Providing End-to-End Protection to Online Users

With the rise of threats such as phishing, pharming and key stroke logging, strong authentication is essential to ensuring customers have a safe and secure online banking environment where they can transact. Even prior to the FFIEC guidance issued in October 2005, the Information Security (IS) team at Zions Bancorporation recognized the need to address these threats and set a strategic objective to provide strong authentication to their online banking users. Zions Bank developed a comprehensive and aggressive roll-out plan to ensure the greatest acceptance among its existing and potential online banking users. The test pilot conducted among employees prior to the public launch was critical in helping to determine the actual roll-out plan.