Securing Unified Communications: From Consumer-Based IM to Enterprise Collaboration and Beyond

The Internet has changed and is now dominated by real-time communications traffic rather than just email and Web browsing. Enterprises are adopting Unified Communications platforms at a rapid pace, starting with Enterprise IM, in response to the need to optimize workplace productivity and apply some degree of control to the use of consumer-driven technologies, which continue to be used alongside EIM applications. The result is a heterogeneous environment that IT must control and bring into compliance with corporate and government regulatory policies.