Quality - The Number One Obstacle to IPTV Adoption

The user experience and the corresponding QoE has become a number one priority within operator networks. This paper has identified the business case facing operators and the revenue impacts of not addressing packet-loss, reviewed the sources of loss, identified how to properly characterize the loss events, and the solutions available to address the issues. Every network is different and each of the solutions described in this paper has its unique benefits based on the network loss profile. Packet loss is a given and the earlier in the process operators can design in a solution the higher the resulting customer service and the larger the revenue potential.