School District Reduces Phone Costs by 66 Percent With Voice Over IP Solution

The Jackson-Madison County School System had a separate Private Branch Exchange (PBX) phone system in each of its 28 schools and its central office. Those aging systems did not have voice mail or support for new technologies such as Voice over IP (VoIP). When the school district found that it was too costly to add voice mail to the systems, it decided to deploy a unified communications solution based on Microsoft Office Communications Server 2007, Microsoft Office Communicator 2007, and Microsoft Exchange Server 2007 with Unified Messaging. This solution provides VoIP, conferencing, instant messaging, and presence capabilities, along with a single inbox for e-mail and voice mail.