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voice mail
(47 results)-
White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
Book chapters
VoIP Hacks: Build a Standalone Voicemail Server in Less Than a Half-Hour
Dec 2005
Asterisk comprises many quality applications, and voicemail is one of them. In fact, Asterisk is perhaps best known for the feature set of its voicemail system. In this section, the paper...
Provided by O'Reilly Media
-
Webcasts
TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 17 of 24): Unified Messaging (Level 200)
Mar 2007
This webcast describes deploying Microsoft Exchange Server 2007 Unified Messaging (UM). The attendee will learn how deploying UM requires integrating Exchange Server 2007 with the organization's...
Provided by Microsoft
-
White Papers
Telefonica Moves Into the Cloud
Jan 2012
Telefónica is one of the world's leading integrated operators in the telecommunication sector, providing communication, information and entertainment solutions, with a presence in Europe, Latin...
Provided by Intel Corporation
-
White Papers
Premise IP-PBX Checklist
Jul 2007
This informative research paper will help you understand the crucial questions and the information you need to understand before you buy. Before you sign on the dotted line with a hosted IP PBX...
Provided by Focus.com
-
Webcasts
TechNet Webcast: Configuring Office Communications Server 2007 and Exchange Server 2007 Unified Messaging Interoperability (Level 300)
Apr 2008
The focus of this webcast is on the common configuration challenges faced by administrators in configuring Microsoft Exchange Server 2007 Unified Messaging and Microsoft Office Communications...
Provided by Microsoft Tips
-
White Papers
Voice Mail and Audio Recordings: Evolving E-Discovery Standards
Mar 2008
As the prevalence of sound recordings in today's enterprises grows, new requirements for legal and regulatory compliance are accelerating the need to manage these recordings (e.g. broker/dealer...
Provided by Fios
-
Case Studies
Institute Opens Lines of Communication With 3Com IP Telephony Solution
Jan 2009
The Sunraysia Institute of TAFE is the major provider of vocational education and training in northwestern Victoria. The Sunraysia campus at Mildura had been relying on a leased PBX system for its...
Provided by 3Com
-
White Papers
HR Shared Services: A Fresh Look
Jun 2009
Get an updated look at human resources shared services by BusinessWeek Research. The overall premise is that in the current economic milieu, the payoff from shared services only continues to grow.
Provided by SAP
-
Case Studies
Company Taps Strengths of Microsoft Partners and Cuts Costs With Unified Communications
May 2009
Texas-based RealPage, a leading provider of on-demand software and services to the multifamily industry, serves more than 3,000 customers. When RealPage discovered it would cost more than...
Provided by Microsoft
-
White Papers
Extend the Value of Microsoft Applications With Avaya Unified Communications: A Step-by-Step Guide for IT Leaders on the Considerations, Options and Benefits of Unifying Communications
Jul 2008
To realize the value of unified communications, most enterprises will have to integrate new communications solutions within existing infrastructures. Because some legacy systems will not offer a...
Provided by Avaya
-
White Papers
CallManager 4.x Voice Mail Port Creation With Unity Voice Mail (Non?Failover)
Jul 2008
This paper details how to create voice mail ports in Cisco CallManager version 4.0(x). Voice mail ports are configured differently in Cisco CallManager 4.0(x) than in previous versions of Cisco...
Provided by Cisco Systems
-
Case Studies
British Telecom and Unisys Improve Efficiency, Capacity Planning and Customer Responsiveness With New Data Warehouse and Open Source Business Intelligence
Jan 2009
Operating in over 170 countries with over 110,000 employees, British Telecommunications plc (BT) is one of the world's leading providers of communications solutions and services. The company's...
Provided by JasperSoft
-
Case Studies
New Communications Capabilities Help Human Rights Campaigners to Help Others
Jul 2008
Amnesty International's Irish Section faced a situation that its main office building was about to undergo an extensive 15-month refurbishment, which meant moving into temporary offices for an...
Provided by Nortel Networks
-
Case Studies
Nortel Networks Case Study: CallPilot Password Reset
Jan 2009
Thousands of Nortel employees use Nortel CallPilot for voicemail. The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. The Nortel...
Provided by Nortel Networks
-
White Papers
Collaboration, Service innovation and Creduction: Lotus and websphere portal software for telecommunications service providers
Jul 2009
In recent years, the telecommunications landscape has shifted dramatically. And the changes continue to rush in from all directions. New players taking advantage of the global Internet are...
Provided by IBM
-
White Papers
Unified Communications for Healthcare: The Right Information, Always on Call
Oct 2007
In an industry where the ability to respond quickly and reach the right person at the right time is crucial, unified communications represent an unprecedented opportunity to streamline...
Provided by Nortel Networks
-
White Papers
10 Principles of Radio Advertising that Apply to Effective Voice Mail
Jun 2008
Some principles from the "Science" of radio advertising that can make one's voice mail "Commercial" more effective are mentioned in this paper. These include linking specific benefits directly to...
Provided by BARON
-
White Papers
The Role of Prosody in a Voicemail Summarization System
Jan 2010
When a speaker leaves a voicemail message there are prosodic cues that emphasize the important points in the message, in addition to lexical content. In this paper comparison and visualization on...
Provided by University of Sheffield
-
White Papers
How to Get The Foundation Right For True Unified Communications
Oct 2010
Learn how your business can build the right foundation to achieve UC and other next-generation benefits.
Provided by ShoreTel
-
White Papers
Security and the Cloud
Oct 2010
This new Forrester Research white paper explores the current security landscape in cloud services and analyzes the emergence and likely evolution of highly secure, trusted cloud services over the...
Provided by Citrix Online
-
White Papers
Unifying Unified Voice Messaging
Sep 2006
Roughly 18 months after installing a unified voice messaging system, the authors picked it up and merged it into the pre-existing production email domain. This paper deals with both technical...
Provided by Rensselaer Polytechnic Institute
-
Case Studies
How Cisco IT Designed and Deployed Cisco Unity for Global Voicemail
Dec 2007
A Cisco Unity solution was needed quickly but the Program Unity team had to ensure sufficient program planning and preparation to minimize the effects on the end users migrating to Cisco Unity....
Provided by Cisco Systems
-
White Papers
A Meeting Detector and Its Applications
Jan 2011
In this paper the authors present a context-sensing component that recognizes meetings in a typical office environment. The prototype detects the meeting start and end by combining outputs from...
Provided by Dartmouth College
-
White Papers
Messaging White Paper
Dec 2010
Organizations and workers are becoming more mobile and, at the same time, more collaborative. Customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
White Papers
Unified Messaging White Paper
Dec 2010
By creating a unified messaging platform, businesses can consolidate different interfaces in a single location, supporting users no matter where they are or what devices they are using. This...
Provided by CDW
-
Case Studies
Avaya Case Study: Harrah's Entertainment, Inc.
Apr 2007
Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Managing disparate systems from a variety of vendors slows productivity and creates confusion. It was...
Provided by Avaya
-
Podcasts
TechEd 2011 Birds-of-a-Feather (Session 12): Exchange Unified Messaging
May 2011
UM is a role often left out of the discussion, and when the hard questions do come up, engineers and consultants are often less prepared to answer them compared to other topics such as storage....
Provided by Microsoft
-
Case Studies
At This University, Unified Messaging Is a "Can't Live Without It" Service
Sep 2007
The Sullivan University System in Kentucky needed to upgrade and standardize its aging telephony system on a Voice over IP (VoIP) solution. Sullivan also wanted to extend a highly popular service...
Provided by Microsoft
-
White Papers
Response Rate and Measurement Differences in Mixed-Mode Surveys Using Mail, Telephone, Interactive Voice Response (IVR) and the Internet
May 2008
The potential for improving response rates by changing from one mode of data collection to another mode and the consequences for measurement and nonresponse errors are examined. Data collection...
Provided by Reed Elsevier
-
Case Studies
How Cisco IT Trained Users for Migration to Global Voicemail System
Dec 2007
For some users, voice messaging is simply a way to capture missed phone calls, but for others it is a business-critical application. Major employee training was in order when Cisco began migration...
Provided by Cisco Systems
-
Case Studies
How Cisco IT in India Converged the VoIP and PSTN Infrastructure
Dec 2007
Limited call-center status and IN Exchange helped make communication more convenient for some Cisco employees, but did not resolve the basic and most obvious issue created by the restriction on...
Provided by Cisco Systems
-
Webcasts
TechNet Webcast: Migration, Co-Existence, and Deployment Strategies With Exchange Server 2007 Unified Messaging (Level 300)
Apr 2008
Considering migrating from voice mail to Microsoft Exchange Server 2007 Unified Messaging? For those who are looking for co-existence or Voice Profile for Internet Mail (VPIM), this webcast...
Provided by Microsoft Tips
-
Case Studies
Avaya Case Study: Sarcon Construction
Nov 2007
Sarcon Construction (Sarcon), based in Santa Fe, New Mexico, has a team of superintendents and lead carpenters that encompass a broad spectrum of expertise in the construction industry, from fine...
Provided by Avaya
-
Case Studies
Coca-Cola Enterprises Accelerates Executive Communications
Sep 2007
Coca-Cola Enterprises (CCE) began as an amalgamation of different independent bottling companies. Coca-Cola Enterprises wanted to quickly communicate company's new strategic direction and develop...
Provided by Cisco Systems
-
Case Studies
Toshiba Transports City of Logansport to a New Level of Communications and Mobility
Jan 2007
The City of Logansport needed to update its telephone system and to add VoIP and mobility, it turned to Authorized Toshiba. Their challenge is to update the City's Communications Capabilities....
Provided by Toshiba
-
Case Studies
Complete Communications Restructure for Expanding West London Retail Chain
Mar 2008
Fast-growing Capital Cash, the West London franchise operation of Cash Converters specialises in the sale of second hand goods. They decided to set up a formal head office, and they knew it was...
Provided by Nortel Networks
-
White Papers
Information Extraction From Voicemail
Jan 2008
This paper addresses the problem of extracting key pieces of information from voicemail messages, such as the identity and phone number of the caller. This task differs from the named entity task...
Provided by IBM
-
Case Studies
Lumber Company Cuts Customer Delays Down to Size
Dec 2007
North Carolina's Mountain Lumber Company wanted to provide immediate response to customer order and delivery questions. Working closely with AT-NET, a Cisco Premier Certified Partner, Mountain...
Provided by Cisco Systems
-
Case Studies
Quick Connect Communications: Recommends FaxFinder on Every Customer Quote
Jan 2007
Quick Connect Communications, one of the fastest growing providers of business telephone systems, voice mail and data cabling infrastructure services. They are a huge proponent of unified...
Provided by Multi-Tech Systems
-
Case Studies
DMD Communications: Paperless Processes With the FaxFinder Fax Server
Oct 2006
DMD Communications is a service provider specializing in business telephone and voice mail systems, computer networking, carrier services, computer integration and convergence for small and medium...
Provided by Multi-Tech Systems
-
Case Studies
Quick Connect Communications: Recommends FaxFinder on Every Customer Quote
Jan 2007
Quick Connect Communications, one of the fastest growing providers of business telephone systems, voice mail and data cabling infrastructure services. They are a huge proponent of unified...
Provided by Multi-Tech Systems
-
White Papers
Telefonica Moves Into the Cloud
Jan 2012
Telefónica is one of the world's leading integrated operators in the telecommunication sector, providing communication, information and entertainment solutions, with a presence in Europe, Latin...
Provided by Intel Corporation
-
Case Studies
Toshiba Transports City of Logansport to a New Level of Communications and Mobility
Jan 2007
The City of Logansport needed to update its telephone system and to add VoIP and mobility, it turned to Authorized Toshiba. Their challenge is to update the City's Communications Capabilities....
Provided by Toshiba
-
White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
White Papers
Response Rate and Measurement Differences in Mixed-Mode Surveys Using Mail, Telephone, Interactive Voice Response (IVR) and the Internet
May 2008
The potential for improving response rates by changing from one mode of data collection to another mode and the consequences for measurement and nonresponse errors are examined. Data collection...
Provided by Reed Elsevier
-
Podcasts
TechEd 2011 Birds-of-a-Feather (Session 12): Exchange Unified Messaging
May 2011
UM is a role often left out of the discussion, and when the hard questions do come up, engineers and consultants are often less prepared to answer them compared to other topics such as storage....
Provided by Microsoft
-
White Papers
Unified Messaging White Paper
Dec 2010
By creating a unified messaging platform, businesses can consolidate different interfaces in a single location, supporting users no matter where they are or what devices they are using. This...
Provided by CDW
-
White Papers
Messaging White Paper
Dec 2010
Organizations and workers are becoming more mobile and, at the same time, more collaborative. Customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
White Papers
A Meeting Detector and Its Applications
Jan 2011
In this paper the authors present a context-sensing component that recognizes meetings in a typical office environment. The prototype detects the meeting start and end by combining outputs from...
Provided by Dartmouth College
-
Case Studies
How Cisco IT Designed and Deployed Cisco Unity for Global Voicemail
Dec 2007
A Cisco Unity solution was needed quickly but the Program Unity team had to ensure sufficient program planning and preparation to minimize the effects on the end users migrating to Cisco Unity....
Provided by Cisco Systems
-
White Papers
Unifying Unified Voice Messaging
Sep 2006
Roughly 18 months after installing a unified voice messaging system, the authors picked it up and merged it into the pre-existing production email domain. This paper deals with both technical...
Provided by Rensselaer Polytechnic Institute
-
White Papers
Security and the Cloud
Oct 2010
This new Forrester Research white paper explores the current security landscape in cloud services and analyzes the emergence and likely evolution of highly secure, trusted cloud services over the...
Provided by Citrix Online
-
White Papers
How to Get The Foundation Right For True Unified Communications
Oct 2010
Learn how your business can build the right foundation to achieve UC and other next-generation benefits.
Provided by ShoreTel
-
White Papers
The Role of Prosody in a Voicemail Summarization System
Jan 2010
When a speaker leaves a voicemail message there are prosodic cues that emphasize the important points in the message, in addition to lexical content. In this paper comparison and visualization on...
Provided by University of Sheffield
-
White Papers
10 Principles of Radio Advertising that Apply to Effective Voice Mail
Jun 2008
Some principles from the "Science" of radio advertising that can make one's voice mail "Commercial" more effective are mentioned in this paper. These include linking specific benefits directly to...
Provided by BARON
-
White Papers
Riverbed Services Platform Feature Brief
Jan 2010
Consolidation and virtualization are hot trends in IT, helping organizations increase their flexibility in delivering valuable services and reduce costs. The enhanced Riverbed® Services Platform...
Provided by Riverbed
-
White Papers
Unified Communications for Healthcare: The Right Information, Always on Call
Oct 2007
In an industry where the ability to respond quickly and reach the right person at the right time is crucial, unified communications represent an unprecedented opportunity to streamline...
Provided by Nortel Networks
-
White Papers
Collaboration, Service innovation and Creduction: Lotus and websphere portal software for telecommunications service providers
Jul 2009
In recent years, the telecommunications landscape has shifted dramatically. And the changes continue to rush in from all directions. New players taking advantage of the global Internet are...
Provided by IBM
-
Case Studies
Nortel Networks Case Study: CallPilot Password Reset
Jan 2009
Thousands of Nortel employees use Nortel CallPilot for voicemail. The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. The Nortel...
Provided by Nortel Networks
-
Case Studies
New Communications Capabilities Help Human Rights Campaigners to Help Others
Jul 2008
Amnesty International's Irish Section faced a situation that its main office building was about to undergo an extensive 15-month refurbishment, which meant moving into temporary offices for an...
Provided by Nortel Networks
-
Case Studies
British Telecom and Unisys Improve Efficiency, Capacity Planning and Customer Responsiveness With New Data Warehouse and Open Source Business Intelligence
Jan 2009
Operating in over 170 countries with over 110,000 employees, British Telecommunications plc (BT) is one of the world's leading providers of communications solutions and services. The company's...
Provided by JasperSoft
-
White Papers
CallManager 4.x Voice Mail Port Creation With Unity Voice Mail (Non?Failover)
Jul 2008
This paper details how to create voice mail ports in Cisco CallManager version 4.0(x). Voice mail ports are configured differently in Cisco CallManager 4.0(x) than in previous versions of Cisco...
Provided by Cisco Systems
-
White Papers
Extend the Value of Microsoft Applications With Avaya Unified Communications: A Step-by-Step Guide for IT Leaders on the Considerations, Options and Benefits of Unifying Communications
Jul 2008
To realize the value of unified communications, most enterprises will have to integrate new communications solutions within existing infrastructures. Because some legacy systems will not offer a...
Provided by Avaya
-
Case Studies
Company Taps Strengths of Microsoft Partners and Cuts Costs With Unified Communications
May 2009
Texas-based RealPage, a leading provider of on-demand software and services to the multifamily industry, serves more than 3,000 customers. When RealPage discovered it would cost more than...
Provided by Microsoft
-
White Papers
HR Shared Services: A Fresh Look
Jun 2009
Get an updated look at human resources shared services by BusinessWeek Research. The overall premise is that in the current economic milieu, the payoff from shared services only continues to grow.
Provided by SAP
-
Case Studies
Institute Opens Lines of Communication With 3Com IP Telephony Solution
Jan 2009
The Sunraysia Institute of TAFE is the major provider of vocational education and training in northwestern Victoria. The Sunraysia campus at Mildura had been relying on a leased PBX system for its...
Provided by 3Com
-
Case Studies
Hosted Telephone Service Delivers Savings for Pensions Office
Oct 2008
EPSL provides administrative services for the Electricity Supply Pension Scheme, the central trustee of the pension funds that were created for employees of the UK's electricity supply industry...
Provided by Verizon
-
Case Studies
Prescott Government Departments All Under One Umbrella With Mitel IP
Jun 2008
Prescott was being serviced by 23 separate phone and voice mail systems for its 600 employees and various city buildings and departments, including the airport, police, and fire departments....
Provided by Mitel Networks
-
White Papers
Recession-Proof Your Service & Support Organization
Jan 2009
With revenue growth uncertain, all areas of the enterprise will be asked to cut costs and streamline operations in 2009. Service and support revenues have become an economic engine for both...
Provided by Citrix Online
-
White Papers
Six Steps to Reduce Risk and Improve Control over Real-Time Communications
Nov 2008
Is instant messaging (IM) creating risk in your business? IM has become a key channel for business communications, but it's largely unmanaged. You can lose intellectual property and crucial data,...
Provided by Quest Software
-
White Papers
Deliver Optimal Service Quality and Experience
Dec 2007
Traditionally, telecommunications providers evaluate service using metrics about the underlying network infrastructure to derive an indication of the overall health of each revenue-generating...
Provided by IBM
-
Case Studies
Lumber Company Cuts Customer Delays Down to Size
Dec 2007
North Carolina's Mountain Lumber Company wanted to provide immediate response to customer order and delivery questions. Working closely with AT-NET, a Cisco Premier Certified Partner, Mountain...
Provided by Cisco Systems
-
White Papers
Voice Mail and Audio Recordings: Evolving E-Discovery Standards
Mar 2008
As the prevalence of sound recordings in today's enterprises grows, new requirements for legal and regulatory compliance are accelerating the need to manage these recordings (e.g. broker/dealer...
Provided by Fios
-
White Papers
Information Extraction From Voicemail
Jan 2008
This paper addresses the problem of extracting key pieces of information from voicemail messages, such as the identity and phone number of the caller. This task differs from the named entity task...
Provided by IBM
-
Case Studies
Complete Communications Restructure for Expanding West London Retail Chain
Mar 2008
Fast-growing Capital Cash, the West London franchise operation of Cash Converters specialises in the sale of second hand goods. They decided to set up a formal head office, and they knew it was...
Provided by Nortel Networks
-
Case Studies
Coca-Cola Enterprises Accelerates Executive Communications
Sep 2007
Coca-Cola Enterprises (CCE) began as an amalgamation of different independent bottling companies. Coca-Cola Enterprises wanted to quickly communicate company's new strategic direction and develop...
Provided by Cisco Systems
-
Case Studies
Avaya Case Study: Sarcon Construction
Nov 2007
Sarcon Construction (Sarcon), based in Santa Fe, New Mexico, has a team of superintendents and lead carpenters that encompass a broad spectrum of expertise in the construction industry, from fine...
Provided by Avaya
-
Webcasts
TechNet Webcast: Configuring Office Communications Server 2007 and Exchange Server 2007 Unified Messaging Interoperability (Level 300)
Apr 2008
The focus of this webcast is on the common configuration challenges faced by administrators in configuring Microsoft Exchange Server 2007 Unified Messaging and Microsoft Office Communications...
Provided by Microsoft Tips
-
Webcasts
TechNet Webcast: Migration, Co-Existence, and Deployment Strategies With Exchange Server 2007 Unified Messaging (Level 300)
Apr 2008
Considering migrating from voice mail to Microsoft Exchange Server 2007 Unified Messaging? For those who are looking for co-existence or Voice Profile for Internet Mail (VPIM), this webcast...
Provided by Microsoft Tips
-
Case Studies
Institute Opens Lines of Communication With 3Com IP Telephony Solution
Jan 2009
The Sunraysia Institute of TAFE is the major provider of vocational education and training in northwestern Victoria. The Sunraysia campus at Mildura had been relying on a leased PBX system for its...
Provided by 3Com
-
White Papers
HR Shared Services: A Fresh Look
Jun 2009
Get an updated look at human resources shared services by BusinessWeek Research. The overall premise is that in the current economic milieu, the payoff from shared services only continues to grow.
Provided by SAP
-
Case Studies
Company Taps Strengths of Microsoft Partners and Cuts Costs With Unified Communications
May 2009
Texas-based RealPage, a leading provider of on-demand software and services to the multifamily industry, serves more than 3,000 customers. When RealPage discovered it would cost more than...
Provided by Microsoft
-
White Papers
Extend the Value of Microsoft Applications With Avaya Unified Communications: A Step-by-Step Guide for IT Leaders on the Considerations, Options and Benefits of Unifying Communications
Jul 2008
To realize the value of unified communications, most enterprises will have to integrate new communications solutions within existing infrastructures. Because some legacy systems will not offer a...
Provided by Avaya
-
White Papers
CallManager 4.x Voice Mail Port Creation With Unity Voice Mail (Non?Failover)
Jul 2008
This paper details how to create voice mail ports in Cisco CallManager version 4.0(x). Voice mail ports are configured differently in Cisco CallManager 4.0(x) than in previous versions of Cisco...
Provided by Cisco Systems
-
Case Studies
British Telecom and Unisys Improve Efficiency, Capacity Planning and Customer Responsiveness With New Data Warehouse and Open Source Business Intelligence
Jan 2009
Operating in over 170 countries with over 110,000 employees, British Telecommunications plc (BT) is one of the world's leading providers of communications solutions and services. The company's...
Provided by JasperSoft
-
Case Studies
New Communications Capabilities Help Human Rights Campaigners to Help Others
Jul 2008
Amnesty International's Irish Section faced a situation that its main office building was about to undergo an extensive 15-month refurbishment, which meant moving into temporary offices for an...
Provided by Nortel Networks
-
Case Studies
Nortel Networks Case Study: CallPilot Password Reset
Jan 2009
Thousands of Nortel employees use Nortel CallPilot for voicemail. The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. The Nortel...
Provided by Nortel Networks
-
White Papers
Collaboration, Service innovation and Creduction: Lotus and websphere portal software for telecommunications service providers
Jul 2009
In recent years, the telecommunications landscape has shifted dramatically. And the changes continue to rush in from all directions. New players taking advantage of the global Internet are...
Provided by IBM
-
White Papers
Unified Communications for Healthcare: The Right Information, Always on Call
Oct 2007
In an industry where the ability to respond quickly and reach the right person at the right time is crucial, unified communications represent an unprecedented opportunity to streamline...
Provided by Nortel Networks
-
White Papers
10 Principles of Radio Advertising that Apply to Effective Voice Mail
Jun 2008
Some principles from the "Science" of radio advertising that can make one's voice mail "Commercial" more effective are mentioned in this paper. These include linking specific benefits directly to...
Provided by BARON
-
White Papers
The Role of Prosody in a Voicemail Summarization System
Jan 2010
When a speaker leaves a voicemail message there are prosodic cues that emphasize the important points in the message, in addition to lexical content. In this paper comparison and visualization on...
Provided by University of Sheffield
-
White Papers
How to Get The Foundation Right For True Unified Communications
Oct 2010
Learn how your business can build the right foundation to achieve UC and other next-generation benefits.
Provided by ShoreTel
-
White Papers
Security and the Cloud
Oct 2010
This new Forrester Research white paper explores the current security landscape in cloud services and analyzes the emergence and likely evolution of highly secure, trusted cloud services over the...
Provided by Citrix Online
-
White Papers
Unifying Unified Voice Messaging
Sep 2006
Roughly 18 months after installing a unified voice messaging system, the authors picked it up and merged it into the pre-existing production email domain. This paper deals with both technical...
Provided by Rensselaer Polytechnic Institute
-
Case Studies
How Cisco IT Designed and Deployed Cisco Unity for Global Voicemail
Dec 2007
A Cisco Unity solution was needed quickly but the Program Unity team had to ensure sufficient program planning and preparation to minimize the effects on the end users migrating to Cisco Unity....
Provided by Cisco Systems
-
White Papers
A Meeting Detector and Its Applications
Jan 2011
In this paper the authors present a context-sensing component that recognizes meetings in a typical office environment. The prototype detects the meeting start and end by combining outputs from...
Provided by Dartmouth College
-
White Papers
Messaging White Paper
Dec 2010
Organizations and workers are becoming more mobile and, at the same time, more collaborative. Customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
White Papers
Unified Messaging White Paper
Dec 2010
By creating a unified messaging platform, businesses can consolidate different interfaces in a single location, supporting users no matter where they are or what devices they are using. This...
Provided by CDW
-
Case Studies
Avaya Case Study: Harrah's Entertainment, Inc.
Apr 2007
Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Managing disparate systems from a variety of vendors slows productivity and creates confusion. It was...
Provided by Avaya
-
Podcasts
TechEd 2011 Birds-of-a-Feather (Session 12): Exchange Unified Messaging
May 2011
UM is a role often left out of the discussion, and when the hard questions do come up, engineers and consultants are often less prepared to answer them compared to other topics such as storage....
Provided by Microsoft
-
Case Studies
At This University, Unified Messaging Is a "Can't Live Without It" Service
Sep 2007
The Sullivan University System in Kentucky needed to upgrade and standardize its aging telephony system on a Voice over IP (VoIP) solution. Sullivan also wanted to extend a highly popular service...
Provided by Microsoft
-
White Papers
Premise IP-PBX Checklist
Jul 2007
This informative research paper will help you understand the crucial questions and the information you need to understand before you buy. Before you sign on the dotted line with a hosted IP PBX...
Provided by Focus.com
-
Book chapters
VoIP Hacks: Build a Standalone Voicemail Server in Less Than a Half-Hour
Dec 2005
Asterisk comprises many quality applications, and voicemail is one of them. In fact, Asterisk is perhaps best known for the feature set of its voicemail system. In this section, the paper...
Provided by O'Reilly Media
-
White Papers
Response Rate and Measurement Differences in Mixed-Mode Surveys Using Mail, Telephone, Interactive Voice Response (IVR) and the Internet
May 2008
The potential for improving response rates by changing from one mode of data collection to another mode and the consequences for measurement and nonresponse errors are examined. Data collection...
Provided by Reed Elsevier
-
Webcasts
TechNet Webcast: 24 Hours of Exchange Server 2007 (Part 17 of 24): Unified Messaging (Level 200)
Mar 2007
This webcast describes deploying Microsoft Exchange Server 2007 Unified Messaging (UM). The attendee will learn how deploying UM requires integrating Exchange Server 2007 with the organization's...
Provided by Microsoft
-
Case Studies
How Cisco IT Trained Users for Migration to Global Voicemail System
Dec 2007
For some users, voice messaging is simply a way to capture missed phone calls, but for others it is a business-critical application. Major employee training was in order when Cisco began migration...
Provided by Cisco Systems
-
Case Studies
How Cisco IT in India Converged the VoIP and PSTN Infrastructure
Dec 2007
Limited call-center status and IN Exchange helped make communication more convenient for some Cisco employees, but did not resolve the basic and most obvious issue created by the restriction on...
Provided by Cisco Systems
-
Webcasts
TechNet Webcast: Migration, Co-Existence, and Deployment Strategies With Exchange Server 2007 Unified Messaging (Level 300)
Apr 2008
Considering migrating from voice mail to Microsoft Exchange Server 2007 Unified Messaging? For those who are looking for co-existence or Voice Profile for Internet Mail (VPIM), this webcast...
Provided by Microsoft Tips
-
Webcasts
TechNet Webcast: Configuring Office Communications Server 2007 and Exchange Server 2007 Unified Messaging Interoperability (Level 300)
Apr 2008
The focus of this webcast is on the common configuration challenges faced by administrators in configuring Microsoft Exchange Server 2007 Unified Messaging and Microsoft Office Communications...
Provided by Microsoft Tips
-
White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
-
Case Studies
Avaya Case Study: Sarcon Construction
Nov 2007
Sarcon Construction (Sarcon), based in Santa Fe, New Mexico, has a team of superintendents and lead carpenters that encompass a broad spectrum of expertise in the construction industry, from fine...
Provided by Avaya
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Case Studies
Coca-Cola Enterprises Accelerates Executive Communications
Sep 2007
Coca-Cola Enterprises (CCE) began as an amalgamation of different independent bottling companies. Coca-Cola Enterprises wanted to quickly communicate company's new strategic direction and develop...
Provided by Cisco Systems
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Case Studies
Toshiba Transports City of Logansport to a New Level of Communications and Mobility
Jan 2007
The City of Logansport needed to update its telephone system and to add VoIP and mobility, it turned to Authorized Toshiba. Their challenge is to update the City's Communications Capabilities....
Provided by Toshiba
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Case Studies
Complete Communications Restructure for Expanding West London Retail Chain
Mar 2008
Fast-growing Capital Cash, the West London franchise operation of Cash Converters specialises in the sale of second hand goods. They decided to set up a formal head office, and they knew it was...
Provided by Nortel Networks
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White Papers
Information Extraction From Voicemail
Jan 2008
This paper addresses the problem of extracting key pieces of information from voicemail messages, such as the identity and phone number of the caller. This task differs from the named entity task...
Provided by IBM
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White Papers
Voice Mail and Audio Recordings: Evolving E-Discovery Standards
Mar 2008
As the prevalence of sound recordings in today's enterprises grows, new requirements for legal and regulatory compliance are accelerating the need to manage these recordings (e.g. broker/dealer...
Provided by Fios
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White Papers
Telefonica Moves Into the Cloud
Jan 2012
Telefónica is one of the world's leading integrated operators in the telecommunication sector, providing communication, information and entertainment solutions, with a presence in Europe, Latin...
Provided by Intel Corporation
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Case Studies
Lumber Company Cuts Customer Delays Down to Size
Dec 2007
North Carolina's Mountain Lumber Company wanted to provide immediate response to customer order and delivery questions. Working closely with AT-NET, a Cisco Premier Certified Partner, Mountain...
Provided by Cisco Systems
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Case Studies
Quick Connect Communications: Recommends FaxFinder on Every Customer Quote
Jan 2007
Quick Connect Communications, one of the fastest growing providers of business telephone systems, voice mail and data cabling infrastructure services. They are a huge proponent of unified...
Provided by Multi-Tech Systems
