Operational Analysis: Supporting Process Improvement
Operational Analysis is part of the next generation of business intelligence (BI) processes and software. It is focused on applying business performance management (BPM) and thinking more broadly about organizational processes. In order to implement effective operational analysis, it is imperative to use lessons from operations research and process improvement. Using supporting tools and processes available today, BPM has been successful in making the financial disciplines of budgeting, planning and measuring performance against budget a successful and well-supported exercise.