Nortel Network Case Study: Kerzner International Limited

Kerzner is among the elite in the luxury resort industry. Its objective is to anticipate, meet, then exceed customer expectations - to set the standard for the ultimate guest experience. As such, Kerzner recognized that its newest property, The Cove Atlantis, must be equipped with a top-shelf communications system as the foundation for delivering only the most excellent, advanced guest services. Management wanted to build a core infrastructure that would both meet the resort's current communications requirements and be positioned to add new services and applications as they're developed. Kerzner selected a hospitality solution from Nortel because of the proven infrastructure on which the solution is founded, an infrastructure that provides for the most advanced applications targeted at improving guest services.