Quality And It's Role In Growth Of Bosnian And Herzegovinian Economy
Source: Univerzitet u Sarajevu
Nowadays in an extremely competitive environment one of the most important issues is efficient management of total business processes which as a result should lead to achieving better financial and development goals and fulfilling customer's wishes. Efficient management turns to be quality management which includes different methods and techniques. Achieving expected quality of the products and services, as well as total business processes in all aspects, is the only way of surviving in this competitive environment.