Reducing Guesswork: A Clothing Retailer Gets Shipping Buttoned Up
Source: United Parcel Service of America
Stores save time, improve service with online labeling and tracking. GUESS, a Los Angeles-based retailer, sends its hip, upscale jeans, shirts and skirts to stores and customers across the country. As the company has grown, so have its shipping needs, making its system of keeping paper records inefficient and unwieldy. With UPS CampusShip, GUESS was able to update to an electronic system for record-keeping that reduced costs and improved customer service. UPS also helped train GUESS employees to use CampusShip in less than two hours.