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telecom services
(188 results)-
Case Studies
Bharti Airtel Case Study
Mar 2008
IBM worked with Bharti Airtel, India's leading telecom, to create an innovative model for IT delivery. For CIO Jai Menon, it means he can now focus more on launching and creating new revenue...
Provided by IBM
-
Whitepapers
Managed Services Demystified - An Overview for Telecom Service Providers
Aug 2006
Facing increasing competition and commoditization from traditional telecom products, service providers are either in the process of or planning for the move to next generation, converged, network...
Provided by Alcatel-Lucent
-
White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
Whitepapers
4G: How worldwide LTE services stack up
May 2013
While a handful of countries have had commercial 4G LTE networks up and running for several years, for most of the world, fourth-generation mobile services are still a relatively new phenomena....
Provided by TechRepublic
-
Whitepapers
Comparison of Cisco and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
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Whitepapers
Comparison of Avaya and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
White Papers
IT Governance and Outsourcing - What Are the Implications for Service Providers?
Jun 2008
Given the increased stakeholder expectations around IT governance, coupled with the complexities of governing Service Provider relationships in a Multisourced environment, organisations are...
Provided by Dimension Data
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White Papers
7 Tips for Negotiating Win-Win Telecom Contracts that Don't Cost More than You Bargained
Jan 2011
It has been a tough year for IT and telecom and the hangover promises to be around a bit longer as we take stock of the drastic reactionary measures we rushed into place to stop the cost...
Provided by ProfitLine
-
White Papers
IP Multimedia Subsystems (IMS): Restructuring an Industry
Nov 2006
IP Multimedia Subsystems (IMS) technology and the convergence of fixed and mobile network service providers will make niche market service development, delivery and marketing faster and much less...
Provided by Alcatel-Lucent
-
White Papers
Recession Proofing the Management of Telecom
Feb 2009
The current economic downturn has reinforced the need for companies to optimize services and obtain hard dollar savings from IT investments. With stressed and shrinking budgets, many companies are...
Provided by MBG Expense Management
-
White Papers
Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost
Oct 2009
Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by 15%...
Provided by MBG Expense Management
-
Whitepapers
Telecom Mashups: Enabling Web 2.0 for Telecom Services
Dec 2007
The emerging Web 2.0 marketplace presents an important opportunity for Telecom operators to sell their own capabilities and content as services. Operators have a wealth of content associated with...
Provided by IBM
-
Whitepapers
Apps to go
Apr 2013
In today’s mobile world, the user is at the center of the application experience. This is true whether the user is a customer, a partner, or an employee. Yet meeting the needs for the enterprise...
Provided by Hewlett-Packard (HP)
-
Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
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Resource Center
Use VoIP to Do More with Less
Jun 2008
Enjoy the speed, flexibility, and security of unified communications on your own network.
Provided by Cisco Systems
-
Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
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Whitepapers
DMI Informix - Verizon Customer Reference White Paper
Nov 2010
In the competitive telecoms industry, providers must adapt quickly to deliver faster and more cost-effective services—while maintaining their reliability. When Verizon Communications wanted a more...
Provided by IBM
-
Presentations
Case Study: Medical Office Increases Productivity with New Communications System
Sep 2008
Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15...
Provided by Cisco Systems
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White Papers
Red Hat and the Telecommunications Industry
Jun 2009
The telecommunications industry is in a constant state of great change and opportunity. To remain technologically viable and seize market opportunities as they arise, telecoms need flexible,...
Provided by Red Hat
-
Whitepapers
The Journey to Unified Communications
Jun 2009
Unified Communications (UC) proposes a way to control and synthesise the diverse ways your employees need and want to communicate. It helps employees to stay in touch from different locations by...
Provided by Vodafone
-
White Papers
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
Aug 2009
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including...
Provided by Pitney Bowes
-
White Papers
Privacy Preserving Data Mining in Telecommunication Services
Jul 2007
Privacy preserving data mining is a new research direction in data mining and knowledge discovery. A main reason for the rapid development of this research area is the growing awareness of the...
Provided by Telenor Group
-
White Papers
Get Personal: Capitalize on Your Subscriber Data With a Unified User Profile
Sep 2008
This paper discusses the role of user profile management. SPs' efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel...
Provided by IDG (International Data Group)
-
Case Studies
Large Healthcare Provider Finds Prescription for Savings With MBG
Jan 2009
The national healthcare provider, with more than 200 locations across the country, wanted to centralize the management of its telecommunications and IT services. The company sought to address...
Provided by MBG Expense Management
-
Case Studies
Bharti Airtel Grows at a Stunning Pace by Keeping Its Focus on the Customer
Mar 2008
Bharti Airtel needed to maximize its future flexibility and growth potential by adopting a business-driven framework for integration, allowing it to implement and deliver new services rapidly....
Provided by IBM
-
White Papers
10 Steps to Control Wireless Costs Through Consumption Management
Oct 2009
In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the...
Provided by MBG Expense Management
-
Whitepapers
It's Time To Review � And Renew � Your Telecommuting Policy
Apr 2009
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy...
Provided by Citrix Online
-
Webcasts
Work Smarter! Deliver Portal and Collaboration Solutions for smarter telecommunications
Mar 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's...
Provided by IBM
-
Webcasts
The Business Benefits of Secure Remote Access
Nov 2009
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from SonicWALL, Inc., as they help you make the right call on telecommuting.
Provided by SonicWALL
-
White Papers
5 Sources of Value Through a Telecom Expense Management Initiative
Nov 2009
This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best...
Provided by MBG Expense Management
-
White Papers
Grid and Cloud Computing Technology: Interoperability and Standardization for the Telecommunications Industry
May 2009
The European Telecommunications Standards Institute formed the Grid Technical Committee (TC GRID) in 2006 with participation from over 20 organizations spanning private sector, government, and...
Provided by ETSI
-
White Papers
Real-Time Convergent Mediation?: Addressing the Challenges of Convergence
Nov 2007
Convergence has become the strongest driver of the telecom services industry. Service providers are constantly focusing on offering a rich mix of services to customers. As a result, there is a...
Provided by SunTec Business Solutions
-
White Papers
7 Ways your 2009 IT and Telecom Procurement Practices will Fail you in 2010
Jan 2010
2009 was a tough year for IT and Telecom departments and many enterprises were forced to use sourcing as a hammer to slash costs instead of using it as a well-planned strategic activity. As a...
Provided by ProfitLine
-
White Papers
How to Generate Immediate Savings from Mobile Spend
Jan 2010
Do you know what your mobility costs are? How many devices you have connected to your systems? How are employees using them? What are the cost impacts? Security implications? If you are like...
Provided by ProfitLine
-
Whitepapers
Making the Business Case for Telecom-Specific Network Infrastructure Management
Jul 2005
Network infrastructure management is becoming critical for service providers (SPs) as they seek ways to increase customer satisfaction and simultaneously adopt new technologies, introduce new...
Provided by Hewlett-Packard (HP)
-
White Papers
Telecoms Reinvention - Optimising the Online Customer Experience
Feb 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can...
Provided by Quocirca
-
White Papers
Telecoms Companies' Re-Invention - From Voice to e-Service Provision
Sep 2009
In a shrinking world where individuals have more choices in almost every aspect of their lives than ever before, and more ways to communicate with each other and the world at large, the bonds and...
Provided by Quocirca
-
White Papers
Turning Customer Interaction Into Profitable Relationships
Sep 2009
Effective customer communication boosts customer loyalty, ensures brand and regulatory compliance, reduces environmental impact and helps control a range of costs such as reductions in IT...
Provided by Quocirca
-
Case Studies
Breakthrough: Unisys Managed Customer Premises Equipment (CPE) Helps Telecoms Operators in France Stay Ahead of the Competition
Oct 2008
Unisys performs more than 3,000 installation, maintenance and support operations a month for the main telecoms operators in France. Unisys works closely with these major operators to provide them...
Provided by Unisys
-
Case Studies
T-Mobile Powers Integrated Voice and Mobile Self-Service Strategy With VoiceObjects
Jan 2010
T-Mobile has been a leader in mobile services in America, Middle East, Africa, Europe and parts of Asia. Recently, it decided to deploy Voxeo VoiceObjects software as a part of its self-service...
Provided by Voxeo
-
Whitepapers
4G: How worldwide LTE services stack up
May 2013
While a handful of countries have had commercial 4G LTE networks up and running for several years, for most of the world, fourth-generation mobile services are still a relatively new phenomena....
Provided by TechRepublic
-
Whitepapers
Apps to go
Apr 2013
In today’s mobile world, the user is at the center of the application experience. This is true whether the user is a customer, a partner, or an employee. Yet meeting the needs for the enterprise...
Provided by Hewlett-Packard (HP)
-
Whitepapers
ShoreTel and NSC
Mar 2013
NSC is currently ShoreTel's only national Gold Partner in Australia, and has nearly 50 clients using ShoreTel solutions today, comprising more than 9000 endpoints and over 150 sites under...
Provided by ShoreTel/NSC
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Whitepapers
Enhanced Computational Model for Intelligent Selection of Telecom Services Using CLARA and Artificial Neural Network
Jul 2012
This paper proposes an enhanced design for development of computational model for intelligent selection of telecom services meant for telecom customers. Computational model comprises of Data...
Provided by International Journal of Computer Applications
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Whitepapers
A Goal Programming Modeling for Telecommunication Routing Management
Aug 2012
Routing management is a longstanding problem that confuses almost all telecommunication related companies, includes service operator companies, equipment manufacturers, billing system/platform...
Provided by Chang Gung University
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Whitepapers
Comparison of Post-Filtering Methods for Intelligibility Enhancement of Telephone Speech
Aug 2012
Post-filtering can be used to enhance the quality and intelligibility of speech in mobile phones. This paper introduces two straightforward post-filtering methods for near-end speech enhancement...
Provided by University of Heilongjiang
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Whitepapers
A New Topology for Telecom and Broad Band Services in Spars, Remote and Hilly Areas
Sep 2011
Technological development and mass scale deployment of mobile telephony in the last 15-20 yrs has made telecom services an essential commodity for the modern age society. Affordable and wide...
Provided by WSDOT
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Whitepapers
Open Data Power, Smart Cities
Nov 2012
Big Data is to be had on every corner of our streets: there is so much data, there are patterns to be found and insights to be gathered. In this whitepaper unlock why there is need for true...
Provided by EMC
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Whitepapers
Mobile Applications: A Clear and Present Danger
Oct 2012
Smartphones and mobile applications have fundamentally changed the mobile landscape with penetration rates approaching or exceeding 50% in many advanced markets. While mobile applications enable...
Provided by Amethon Solutions
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Whitepapers
Azimuth-Dependent Spatialization for a Teleconference Audio Display
Dec 2010
This paper proposes a novel scheme for the spatial rendition of audio in a teleconferencing situation. Several researchers have examined and established that there is a substantial improvement in...
Provided by Indian Institute of Technology Bombay
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Whitepapers
Protograph EXIT Analysis Over Block Fading Channels With Application to Relays
May 2012
An accurate EXtrinsic Information Transfer (EXIT) analysis is developed for protograph Low-Density Parity-Check (LDPC) codes over the Block Fading Channel (BFC). The analysis is thus exploited for...
Provided by University of Bochum
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Whitepapers
Design of LDPC Codes for Non-Contiguous OFDM-Based Communication Systems
May 2012
For Non-Contiguous OFDM (NC-OFDM) a based communication system, especially NC-OFDM-based Cognitive Ratio (CR) systems, one of critical challenges is to establish spectrum synchronization between...
Provided by Huazhong University of Science & Technology
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Whitepapers
The Undisputed Guide to Telecom Management Bliss
Nov 2012
This paper explains the five key steps to converting to the vCom service and one final destination - telecom management bliss. The steps are: meet the team, inventory analysis, convert the...
Provided by vCom solutions
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Whitepapers
Differential Encoding for Quadrature-Amplitude Modulation
Mar 2010
In this paper, the authors propose a novel differential encoder for QAM (Quadrature-Amplitude Modulation), by a look-up table instead of a rule. Using a table for differential encoding has the...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
The Perceptual Objective Listening Quality Assessment Algorithm in Telecommunication
Aug 2012
In order to accomplish speech quality evaluation tasks in an efficient and economical way, objective computational models which simulate human hearing characteristics of speech perception have...
Provided by Institute of Electrical & Electronic Engineers
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Whitepapers
Securing USB Flash Drives with Biometric Authentication
Oct 2012
This whitepaper looks at the need to keep sensitive data such as confidential company information, customer data or financial transactions secure and examines: Why USB drives need to be...
Provided by Imation
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Whitepapers
A Memory Optimized Low Density Parity Check (LDPC) Decoder for Chinese Digital Terrestrial Television Broadcasting
Sep 2012
This paper proposes an LDPC decoder of Forward Error Correction (FEC), for Chinese digital TV, based on Single scan min sum decoder algorithm. The LDPC FEC encoding for Chinese DTV broadcasting...
Provided by International Journal of Emerging Technology and Advanced Engineering (IJETAE)
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Whitepapers
A Method to Convert Near-Perfect Into Perfect Reconstruction FIR Prototype Filters for Modulated Filter Banks
Jun 2011
In this paper, the authors propose a simple method of obtaining a Perfect Reconstruction (PR) FIR prototype filter starting from a given Near-Perfect Reconstruction (NPR) prototype filter for...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Capacity of General Discrete Noiseless Channels
Jun 2010
This paper concerns the capacity of the discrete noiseless channel introduced by Shannon. A sufficient condition is given for the capacity to be well-defined. For a general discrete noiseless...
Provided by RWSoftware
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Whitepapers
Results of the Implementation of IP Multimedia Subsystem in One Telecom Operator for the ITIL Incident Management and Problem Management Process
Sep 2012
This paper describes the implementation and using of the IP Multimedia Subsystem (IMS) in one Telecom operator in Bosnia and Herzegovina. In the first part of the paper, is described the design,...
Provided by NORTH ATLANTIC UNIVERSITY UNION
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Whitepapers
Distinguishing True and False Source Locations When Locating Multiple Concurrent Speech Sources
Jan 2008
A permutation problem arises in the case of locating multiple speech sources using several sensor arrays in the far field. The intersection of different Direction Of Arrival (DOA) estimates...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Impact and Handling of Demand Uncertainty in Multiperiod Planned Networks
Apr 2011
For long-term operated networks, pre-planning is a challenging task due to uncertainty in future demand requests. In this paper, the authors first address the question of how severe the impact of...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
On Monte Carlo Simulation of the Bit Error Rate
Apr 2011
Simulation, point estimation, and interval estimation of the bit error rate are rigorously examined. Exact confidence intervals based on the F-distribution approximation for the binomial and...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
An Improved Multi-Band Speech Enhancement Method for Colored Noise Estimation and Reduction
Apr 2011
There are many situations where speech is affected by different kind of acoustic noise. The authors propose an improved spectral subtraction method for the reduction of colored acoustic noise...
Provided by IARIA
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Whitepapers
Analytical Evaluation of the Role of Estimation and Quantization Errors in Downstream Vectored VDSL Systems
Sep 2011
The authors investigate the effect of non idealities in the diagonalizing precoder vectoring technique used for cancellation of the far-end crosstalk in downstream VDSL networks. By using...
Provided by IARIA
-
Whitepapers
User-Driven Service Retrieval Platform for Converged Environments
Jul 2012
Today, there is an abundance of information and services in heterogeneous contexts, such as converged environments (Next Generation Networks) available for end users. However, the developments of...
Provided by IARIA
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Whitepapers
Recent Advances of Distributed Optical Fiber Raman Amplifiers in Ultra Wide Wavelength Division Multiplexing Telecommunication Networks
May 2012
Recently, many research works have been focused on the fiber optic devices for optical communication systems. One of the main interests is on the optical amplifiers to boost a weak signal in the...
Provided by mecs-press
-
Whitepapers
SLA-Aware Provisioning for Revenue Maximization in Telecom Mesh Networks
Oct 2008
Service Level Agreement (SLA) is a contract between the Service Provider (SP) and the customer. Among various parameters, SLA imposes penalties on the SP when the customer's Quality-of-Service...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Convolutional Codes for Iterative Decoding
Jul 2008
This paper gives an overview of three different classes of convolutional codes that are suitable for iterative decoding. The authors are characterized by the type of component codes that are used...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Inter-Operator Dynamic Spectrum Selection in UMTS
Mar 2009
Dynamic and flexible spectrum management schemes can improve spectrum utilization efficiency and hence are promising approaches to satisfy the increasing demand for radio spectrum. This paper...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
An Iterative Joint Linear-Programming Decoding of LDPC Codes and Finite-State Channels
Apr 2011
In this paper, the authors introduce an efficient iterative solver for the joint Linear-Programming (LP) decoding of Low-Density Parity-Check (LDPC) codes and Finite-State Channels (FSCs). In...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Improved Decoding of Binary and Non-Binary LDPC Codes by Probabilistic Shuffled Belief Propagation
Apr 2011
Low-Density Parity-Check (LDPC) codes have proved to be very powerful channel coding schemes with a broad range of applications. However, as maximum-likelihood decoding is utterly complex,...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Multiple Phased-Burst Correcting Superposition Product LDPC Codes
Apr 2011
In this paper, a class of product codes based on Low-Density Parity Check (LDPC) constituent codes are constructed for Multiple Phased-Burst Erasure Correction (MPBEC). These codes are shown to...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Time-Differentiated Resilience in Telecom Mesh Networks
Apr 2011
Many telecom, customers have applications with time varying reliability requirements. However, current frameworks for a Service-Level Agreement (SLA) provide the same reliability during the entire...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Iterative Decoding for Low-Density Parity-Check Lattices
Feb 2008
High-dimensional lattice codes can provide relatively large coding gains and the gain increases with dimension. However, the authors are difficult to implement in practice due to the decoding...
Provided by Korea Advanced Institute of Science and Technology
-
Whitepapers
Optimal Buffer Allocation in Tandem Queues With Communication Blocking
Feb 2009
In this paper, the authors consider an m-node tandem queue (queues in series) with a Poisson arrival process and either deterministic or non-overlapping service times. With the assumption that...
Provided by Electronics and Telecommunication Research Institute
-
Case Studies
China Telecommunications Corporation: China Telecom Introduces Cloud Services Platform in Just Six Months
Apr 2011
China Telecommunications Corporation (China Telecom) is one of the largest telecommunications companies in the People's Republic of China. They need to expand their hosting business and they built...
Provided by Microsoft
-
Whitepapers
Long Length LDPC Code Construction and the Corresponding Decoder Implementation With Adjustable Parallelism
Apr 2008
In this paper, the authors propose a class of implementation friendly structured LDPC codes with low error floors. The proposed codes exhibit no apparent error floors as compared with Quasi-Cyclic...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
A New Approach for the Construction of Powerful LDPC Convolutional Codes
Apr 2008
A novel approach for the algebraic construction of Low-Density Parity-Check (LDPC) convolutional codes is presented. It is based on the orthogonality structures of the codes. The proposed code...
Provided by Institute of Electrical & Electronic Engineers
-
Whitepapers
Transmitter Precoding for Insufficient-Cyclic-Prefix Distortion in Multicarrier Systems
Apr 2008
Multicarrier modulation partitions an inter-symbol interference channel into multiple narrowband channels if the length of the cyclic prefix is longer than the channel impulse response. Otherwise,...
Provided by Institute of Electrical & Electronic Engineers
-
White Papers
Red Hat and the Telecommunications Industry
Jun 2009
The telecommunications industry is in a constant state of great change and opportunity. To remain technologically viable and seize market opportunities as they arise, telecoms need flexible,...
Provided by Red Hat
-
Whitepapers
The Journey to Unified Communications
Jun 2009
Unified Communications (UC) proposes a way to control and synthesise the diverse ways your employees need and want to communicate. It helps employees to stay in touch from different locations by...
Provided by Vodafone
-
White Papers
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
Aug 2009
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including...
Provided by Pitney Bowes
-
White Papers
Privacy Preserving Data Mining in Telecommunication Services
Jul 2007
Privacy preserving data mining is a new research direction in data mining and knowledge discovery. A main reason for the rapid development of this research area is the growing awareness of the...
Provided by Telenor Group
-
White Papers
Get Personal: Capitalize on Your Subscriber Data With a Unified User Profile
Sep 2008
This paper discusses the role of user profile management. SPs' efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel...
Provided by IDG (International Data Group)
-
Case Studies
Large Healthcare Provider Finds Prescription for Savings With MBG
Jan 2009
The national healthcare provider, with more than 200 locations across the country, wanted to centralize the management of its telecommunications and IT services. The company sought to address...
Provided by MBG Expense Management
-
White Papers
Recession Proofing the Management of Telecom
Feb 2009
The current economic downturn has reinforced the need for companies to optimize services and obtain hard dollar savings from IT investments. With stressed and shrinking budgets, many companies are...
Provided by MBG Expense Management
-
Case Studies
Bharti Airtel Grows at a Stunning Pace by Keeping Its Focus on the Customer
Mar 2008
Bharti Airtel needed to maximize its future flexibility and growth potential by adopting a business-driven framework for integration, allowing it to implement and deliver new services rapidly....
Provided by IBM
-
White Papers
Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost
Oct 2009
Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by 15%...
Provided by MBG Expense Management
-
White Papers
10 Steps to Control Wireless Costs Through Consumption Management
Oct 2009
In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the...
Provided by MBG Expense Management
-
Whitepapers
It's Time To Review � And Renew � Your Telecommuting Policy
Apr 2009
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy...
Provided by Citrix Online
-
Webcasts
Work Smarter! Deliver Portal and Collaboration Solutions for smarter telecommunications
Mar 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's...
Provided by IBM
-
Webcasts
The Business Benefits of Secure Remote Access
Nov 2009
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from SonicWALL, Inc., as they help you make the right call on telecommuting.
Provided by SonicWALL
-
White Papers
5 Sources of Value Through a Telecom Expense Management Initiative
Nov 2009
This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best...
Provided by MBG Expense Management
-
White Papers
Grid and Cloud Computing Technology: Interoperability and Standardization for the Telecommunications Industry
May 2009
The European Telecommunications Standards Institute formed the Grid Technical Committee (TC GRID) in 2006 with participation from over 20 organizations spanning private sector, government, and...
Provided by ETSI
-
White Papers
Real-Time Convergent Mediation?: Addressing the Challenges of Convergence
Nov 2007
Convergence has become the strongest driver of the telecom services industry. Service providers are constantly focusing on offering a rich mix of services to customers. As a result, there is a...
Provided by SunTec Business Solutions
-
White Papers
7 Ways your 2009 IT and Telecom Procurement Practices will Fail you in 2010
Jan 2010
2009 was a tough year for IT and Telecom departments and many enterprises were forced to use sourcing as a hammer to slash costs instead of using it as a well-planned strategic activity. As a...
Provided by ProfitLine
-
White Papers
How to Generate Immediate Savings from Mobile Spend
Jan 2010
Do you know what your mobility costs are? How many devices you have connected to your systems? How are employees using them? What are the cost impacts? Security implications? If you are like...
Provided by ProfitLine
-
Whitepapers
Making the Business Case for Telecom-Specific Network Infrastructure Management
Jul 2005
Network infrastructure management is becoming critical for service providers (SPs) as they seek ways to increase customer satisfaction and simultaneously adopt new technologies, introduce new...
Provided by Hewlett-Packard (HP)
-
White Papers
Telecoms Reinvention - Optimising the Online Customer Experience
Feb 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can...
Provided by Quocirca
-
White Papers
Telecoms Companies' Re-Invention - From Voice to e-Service Provision
Sep 2009
In a shrinking world where individuals have more choices in almost every aspect of their lives than ever before, and more ways to communicate with each other and the world at large, the bonds and...
Provided by Quocirca
-
White Papers
Turning Customer Interaction Into Profitable Relationships
Sep 2009
Effective customer communication boosts customer loyalty, ensures brand and regulatory compliance, reduces environmental impact and helps control a range of costs such as reductions in IT...
Provided by Quocirca
-
Case Studies
Breakthrough: Unisys Managed Customer Premises Equipment (CPE) Helps Telecoms Operators in France Stay Ahead of the Competition
Oct 2008
Unisys performs more than 3,000 installation, maintenance and support operations a month for the main telecoms operators in France. Unisys works closely with these major operators to provide them...
Provided by Unisys
-
Case Studies
T-Mobile Powers Integrated Voice and Mobile Self-Service Strategy With VoiceObjects
Jan 2010
T-Mobile has been a leader in mobile services in America, Middle East, Africa, Europe and parts of Asia. Recently, it decided to deploy Voxeo VoiceObjects software as a part of its self-service...
Provided by Voxeo
-
Case Studies
T-Mobile Czech Republic Customers Rate Phone Self-Service as Good as or Better Than Live Agent Support
Jan 2010
T-Mobile is a prominent telecommunication service provider in the Czech Republic. This paper studies the efficacy and popularity of its services in the Czech Republic. Specific attention has been...
Provided by Voxeo
-
Case Studies
Vodafone Ireland Selects Voxeo VoiceObjects to Power Phone Self-Service System
Jan 2010
Vodafone Ireland is a leading telecommunications provider in Ireland. The company was looking to change the powering options for its automatic phone self-service system. The decision was important...
Provided by Voxeo
-
Case Studies
Versatel Calls on Voxeo VoiceObjects for Customer Care Self-Service Phone Portal
Jan 2010
Versatel is a leading telecommunication services provider in Germany. The company required a new way to power its self-service phone system. This case study discusses the company's strategy and...
Provided by Voxeo
-
Case Studies
Optimized Customer Service Portal With Multilingualism and Detailed Analysis Functionalities
Jan 2010
Proximus is a subsidiary of Belgacom, and is the biggest telecommunications service provider in Belgium. The paper studies the company's strategy to optimize its client service and to reduce its...
Provided by Voxeo
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White Papers
Profiling the 'Mobile Phone Only' Population: A Study of Australians with a Mobile Phone and No Landline Telephone
May 2009
The document brings to light the factors that are known to stimulate active participation in the social structures of a Learning Network. With this goal, the paper investigates various aspects of...
Provided by Social Research Centre
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Case Studies
Aiming for Fast Growth? Changing the Ways of the World?
May 2010
This paper is a discussion between a business publication and a Senior Manager of a mobile communications corporation that has gathered an impressive reputation in the Indian telecommunications...
Provided by Pierian Services
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White Papers
The Essential Guide to Planning and Implementing Global TEM
Jul 2010
IT and Telecom Executives are asking themselves, "What is the best way to extend my North American TEM initiative to all of our regions so I can get global visibility, control and cost savings?"...
Provided by ProfitLine
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White Papers
Consumers and Convergence - attitudes are changing...
Jul 2010
Mobile commerce, tracking personal profile data, privacy and security concerns - discover how consumer attitudes to online and mobile issues are changes in KPMG's 2010 Consumers and Convergence IV...
Provided by KPMG
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White Papers
3G Migration in Pakistan
Sep 2009
The telecommunication industry in Pakistan has come a long way since the country's independence in 1947. The initial era could be fairly termed as the PTCL (Pakistan Telecommunication Company...
Provided by Rochester Institute of Technology
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White Papers
Sales Tax Information for Telecommunications Service Providers
Jan 2010
This publication provides sales tax information for telecommunications (telecom) service providers. It includes Utah law and Tax Commission rules, but is not all-inclusive. Future law or rule...
Provided by State of Utah
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Whitepapers
Telecom Mashups: Enabling Web 2.0 for Telecom Services
Dec 2007
The emerging Web 2.0 marketplace presents an important opportunity for Telecom operators to sell their own capabilities and content as services. Operators have a wealth of content associated with...
Provided by IBM
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White Papers
Leverage Responsive Process Management for the Communications Industry
Sep 2010
The Responsive Process Management (RPM) Suite from Progress Software enables a high level of operational responsiveness for communications service providers. Faced with a need to gain a...
Provided by Progress Software
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White Papers
Unified Telecom and Web Services Composition: Problem Definition and Future Directions
Jul 2009
In the domain of web applications, the Service-Oriented Architecture (SOA) promotes the composition of coarse-grained web services to build more complex web applications using standards such as...
Provided by Association for Computing Machinery
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White Papers
Custom NPUs for Broadband Access Line Cards
Dec 2007
Telecommunications (telecom) equipment makers are facing tough challenges in their Digital Subscriber Line Access Multiplexer (DSLAM) designs. These challenges translate into numerous specific...
Provided by Altera
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Whitepapers
On Monte Carlo Simulation of the Bit Error Rate
Apr 2011
Simulation, point estimation, and interval estimation of the bit error rate are rigorously examined. Exact confidence intervals based on the F-distribution approximation for the binomial and...
Provided by Institute of Electrical & Electronic Engineers
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Whitepapers
Workshifting Benefits: The Bottom Line
Oct 2010
This new white paper from the Telework Research Network provides a quantitative synthesis of the potential benefits that regular telecommuting can offer companies, employees and communities.
Provided by Citrix Online
