Outsourcing Models: Aligning Sourcing Strategy to Business Objectives

The term 'Offshore outsourcing' brings to mind images of work flowing from large corporations to outsourcing service providers halfway across the globe. Perhaps the rapidly growing Indian IT and BPO industry that is recording revenues upwards of $ 35 billion to $ 40 billion a year makes it sound like projects are simply sent offshore. The facts of outsourcing, however, are a bit different. Behind each offshored program, initiative or project lies complex decisions that begin with selection of the right models for a particular business need. Organizations must structure their outsourcing relationships with the right sourcing models in order to ensure that desired business outcomes are realized through subsequent sourcing decisions and actions.