Outsourcing Best Practices - A Primer on Outsourcing Governance
Source: OneNeck IT Services
The cardinal sin of outsourcing governance is one of focusing entirely on the mechanics and the price. By doing that one may miss the true potential of the relationship. So spend the time and effort required to ensure an effective governance process, but don't lose sight of the fact that without cultural alignment with the vendor, a person will only be creating ground rules for debate, not agreement. OneNeck believe that governance in and of itself will not align IT to the business. Strong business leadership at the head of the governance mechanism is key. One can view it in the same context of IT's role within business. The governance process - like IT - is a power tool to be wielded by a competent business leader.