawbacks of the popular and existing scenario of carrying the Voice over the WLAN. The existing scenario that manages the Voice over Internet Protocol...
Provided by Amity University
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Whitepapers
Comparative Analysis of Video Streaming Services in H.323 Application Layered Protocol Coexisting of WLAN with Wireless Broadband Standard Networks
May 2012
Intellectual mobile terminals (or users) of next generation wireless networks are expected to initiate/Establish Voice Over IP (VoIP) calls using session set-up protocols like H.323 or SIP...
Provided by International Journal of Computer Applications
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Whitepapers
Design of Standard VoIP Spam Report Format Supporting Various Spam Report Methods
Feb 2013
VoIP (Voice over Internet Protocol) services can be abused by spammers who send out commercial messages in bulk due to their cost saving effects. However, an effort to prevent spam has hardly been...
Provided by Science and Development Network (SciDev.Net)
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Whitepapers
Cisco Service Provider Next Generation Networks
Mar 2013
What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those...
Provided by Global Knowledge
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Whitepapers
Steganography in Audio Files by Entropy Using FEC as Reed - Solomon of VOIP Streams
Jul 2012
In this paper, the authors introduce a novel technique to identify the voice (active frames) and silent regions (inactive frames) of a speech stream very much suitable for VoIP calls. Thus here...
Provided by International Journal of Computer Applications
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Whitepapers
A Cross Layer Based Vertical Handoff Decision Making Framework
Jul 2012
Emerging wireless communication technology focuses the development to provide the communication support for mobile devices based on the user demand and network connectivity for high-speed data...
Provided by Bharathidasan University
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Whitepapers
Characteristic Analysis of VoIP Traffic for Wireless Networks in Comparison With CBR Using QualNet Network Simulator
Jul 2012
Voice over Internet Protocol (VoIP) is one of the most important technologies in the world of communication. Around 20 years of research on VoIP, some Quality of Service (QoS) problems of VoIP are...
Provided by Manipal University
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Whitepapers
Reliable Wireless Communication Architecture for Sensitive Environment
Mar 2012
In wireless network, it is difficult to provide reliability, especially in sensitive environment where interference and intermittent delay in transmission of packets are highly risky. This paper...
Provided by International Journal of Communications and Engineering
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Whitepapers
Security Risks in Bluetooth Devices
Aug 2012
Bluetooth provides a short range (usually up to a maximum of 100 meters) wireless communication between devices making it convenient for users and thus eliminating the need for messy cables....
Provided by International Journal of Computer Applications
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Whitepapers
Algorithm for Elimination of Clipping Effects and Ghost Ringing in SIP Initiated IPSec Based VoIP
Aug 2012
The security in Voice over IP using SIP initiated IPSec tunnel with the help of Multimedia Internet KEYing (MIKEY) protocol has been studied in this paper. Call establishment in SIP initiated...
Provided by Thapar Institute
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Whitepapers
Reliable Communication Over Internet Using VoIP
Jan 2013
Internet telephony services are voice, fax, SMS applications that are transported via the Internet. The steps are originating a VoIP telephone call and media channel setup, digitization,...
Provided by The World
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Whitepapers
Metamorphosis in VOIP Cloud Computing Services Used in VOIP
Feb 2013
Computing is undergoing a seismic shift from client/server to the cloud, a shift similar in importance and impact to the transition from mainframe to client/server. The emergence of cloud...
Provided by International Journal of Application or Innovation in Engineering & Management (IJAIEM)
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Whitepapers
VoIPiggy: Implementation and Evaluation of a Mechanism to Boost Voice Capacity in 802.11WLANs
Dec 2011
Supporting voice traffic in existing WLANs results extremely inefficient, given the large overheads of the protocol operation and the need to prioritize this traffic over, e.g., bulky transfers....
Provided by University Cadi Ayyad
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Whitepapers
Cloud 101: Developing a Cloud-Computing Strategy for Higher Education
Jan 2012
In the search for a more scalable approach to IT infrastructure, a growing number of schools see cloud-based computing as a tremendous opportunity to achieve large-scale efficiencies without...
Provided by Cisco
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Whitepapers
Adaptive Rate Control Cryptographic Active Voice Transcoding (ARC-CAVT) Congestion Control Mechanism for Voice Over IP (VOIP) Transmission - A Case Study
Mar 2012
The quality of bulky real time voice communication over an IP network degrades due to packet header overhead, network congestion and improper queuing strategies. These overheads affect the overall...
Provided by International Journal of Communications and Engineering
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Whitepapers
Unifying Avaya Aura Messaging
Feb 2013
Avaya Aura Messaging is the newest messaging product for the Avaya Aura platform. AAM brings flexibility that is beneficial in today's market place with Linux-based servers, system platform...
Provided by Global Knowledge
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Whitepapers
An Efficient Transcoding Scheme for G.729 and G.723.1 Speech Codecs: Interoperability Over the Internet
Jul 2012
In this paper, the authors propose an efficient conversion algorithm for G.729 and G.723.1 speech codecs to reduce computational complexity of the communications between the G.729 and G.723.1...
Provided by National Kaohsiung University of Applied Sciences
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Whitepapers
Modeling VoIP Traffic on Converged IP Networks with Dynamic Resource Allocation
Sep 2010
The exponential growth of reliable IP networks provides a suitable and cost-efficient replacement for the legacy TDM based voice networks. In this paper, the authors propose a new framework for...
Provided by NORTH ATLANTIC UNIVERSITY UNION
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Whitepapers
QoS-Aware Multi-Plane Routing for Future IP-Based Access Networks
Nov 2012
With the increasing interest in continuous media streaming applications such as audio and video, Quality of Service (QoS) is becoming more and more important. Providing QoS guarantees in packet...
Provided by University of Ljubljana
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Whitepapers
Classification of SIP Messages by a Syntax Filter and SVMs
Nov 2012
The Session Initiation Protocol (SIP) is at the root of many sessions-based applications such as VoIP and media streaming that are used by a growing number of users and organizations. The increase...
Provided by University of Tr�s-os-Montes and Alto Douro
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Whitepapers
Energy-Efficient Scheduling of Delay Constrained Traffic Over Fading Channels
Apr 2008
This paper considers a scheduling problem of transmitting B bits over T time slots, where the channel fades independently from slot to slot. During each slot, the scheduler determines how many of...
Provided by University of Minho
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Whitepapers
On the Problem of Mapping Virtual Machines to Physical Machines for Delay Sensitive Services
Nov 2012
- Server virtualization is usually used to consolidate multiple virtual machines in the same physical server for power consumption and cost reduction purposes. On the other hand, several virtual...
Provided by University of Pune
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Whitepapers
Performance Evaluation of SIP Based Handover in Heterogeneous Access Networks
May 2008
Wireless technologies evolve very fast in last years. In the future operators will need to enable users to use communications services independent from access technologies, thus they will need to...
Provided by WSDOT
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Whitepapers
Simulation and Modeling of Packet Loss on VoIP Traffic: A Power-Law Model
Oct 2009
Voice over IP (VoIP) is now available on many IP networks carriers in the world with lower cost compared to Public Switched Telephone Network (PSTN). However, current IP networks only offers...
Provided by WSDOT
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Whitepapers
Analytical Description of a Parameter-Based Optimization of The Quality of Service for VoIP Communications
Sep 2009
In this paper, the perceived quality of VoIP communications is studied. The distributions of the number of consecutive received and lost packets, respectively named gap and burst, of a VoIP...
Provided by WSDOT
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Whitepapers
Fast Detection of Specific Information in Voice Signal Over Internet Protocol
May 2009
The world telecommunications industry caters to both wireline and wireless business. In the present Fourth Generation (4G), wireless world rapid change is the only constant factor. The biggest...
Provided by Mansoura University
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Whitepapers
Perceptual Evaluation of Speech Quality for ILBC Vocoder with Uneven Level Protection Over Narrow Band MSK Radio
May 2009
Narrow band MSK (Minimum Shift Keying) radio is applied for high receiving sensitive wireless communications like "Walky-talky". iLBC (internet Low Bit-rate Codec) is widely used in VoIP (Voice...
Provided by WSDOT
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Whitepapers
Services for Advanced Communication Networks
Oct 2010
Services for advanced communication networks are described in this paper. An artificial neural network will be used for the control of network elements, in the authors' case a switch. Classical...
Provided by Brno University of Technology
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Whitepapers
Advanced Implementation of IP Telephony at Czech Universities
Oct 2010
IP telephony is convenient way of communication and brings number of benefits. One of them is the fact that many services can be implemented in a original way and it opens new field of research...
Provided by University of Osnabrueck
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Whitepapers
Strategic Management Using VoIP Technology: A Case Study in a Call Center Company
Jan 2011
The ability of voice transmission over TCP/IP package, also called Voice over IP or VoIP, allows voice integration and data in just one structure; this enables a very cheap communication among...
Provided by WSDOT
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Whitepapers
Efficient Signal Quality Improvement Approach for Wideband VoIP System in Pervasive Environment
Oct 2012
Voice over Internet Protocol (VoIP) is a the best alternative to the traditional voice communication system, since VoIP system converges the data, voice and video data and reduces the cost of call...
Provided by Guru Nanak Dev University
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Whitepapers
Implementation of VOIP Communication on Embedded Systems
Jan 2013
In the development of VOIP technology, applications of real-time voice communication has corner into widespread use over the Internet. However, their over reliance on PC environment restricts the...
Provided by IOSR Journal of Engineering
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Whitepapers
Privacy and Packet Dispersion of Voice Applications in P2P Networks-VoIP
Apr 2012
In this paper, the authors are mainly focusing about how to improve privacy in peer to peer VOIP network without the involvement of third party. Currently they have the technologies like skype,...
Provided by International Journal of Computer Applications
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Whitepapers
On Pre-Emption and Congestion Control for LTE Systems
Jul 2010
A Radio Access Network (RAN) is required to provide services such as file transfer, audio/video streaming, gaming, and Voice over IP (VoIP) with guaranteed Quality of Service (QoS). A RAN should...
Provided by Institute of Electrical & Electronic Engineers
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Whitepapers
Load Balance for Multi-Layer Reuse Scenarios on Mobile WiMAX System
Jul 2010
This paper intends to propose a novel handover algorithm to balance the load of the layers in a multi-reuse scenario. Each layer works independently from each other and it has its own scheduling...
Provided by Institute of Electrical & Electronic Engineers
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Whitepapers
End to End Encryption Architecture for Voice Over Internet Protocol
Mar 2012
Session Initiation Protocol (SIP) is an open standard protocol and constitutes the provisioning of services like Internet Telephony and Instant Messaging. Vulnerabilities in SIP have made it...
Provided by International Journal of Computer Applications
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Whitepapers
Survey on Adaptive LMS Algorithm to Cancel Noise and Improve Audio Quality in VOIP
Jan 2013
In this paper, the authors propose a technique through which noise in the communication system of VOIP can be eliminated and the quality can be improved to a great extend. VOice over Internet...
Provided by IJCSMR
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Whitepapers
Performance Analysis of Various Codecs Using RSVP on VoIP Quality of Service Over Variable Bandwidth
Mar 2012
With the rapid growth of the Internet, customers are demanding multimedia applications such as telephony and video on demand, to be available on the internet. Voice over Internet Protocol (VoIP)...
Provided by International Journal of Computer Applications
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Whitepapers
A Dual Buffer Scheme for Combating Frame Erasure Problems in VoIP Communication
Mar 2012
This paper refers to the transmission of speech across data-style networks. This form of transmission is conceptually superior to conventional circuit switched communication in many ways. Quality...
Provided by International Journal of Computer Applications
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Whitepapers
Optimizing Update Interval of Gateways in VoIP Call Using TGREP
Jan 2013
Telephony Gateway REgistration Protocol [TGREP] is a route registration protocol for telephone destinations on a gateway. TGREP allows PSTN gateways or soft switches to inform a signaling server...
Provided by IJCSMR
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White Papers
Cisco Network Fabric: Get More. Expect More. Save More.
May 2009
Businesses worldwide are increasingly turning to their networks to enable increased productivity and cost control. Cisco's Network Fabric provides a strategy for transforming businesses to meet...
Provided by Cisco Systems
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White Papers
Save power: Turn off IP phones remotely
May 2009
Can a switch help you save power? Watch this short video and see how the feature "embedded event manager" (EEM) in Cisco Catalyst switches is designed to help reduce power costs by disabling...
Provided by Cisco Systems
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White Papers
Unified Communications: IP Networks, Connecting People Any Time, Any Where
Jun 2009
Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
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White Papers
Improving Patient Care with a High-Performance CampusFabric
Jun 2009
The University of Rochester Medical Center (URMC), a large medical treatment and research campus in upstate New York, is the university's primary medical facility for education, research, and...
Provided by Cisco Systems
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White Papers
A Phased Framework for Countering VoIP SPAM
Nov 2008
VoIP spam will become severe problem preventing from generalization of VoIP service. For the purpose of presenting multi-leveled anti-spit framework, they divided VoIP service domain into three...
Provided by Korea Information Security Agency
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White Papers
Filtering SPAM in P2PSIP Communities With Web of Trust
Apr 2009
Spam is a dominant problem on email systems today. One of the reasons is the lack of infrastructure for security and trust. As Voice over IP (VoIP) communication becomes increasingly popular,...
Provided by Helsinki University of Technology
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White Papers
The Advantages of a Multi-core Architecture in Network Security Appliances
Feb 2008
Network security has become increasingly complex. Network communications no longer rely simply on store-and-forward applications like email, but have expanded to include real-time collaboration...
Provided by SonicWALL
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White Papers
Small Business Unified Communications for Dummies
Jan 2009
Staying connected to your customers and colleagues is critical to the success and survival of your business. They need to be able to contact you — whether you're in the office or on the road. With...
Provided by Avaya
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Whitepapers
Accelerating Unified Communications with an Enterprise-Wide Architecture
Jan 2009
This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look...
Provided by Avaya
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White Papers
VoIP: Do You See What I'm Saying? - Managing VoIP Quality of Experience on Your Network
Oct 2008
Network convergence offers the vision of a single network, carrying traffic from many different types of applications (voice, video, and data, to name a few). Many have been enticed by this...
Provided by NetQoS
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Whitepapers
Review of VOIP Techniques
Dec 2009
Voice transmission on net has increased significantly in last three years. Voice quality can be degraded due to number of reason such as unpredictable short term loads, lack of guarantees on...
Provided by Kurukshetra University
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White Papers
Addressing Echo in VoIP Systems: Understanding and Monitoring Echo Cancellation for Optimal VoIP Performance
Sep 2008
Echo is a troubling problem for telecom professionals. Most of them have suffered through a telephone call where they had to try to talk with a lot of echo on the wire. It's very distracting....
Provided by NetQoS
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White Papers
Focus Research Comparison Guide: Enterprise PBX
Jul 2009
Leave a lasting postive impression with your customers! For many businesses the contact center is where your customers will connect and interact most frequently with your company. VoIP systems...
Provided by Focus.com
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White Papers
Focus Research: VoIP Call Center Research
Jul 2009
Premise-based IP PBX (Internet Protocol Private Branch eXchange) systems are changing how businesses implement and use their voice communications. IP PBX systems are cheaper and far more capable...
Provided by Focus.com
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Case Studies
Law Firm Ensures Mission-Critical Communication With Unified Messaging
Jun 2009
Winston & Strawn LLP is an international law firm that manages business-related legal issues. With more than 2,000 personnel, it places significant emphasis on technology and teamwork in an effort...
Provided by Microsoft
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Case Studies
IP Solutions Firm Adds Collaboration Features to All-in-One Communications Software Suite
Jun 2009
Interactive Intelligence is a global provider of unified communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. Founded in 1994, the company has...
Provided by Microsoft
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Case Studies
College Enhances Communications, Will Save $25,000 With Unified Communications
Mar 2009
Davidson College, a liberal arts school in North Carolina, has an aging PBX-based telephone system that is expensive to maintain and will be costly to replace. In anticipation of having to...
Provided by Microsoft
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Case Studies
College Builds Opportunities and Cuts Costs With Unified Communications
Jul 2008
Cambrian College in Sudbury, Ontario, Canada, wanted to enhance its online and distance-learning programs to reach more students in the local community and remote areas. In addition, Cambrian...
Provided by Microsoft
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Case Studies
University Reduces Costs and Creates New Opportunities With Unified Communications
Jun 2008
Mercer University wanted to provide faculty and staff with up-to-date communication and collaboration tools. The university's e-mail, voice-mail, and calendaring applications were difficult to...
Provided by Microsoft
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Case Studies
Banking IT Provider Increases Productivity With Unified Communications Solution
May 2009
Central Technology Services (CTS), a subsidiary of Central Bancompany, which operates 13 community banks in Midwest, wanted to improve access for traveling IT employees. CTS also wanted to build a...
Provided by Microsoft
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White Papers
True Convergence Demands a Communication Service Provider that Embraces a CustomerCentric Approach
Jul 2009
At the center of the transformation to convergence is the Communication Service Provider. Effective convergence providers, as described in this paper, have designed their convergence solutions to...
Provided by Sprint
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White Papers
The Store: The Last Mile in Delivering Customer-Centricity
Jul 2009
Learn how leading retailers are anticipating and responding to consumer demand where the rubber meets the road: inside the store. In today's competitive business climate, the moment of truth for...
Provided by Oracle
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Case Studies
IT Services Firm Helps University Improve Communication, Cut Costs With New Solution
Sep 2008
Indiana University, with eight campuses, is one of the largest universities in the United States. Thousands of university employees, including the school's IT staff, rely on voice mail and e-mail...
Provided by Microsoft
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Case Studies
Utility Company Boosts Productivity, Protects Investment With Unified Communications
May 2009
Empresas Publicas de Medellín (EPM), one of the largest municipally owned utility companies in Colombia, has many offices throughout the state of Antioquia. Employees in different locations often...
Provided by Microsoft
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Case Studies
IT Services Firm Uses Integrated Voice Solution to Build New Applications, Cut Costs
Jan 2009
Based in Finland, Tieto is the largest computer services and software solution provider in the Nordic region of Northern Europe. Most of the company's employees are located in separate offices and...
Provided by Microsoft
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White Papers
The Avaya one?X Deskphone Value Edition IP Telephones
Feb 2009
Avaya one-X Deskphone Value Edition is a new, value-priced family of deskphones designed to meet basic communication needs in a low-cost package with the quality and reliability one expects from...
Provided by Avaya
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White Papers
Unified Communications: Network Fabric, Connecting People Any Time, Any Where
May 2009
Business communications in today's work culture are having a significant effect on how companies and people operate. People want information right now, want to share complex applications to...
Provided by Cisco Systems
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White Papers
Managing an IP Telephony Deployment in a Small to Mid Size Business
Jan 2009
IP telephony is the preferred method for implementing a communications system in today's business environment but getting there requires a lot of planning to make it happen. From building out the...
Provided by Callahan Marketing & Advertising
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White Papers
Increasing the Business Value of Mobility
Dec 2008
Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs, In this white paper, Intel...
Provided by Intel
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White Papers
Cisco and IBM: Enhancing the Way People Work Through Unified Communications
Jan 2009
IBM and Cisco are driving innovation in collaboration and communications by responding to customer demand for tighter integration between IBM and Cisco offerings. As unified communications...
Provided by Cisco Systems
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White Papers
Cisco Unified CallConnector Server - SBCS
Jul 2008
The objective of this Technical White Paper is to provide Systems Engineers (SE)s and Value Added Resellers (VAR)s a step-by-step configuration guide to deploy the Cisco Unified CallConnector...
Provided by Cisco Systems
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White Papers
Best Practices for Planning, Deploying and Managing Enterprise VoIP
Apr 2008
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to...
Provided by CA
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White Papers
Home Networking Technologies: Delivering Media in the Digital Home
Jun 2009
Distribution of entertainment services within the home presents service providers with a tremendous opportunity to increase their value and appeal to consumers. Striking a balance between...
Provided by Motorola
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Case Studies
Taridium Displaces Legacy Telephony Solution at TT Electronics
Jul 2009
TT Electronics integrated manufacturing services is a wholly-owned subsidiary of TT electronics plc, a British owned global electronics group, with 23 main manufacturing sites worldwide, 7600...
Provided by taridium
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White Papers
SIP Trunking With Microsoft Office Communication Server 2007 R2
Feb 2009
The Voice over IP solution is not only limited to corporate LAN infrastructure but has also extended to the World Wide Web This expansion is facilitated by VoIP carriers or SIP (Session Initiation...
Provided by Dell
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Whitepapers
Network and Voice Management Software
Feb 2008
Enterprise networks are evolving rapidly. Once they had only to accommodate data transmission with a completely separate system for telephony. Then came integration with the internet and the rise...
Provided by Bloor Research
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White Papers
Avaya Unified Communications: The Business Value of Unifying Communications
Oct 2008
The purpose of this paper is to provide an overview of the business value related to Avaya and Microsoft's joint Unified Communications solutions. This includes paper valuable information to help...
Provided by Avaya
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White Papers
Next Generation 9-1-1 for the PSAP: How to Plan for and Choose the Correct NG9-1-1 Enabled System
Jul 2008
There are approximately 7,000 Public Safety Answering Points (PSAP) in North America. By their nature, they are the most critical call centers that exist. However, the fact is that most PSAPs are...
Provided by 911Consult
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Case Studies
Payworks Uses Microsoft Platform and Open
Aug 2009
Payworks Payroll Services provides online payroll and human resource outsourcing solutions to midsized organizations. The growing firm was coping with system downtime and rising maintenance...
Provided by Microsoft
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Case Studies
Microsoft Cuts Travel Costs by 10 Per Cent With Unified Communications Solution
Aug 2009
With operations in 23 countries, employees at Microsoft Central and Eastern Europe spend much of their time travelling. While keeping in touch with customers and partners is crucial, travel...
Provided by Microsoft
