New Business Generation - Transforming IT and Communications Networks Into Strategic, Competitive Weapons
Today, a multinational enterprise with the right communication solution can be as nimble and responsive to the needs of its customers, partners and employees, and changes in the market as a small enterprise. Likewise, a small enterprise can extend its reach to that of a multinational enterprise. This is the world of new business generation. It combines the expectations of the new generation of technology-savvy, hyper-connected employees, customers and partners with the enterprise need to operate and compete globally to generate new business. To enable new business generation, Chief Information Officers must deploy new communications tools that combine enterprise networks with carrier services. They must look to move beyond Information Technology (IT) toward Information Communications Technology (ICT).