Outsourcer Empowers Employees, Saves Millions With Self-Service Identity Management
Vangent, a provider of IT and consulting services, wanted to streamline the process of giving new employees accounts and access to the groups and resources that they needed. This issue was particularly important given the company's large number of seasonal workers in its many call centers. Vangent worked with Zeva - a Microsoft Gold Certified Partner - to implement identity management solutions built on Microsoft Identity Lifecycle Manager 2007 and Microsoft Forefront Identity Manager 2010. Vangent now saves up to 30 minutes per employee for initial provisioning, and employees can use self-service functionality to manage groups. Rather than waiting up to two weeks to be productive, new employees are able to go to work immediately.