Scottish Government Transforms Human Resources Through Shared Services and Best Practices

Scottish Government wanted to enforce best-practice Human Resources (HR) processes for 8,000 core employees and 1,700 contractors and staff seconded from government-related agencies and other public bodies as part of the eHR transformation program and standardize processes while giving employees greater control over day-to-day HR issues and longer-term career development. The challenge was to streamline all processes throughout the hire-to-retire lifecycle and reduce administration, improve efficiency, and cut costs. Scottish Government replaced legacy HR database for government and agency staff and disparate in-house, spreadsheet-based applications with Oracle Human Resources Management Release 12 and benefited from the system's intuitive self-service interface, greater user configurability, and workflow-enabled process flows that boost efficiency by linking HR actions to life events.