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best practices
(688 results)-
White Papers
Best Practice Methodologies for the Project Management Office (PMO)
Sep 2007
This paper, the third in a four-part series from CA, discusses the three leading formalized project management methodologies - the Project Management Institute's (PMI) Management Book of Knowledge...
Provided by CA
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White Papers
Best Practices for Planning, Deploying and Managing Enterprise VoIP
Apr 2008
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to...
Provided by CA
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White Papers
Best Practices for Home Agents
Feb 2008
A home agent is a contact center agent who works solely from home. The best practices described in this paper do not necessarily apply to every telecommuter, virtual office worker, or home-based...
Provided by Avaya
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White Papers
Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability
Jul 2008
Communications continuity is a vital part of business continuity planning that should be a high priority for business leadership team. Complacency, based upon the high availability of...
Provided by Avaya
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White Papers
Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges
Jan 2009
The top Information Services leaders from Stimson Lumber, Missouri State University, Gelber Group, and United Therapeutics share their expertise on: Building Your IT Staff: Essential Experience...
Provided by SkillSoft
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White Papers
NEC Virtual PC Center (VPCC) Product and Technology Overview
Jan 2009
IT organizations are constantly on their guard to tackle the next wave of data security threats. Unfortunately, all too many occurrences take place where corporate data is stolen either from the...
Provided by NEC
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White Papers
Best Practices for Deploying SSDs in an Oracle OLTP Environment Using Dell EqualLogic Storage
Apr 2009
This white paper demonstrates the benefit of SSD arrays with real-world applications; Dell Labs tested the capabilities of SSDs using an Online Transaction Processing (OLTP) workload. The database...
Provided by Dell
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White Papers
Employing Best Practices for Mainframe Tape Encryption
Jun 2008
Encryption for mainframe tapes has rapidly ascended to the top of the list of data center requirements due to increasing disclosures by high-profile organizations regarding the loss or theft of...
Provided by CA
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White Papers
Real World Intrusion Prevention for the Demands of a New Security Reality
Jan 2009
In an age where e-commerce and business critical applications are quickly becoming "Webified" and security threats are morphing faster than ever, an organization needs to explore what can be done...
Provided by TippingPoint Technologies
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White Papers
CiscoWorks LAN Management Solution 3.2 Large-Scale: Deployment Guide
Jun 2009
This white paper provides an outline and recommendations for deploying CiscoWorks LMS server. It also tries to highlight some of the best practices related to the deployment of large-scale...
Provided by Cisco Systems
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White Papers
Getting Strategic About Quality: Using the Borland Quality Maturity Curve to Create a Lifecycle Quality Management Plan for Lasting Change
Nov 2008
This paper describes how one can use Borland's Quality Maturity Curve (QMC) concept to break this unproductive cycle and achieve quality objectives in an efficient, step-by-step manner. One will...
Provided by Borland
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Whitepapers
Best Practices for Managing Your Assets: Using HP Web Jetadmin 10.2
Jun 2009
HP Web Jetadmin 10.2 is a client/server application that is used for remotely managing HP and non-HP printing and imaging devices. It is a multi-user application meaning that many users can access...
Provided by Hewlett-Packard (HP)
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Whitepapers
Dynamic Power Capping TCO and Best Practices White Paper
Nov 2008
Today, more than ever, companies must focus on optimizing their usage of power and cooling resources. The capital cost of constructing data center infrastructure as well as the ongoing expense of...
Provided by Hewlett-Packard (HP)
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Whitepapers
DDR3 Configuration Recommendations for HP ProLiant G6 Servers: Best Practice Guidelines for ProLiant Servers With the Intel Xeon 5500 Processor Series
May 2009
This white paper gives rules, best practice recommendations, and performance data on DDR3 memory in certain ProLiant servers. Because of significant differences in the system architecture of Sixth...
Provided by Hewlett-Packard (HP)
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Whitepapers
HP Logical Server Management: Best Practices
Jan 2009
The HP Insight Dynamics - VSE solution introduced support for logical servers, and the 4.1 release further enhanced their capabilities. HP logical server technology further enables system...
Provided by Hewlett-Packard (HP)
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White Papers
Getting Past Fear & Anxiety: 5 Best Practices to Manage Through Challenging Economic Times
Apr 2009
This paper is aimed at small business owners interested in increasing revenues and productivity during the downturn. Special attention is paid to how to make technology work harder for one during...
Provided by AMI-Partners
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White Papers
How to share sensitive documents and maintain control over them
Sep 2009
Businesses need to share important or sensitive documents on a daily basis, whether it's quotes or RFP responses sent to customers, intellectual property or specs shared with contractors, or...
Provided by Confidela
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Whitepapers
Branch Office Modernization Best Practices using the Microsoft Core Infrastructure Optimization Model
Jun 2009
For large organizations whose IT infrastructure includes supporting branch offices or sites, ensuring that the branch infrastructure is optimized can be a key factor in organizational success....
Provided by Microsoft
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Case Studies
Strangers (or Customers) Share Their Experience with IBM Service Management
Sep 2009
IBM Service Management provides smarter solutions to design, build and manage a dynamic infrastructure that enables you to improve service, reduce cost and manage risk, while managing and...
Provided by IBM
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White Papers
CRM and Social Networking: Engaging the Social Customer
Jul 2009
Used effectively, social networking sites can enable marketing professionals, salespeople, and customer service agents to develop meaningful relationships with customers in new ways. But the true...
Provided by Microsoft
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Webcasts
Business Ready Security Video
Sep 2009
This video excerpt discusses the future direction and trends of enterprise security. The speaker discusses the importance of security as a primary business activity that must be embraced by...
Provided by Microsoft
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White Papers
Best Practices for Securing Your IP Address Management Infrastructure
Jun 2007
IP address management is a critical component in the operation of modern networks. Organizations need to implement secure, scalable, and resilient IP address management and DNS/ DHCP...
Provided by Alcatel-Lucent
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Whitepapers
Cost Effective Security and Compliance with Oracle Database 11g Release 2
Jan 2009
The increasingly sophisticated nature of information theft, and the continued emergence of new data privacy protection regulations worldwide, requires strong data security. Effective information...
Provided by Oracle
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White Papers
Massive But Agile: Best Practices for Scaling the Next-Generation Enterprise Data Warehouse - Forrester Report
Oct 2009
Information and knowledge management (I&KM) professionals continue to expand the scale, scope, and deployment roles for their enterprise data warehouse (EDW) investments. Information managers are...
Provided by Aster Data
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White Papers
Improving Quality, Safety and Efficiency of Healthcare: Security Best Practices for Health Information Exchange
Mar 2009
Health Information Exchange (HIE) is the mobilization of healthcare information electronically across organizations within a region or community. Healthcare delivery networks are now faced with...
Provided by Trend Micro
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White Papers
Security Compliance in a Virtual World: Best Practices to Build a Solid Foundation
Aug 2009
Over time, IT and security teams and external auditors will increase their knowledge and competencies in virtualization. IT and security teams should work closely with each other and their...
Provided by RSA Security
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White Papers
Log Management Best Practices: The Foundation for Comprehensive Security Information and Event Management
Jul 2007
Although best practices should be developed by each individual organization based on their particular environment, there are some general best practices which can be universally applied. This...
Provided by RSA Security
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White Papers
Dynamic Data Center Compliance With Tripwire and Microsoft
Jun 2009
Compliance is a reality, but IT Operations does not need to become a security expert to monitor the health of their IT infrastructure in real-time. With the Tripwire Compliance Management Pack for...
Provided by Tripwire
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Webcasts
Transformation of Identity and Access Management: How DLP Changes the Game
Oct 2009
Merger Announced: Identity and Access Management & Data Loss Prevention. Hear experts discuss the integrated solutions that have developed through the merger of identity and access management with...
Provided by CA
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White Papers
Intel Premier IT Magazine
Oct 2009
Access bottom line best practices from Intel IT for your client fleet in the Intel Premier IT magazine
Provided by Intel
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White Papers
Picis Transforms Healthcare Processes with Business Intelligence from Business Objects
Jan 2008
Find out how Picis incorporated business intelligence (BI) reporting and analysis technology from SAP BusinessObjects in the development of the Picis CareSuite family of products, comprising best...
Provided by SAP
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White Papers
Improving Efficiency in IT Administration by Implementing Policy Automation
Oct 2009
Privileged access is critical for smooth ongoing administration of IT assets. At the same time, this access exposes an organization to security risks, especially regarding insiders. The right...
Provided by BeyondTrust
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White Papers
Root Access Risk Control for the Enterprise
Oct 2009
Compliance efforts and security concerns have driven businesses to make substantial investments in threat control. Too often, however, these efforts pay far too little heed to the risks posed by...
Provided by BeyondTrust
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Whitepapers
Developing Something for Nothing with SQL Server
Oct 2009
When looking for no-cost software development solutions, does "free" always mean "free?" Is the free solution scalable? What about support? How long will it be "in play?" Are there legal issues to...
Provided by Quest Software, now a part of Dell
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Webcasts
PCI V1.1: How Not to Become a Headline
Jan 2009
The Payment Card Industry (PCI) continues to demand the highest levels of protection of cardholder data and security of payment systems, making comprehensive, continuous PCI compliance a daunting...
Provided by nCircle
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Webcasts
On-Demand Webcast: Best Practices for Data Privacy & Protection
Jan 2009
The attendee of this webcast will learn best practices for protecting Personally Identifiable Information (PII) and other sensitive data against new and emerging threats such as SQL injection and...
Provided by Guardium
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Webcasts
AppDetectivePro User Rights Review Best Practices Product Demo
Jan 2009
This webcast covers best practices for assessing vulnerabilities and reviewing user entitlements.
Provided by Application Security
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White Papers
Is Accepting SOD Violations in Security Roles Ever Justified?
Mar 2009
An important policy issue with strong corporate governance implications in SAP-enabled enterprises is whether to permit the design of security roles containing embedded Segregation of Duties (SOD)...
Provided by SECUDE
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Webcasts
How to Protect Your Confidential Information
Nov 2009
Join the experts as they reveal how your company can best harness the benefits of a data loss prevention strategy and how you can determine the right data loss prevention solution for your...
Provided by Symantec
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Webcasts
Webinar: SharePoint Governance: Security and Compliance Best Practices
Sep 2008
This webcast discusses SharePoint Governance, Security and Compliance Best Practices with Forrester Research.
Provided by Courion
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White Papers
A Breadth-First Approach to Computer Security
Jun 2008
Information assurance provides people with the foundational means to protect their digital assets. As the authors build programs to meet the needs of their ever-growing computer user base, they...
Provided by Colloquium for Information Systems Security Education
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White Papers
Stator Fault Detection in Induction Machines by Parameter Estimation, Using Adaptive Kalman Filter
Jul 2007
In this paper first a parametric low differential order model, suitable for mathematical analysis is introduced for induction machines with faulty stator. Second, an adaptive Kalman filter is...
Provided by K.N.Toosi University of Technology
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Webcasts
VIPRE Antivirus Business
May 2011
Until now antivirus has been slow and hard to manage - but there is a fast and easy solution, VIPRE Antivirus Business! VIPRE Business offers Fast endpoint protection Easy deployment and...
Provided by GFI Software
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White Papers
Constraining Credential Usage in Logic-Based Access Control
Jul 2010
Authorization logics allow concise specification of flexible access-control policies, and are the basis for logic-based access-control systems. In such systems, resource owners issue credentials...
Provided by Carnegie Mellon University
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White Papers
TDWI Checklist Report: Operational Data Quality
May 2011
Failing to ensure high-quality operational data may put at risk many worthwhile business goals for operational excellence. There are many areas within the average enterprise where high-quality...
Provided by Trillium Software
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Podcasts
Extending Visio 2010 Data Graphics for Business Professionals
Apr 2011
In this podcast, the speakers provide key tips and demonstrate best practice techniques for creating, maintaining, and sharing data graphics in Microsoft Office Visio Professional 2007, Microsoft...
Provided by Microsoft
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Webcasts
Becoming a Social Business - videos
May 2011
Social Business videos: See how organizations are transitioning to a social business. Empower people with social networks, engage with experts and clients, and cultivate trust.
Provided by IBM
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Whitepapers
Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
Dec 2010
The successful Information Technology (IT ) services business depends on satisfying customer needs. However, to be competitive and achieve long-term success, it is critical for any service-based...
Provided by ConnectWise
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White Papers
Network Security White Paper
Dec 2010
Business users are becoming more mobile and are using a wider variety of devices than ever before. While this makes for a more flexible and productive workforce, it also creates significant...
Provided by CDW
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White Papers
Introduction To Least Privilege
May 2011
This whitepaper introduces the principle of least privilege, the benefits of following this practice and the barriers to implementation. It then goes on to suggest approaches to adopting a least...
Provided by Avecto
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White Papers
Stale-Safe Security Properties for Group-Based Secure Information Sharing
Aug 2008
Attribute staleness arises due to the physical distribution of authorization information, decision and enforcement points. This is a fundamental problem in virtually any secure distributed system...
Provided by University of Texas
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Whitepapers
ESG Report: Realizing the value of the Virtual Scale-out NAS: an analysis of the HP StorageWorks X9000 Network Storage System
May 2011
Enterprises are struggling with the burgeoning amount of file based data they need to store and manage. Traditional storage systems were designed with fixed capacity in mind; they break down at...
Provided by Hewlett-Packard (HP)
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Whitepapers
14 Security Policy Tips
May 2011
Every organization needs a security policy. If you already have one, then there are several important considerations you need to make in regards to your existing security strategy. If you have not...
Provided by Global Knowledge
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Whitepapers
The online business analytics ROI assessment tool
May 2011
Can your organization optimize queries? Do you use data cleansing technology? Is there strong executive support for business intelligence? The answers matter. Now find out what they mean for your...
Provided by IBM
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White Papers
Avecto Ltd - Shop-Direct - Case Study
May 2011
Shop Direct Group, is the UK's leading online and home shopping retailer, it has around five million customers and annual sales of around £1.7 billion. They chose to implement a principle of least...
Provided by Avecto
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White Papers
Ovum Technology Audit - Privilege Guard 2.6 - by Tim Stammers
May 2011
Desktop lockdown is fast becoming a standard IT practice because of its effects on support costs and security. However, when IT departments attempt to implement lockdown using only native Windows...
Provided by Avecto
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White Papers
Implementing Desktop Security Despite Diverse User Requirements and Problem Applications.
May 2011
Oxford University Press, one of the largest publishers in the UK, and the largest university press in the world eliminated admin rights using Avecto's Privilege Guard. This improved their desktop...
Provided by Avecto
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White Papers
This paper outlines the proper and efficient use of Group Policy in securing Windows desktop or server environments. The majority of Windows based security tools interface with Group Policy at some level, and the efficient use of Group Policy to secure W
May 2011
This whitepaper introduces the principle of least privilege, the benefits of following this practice and the barriers to implementation. It then goes on to suggest approaches to adopting a least...
Provided by Avecto
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White Papers
On the Authentication of One Popular Signcryption Scheme
Sep 2007
Whether a recipient can prove a signature to others is of great importance. The function is just one reason that the authors call a signature "Signature" rather than others. In this paper, they...
Provided by Shanghai University
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White Papers
On the Provable Security of Multi-Receiver Signcryption Schemes
Apr 2009
In ATC 2007, an identity based signcryption scheme for multiple receivers was proposed by Yu et al. In this paper, the authors first show that Yu et al.'s signcryption scheme is insecure by...
Provided by Indian Institute of Technology Madras
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White Papers
An Approach to Ensure Information Security Through 252-Bit Integrated Encryption System (IES)
Jul 2008
In this paper, a block-cipher, Integrated Encryption System (IES), to be implemented in bit-level is presented that requires a 252-bit secret key. In IES, there exist at most sixteen rounds to be...
Provided by Kalyani University
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White Papers
A Provably Secure and Efficient Countermeasure Against Timing Attacks
May 2009
The authors show that the amount of information about the key that an unknown-message attacker can extract from a deterministic side-channel is bounded from above by |O| log2(n + 1) bits, where n...
Provided by Saarland University
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White Papers
On the Security of Identity Based Ring Signcryption Schemes
Aug 2009
Signcryption is a cryptographic primitive which offers authentication and confidentiality simultaneously with a cost lower than signing and encrypting the message independently. Ring signcryption...
Provided by Indian Institute of Technology Madras
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White Papers
How to Construct Identity-Based Signatures Without the Key Escrow Problem
Sep 2009
The inherent key escrow problem is one of the main reasons for the slow adoption of identity-based cryptography. The existing solution for mitigating the key escrow problem is by adopting multiple...
Provided by University of Wollongong
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White Papers
Attribute-Sets: A Practically Motivated Enhancement to Attribute-Based Encryption
Jul 2009
In distributed systems users need to share sensitive objects with others based on the recipients' ability to satisfy a policy. Attribute-Based Encryption (ABE) is a new paradigm where such...
Provided by University of Illinois
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White Papers
Security Weakness in Two Authenticated Key Exchange Protocols
Oct 2009
In ICA3PP 2009, Xinglan Zhang proposed two one-round authenticated key exchange protocols and proved their security in the standard model. In this paper, the authors analyze these two protocols...
Provided by Zhengzhou University
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White Papers
Software implementation of binary elliptic curves: impact of the carry-less multiplier on scalar multiplication
Apr 2011
The availability of a new carry-less multiplication instruction in the latest Intel desktop processors significantly accelerates multiplication in binary fields and hence presents the opportunity...
Provided by Auburn University
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White Papers
Sustained Growth Through Operational Excellence
Apr 2011
Find out how operations is a key driver to operational excellence. Operations executives are closest to the processes along the value chain, and as a result are best positioned to drive...
Provided by SAP
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White Papers
Improving the Technical Aspects of Software Testing in Enterprises
Mar 2010
Many software developments projects fail due to quality problems. Software testing enables the creation of high quality software products. Since it is a cumbersome and expensive task, and often...
Provided by University of Munster
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Whitepapers
Managing information effectively: a necessity for the public sector
Apr 2011
Public sector organizations recognize the need to share information to ensure public safety and in some cases national security. This paper highlights 2010 survey results and reveals the key...
Provided by Hewlett-Packard (HP)
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White Papers
Encountering Stronger Password Requirements: User Attitudes and Behaviors
Jul 2010
Text-based passwords are still the most commonly used authentication mechanism in information systems. The authors took advantage of a unique opportunity presented by a significant change in the...
Provided by Carnegie Mellon University
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White Papers
Quantifying Application Behavior Space for Detection and Self-Healing
Jan 2011
The increasing sophistication of software attacks has created the need for increasingly finer-grained intrusion and anomaly detection systems, both at the network and the host level. The authors...
Provided by Columbia University
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White Papers
Build Your Own SAP CRM Solution - and Know Exactly How Much It Will Cost
Apr 2011
Read the article about SAP Rapid Deployment Solutions for SAP CRM. The article answers three important questions about these solutions, discussing what functionality is available, why you can be...
Provided by SAP
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White Papers
Bloomberg BusinessWeek - Coop Customer Experience Research Study
Apr 2011
Read this case study of how Switzerland's largest retailer, Coop, is delivering mobile commerce on the iPhone using SAP CRM. (Bloomberg Businessweek Research Services, 2011)
Provided by SAP
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White Papers
Cyber Security Predictions for the Next Decade
Jan 2010
The first decade of this century has been a significant period for cyber security. As the authors look back at the last ten years - which started with attacks at the network layer with major worms...
Provided by Cenzic
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Whitepapers
An Empowered Report: Getting Past Cloud Security Fear Mongering
Oct 2010
This white paper explores key cloud security questions addressed during the 2010 Forrester Security Forum, including private versus public clouds, security standards and cloud services trends.
Provided by Citrix Online
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White Papers
Body Sensor Network Security: An Identity-Based Cryptography Approach
Apr 2008
A Body Sensor Network (BSN), is a network of sensors deployed on a person's body, usually for health care monitoring. Since the sensors collect personal medical data, security and privacy are...
Provided by Association for Computing Machinery
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Webcasts
The Register Webcast - Thinking about moving to service delivery?
Jan 2011
Thinking about moving to service delivery? Published: 1 Jan 2011 For years, most organizations have been managing the components of IT, with a primary focus on the performance and availability of...
Provided by CA
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Webcasts
Podcast: The Promise of Content-Aware Identity and Access Management
Oct 2010
The Promise of Content-Aware Identity and Access Management Published: 13 Oct 2010 This podcast will focus on the area of identity and access management, and will explore some new trends that can...
Provided by CA
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White Papers
Success Story: DBS IAM Success
Mar 2011
DBS enhances its competitive advantage with CA Identity and Access Management platform Business: DBS is one of the largest financial services groups in Asia with operations in 16 markets....
Provided by CA
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White Papers
Logging on: What is Social media?
Jan 2010
These days, it's no longer unusual to receive an email or visit a Web site and be directed to "connect with us!" through Facebook, Twitter, LinkedIn or any number of social networking sites. From...
Provided by Career Builder
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White Papers
The Business Value of Information Security for Medium-Size Businesses
Mar 2005
Information security (i.e., protecting the confidentiality, integrity, and availability of electronic information) is an important issue for businesses of all sizes. Although this topic has...
Provided by Gartner
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Whitepapers
Building a better mousetrap in anti-malware
Sep 2012
Change is a constant in security. Threats are constantly changing to evade security defenses and to reach their objectives, which is increasingly for financial gain. Oddly, some categories of...
Provided by Webroot Software
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Whitepapers
Why security is best served in the cloud
Mar 2010
With the web becoming the prime method of attack as other vectors are closed through security solutions, organisations are increasingly looking to beef up their security controls for web threats....
Provided by Webroot Software
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White Papers
Ovum/Butler Group Technology Audit : e-DMZ Total Privileged Access Management Suite (TPAM)
Mar 2010
e-DMZ Security's Total Privileged Access Management (TPAM) Suite combines four privileged access management solutions on a single platform, each addressing an aspect of the issues around...
Provided by e-DMZ Security
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White Papers
Seven Ways ITIL Can Help You in an Economic Downturn
Dec 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of...
Provided by BMC Software
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White Papers
Understanding ITIL® Service Portfolio Management: An approach for implementing effective service lifecycle management
Jun 2008
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements...
Provided by BMC Software
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Webcasts
TechNet Webcast: Best Practices for Designing the Active Directory Structure (Level 200)
Feb 2006
In this webcast, you will learn about the less common Microsoft Active Directory implementations such as multiple forests connected by trusts, organizational domain structures, and site design....
Provided by Microsoft
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White Papers
Oracle Data Guard 10g Release 2: Switchover and Failover Best Practices
Nov 2005
Oracle Data Guard is one of the most effective and comprehensive data protection and disaster recovery solutions available today for enterprise data. It offers protection for Oracle Databases,...
Provided by Oracle
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White Papers
"Combating" Hostaphobia
Mar 2010
Get this free guide and learn what you can do to overcome hostaphobia and why hosted services can be beneficial to you and your business, allowing you to manage a more productive and efficient IT...
Provided by Apptix
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Webcasts
ITIL Best Practices Framework
Mar 2006
This webinar outlines the importance of operating under a "best practices" framework.
Provided by nLayers
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Webcasts
IT Service Management and Measurement Best Practices
Mar 2006
IT has never lacked for measurement. In fact, measurement is a key part of any IT Service Management initiative. However, most IT measures focus on technical metrics that remain a mystery to...
Provided by Forrester Research
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White Papers
ITIL Capacity Management Deep Dive
Nov 2005
ITIL is continuing to grow in acceptance in IT environments as a model for best practices. This paper provides a low level analysis of the ITIL capacity management discipline. The paper describes...
Provided by Computer Measurement Group (CMG)
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White Papers
Getting In-Control - Combining CobiT and ITIL for IT Governance and Process Excellence
May 2005
CobiT and ITIL together are a powerful force for IT Operational efficiency and effectiveness. CobiT provides a framework for IT governance, aligning IT with business requirements. ITIL is a...
Provided by Alcyone Consulting Group
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White Papers
Framework for ICT Technical Support
Mar 2004
ITIL is derived from the collective experiences of ICT technical support providers all over the UK. It represents their learning curve over the last 20 years and has been distilled into a set of...
Provided by British Educational Communications and Technology Agency
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White Papers
ITIL, IT Governance & the Managed Service Provider (MSP)
Nov 2005
Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These...
Provided by Pink Elephant
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White Papers
IT Service Management: A Business Based Assessment Approach to ITIL Maturity
Oct 2005
A primary focus of IT Service Management (ITSM) is the application of the ITIL best practices framework to enable IT to be a more effective service provider across the enterprise. At present, the...
Provided by IT Service Management Forum (itSMF)
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White Papers
Project Management Best Practices for the Application Development Process
Nov 2003
This paper establishes the essential components for the Requirements Definition and subsequently each Phase within an Application Development project process. This includes the primary steps...
Provided by IT Service Management Forum (itSMF)
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White Papers
IT Services Management Service Brief: ITSM Assessment
Mar 2004
A primary focus of IT Service Management (ITSM) is the application of IT best practices (founded in ITIL) to enable IT to be a more effective service provider across the enterprise to satisfy the...
Provided by IT Service Management Forum (itSMF)
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White Papers
Information Security Management Best Practice Based on ISO/IEC 17799
Jul 2005
Security matters have become an integral part of daily life, and organizations need to ensure that they are adequately secured. While legislatures enact corporate governance laws, more and more...
Provided by ARMA International
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Webcasts
Improving Data Center Compliance Using a Holistic IT Compliance Methodology
Apr 2006
Driven by standardization and regulatory requirements, data center organizations today face complex compliance issues. IT Executives often cite significant challenges in achieving sustainable...
Provided by BladeLogic
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White Papers
Anatomy of Insider Risk: Why You Could Be Your Worst Enemy
Mar 2010
Organizations today are typically aware of the problems they face from inside the firewall, but so many leaders focus on the risk of thieves and disgruntled employees, that they leave too much...
Provided by Lumension
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Whitepapers
B-to-B Lead Generation: 2009 Marketing ROI Performance & Evaluation Study
Jan 2010
Download the second annual Marketing Profs Marketing ROI & Performance Evaluation Study to explore the impact of the economic downturn on lead-generation marketing, current priorities for...
Provided by Citrix Online
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White Papers
ADVA Optical Networking Unifies Development Teams with CollabNet ALM
Apr 2010
ADVA Optical Networking used CollabNet's ALM platform to unify development teams after a series of acquisitions left them with software development challenges. The company wanted to create...
Provided by CollabNet
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White Papers
Harnessing Collective Intelligence to Improve IT Project Management
Apr 2010
"I needed a quick and reliable way to gauge the overall health of my projects. The Crowdcast solution was spot on." - VP of IT, Oracle Sophisticated IT systems can be complex and expensive to...
Provided by Crowdcast, Inc.
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White Papers
The VMware Reference Architecture for Cisco UCS and EMC CLARiiON with VMware View™ 4
Apr 2010
This is a summary of a validated virtual desktop solution with a total datacenter infrastructure cost of under $750 per seat. This validation was performed at scale in a lab environment and...
Provided by VMware
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Webcasts
What, Why, and How of Application Security
Jan 2010
Hear from Security Executive, Jack Danahy, of IBM's Rational Software Group explain why application security is a critical priority for 2010 and beyond. He will highlight the drivers in the...
Provided by IBM
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Whitepapers
Empowering business mobility through virtualisation
Sep 2012
Organisations that optimise for mobility and architect around services-based computing best position their workforce for the future. For an optimal computing experience, a mobile and...
Provided by Citrix Systems
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Whitepapers
Enhance and secure critical business operations with end-to-end business driven security solutions
Jun 2008
Securing IT assets — servers, networks, applications, data and the processes supported by them — is a top priority for organizations of all sizes, across all industries. Learn how to help mitigate...
Provided by IBM
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White Papers
Plan your next IT purchase with Microsoft License Advisor
May 2010
Choose a licensing agreement, configure products as needed for your IT purchasing strategy, and print a report that includes estimated retail pricing. Launch tool.
Provided by Microsoft
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Whitepapers
Staying aloft in tough times. Why smart, innovative businesses are turning to cloud computing
Apr 2009
As IT budgets continue to be stretched, cloud computing is enabling CIOs to do more with less. Virtualization, standardization and other fundamental features of cloud computing are lowering the...
Provided by IBM
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Whitepapers
Identify and leverage your existing service life cycles
Mar 2008
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make...
Provided by IBM
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Webcasts
GTS Service Management
Jan 2010
This service management flash demo from GTS takes you through the overall service management landscape, client success stories, the GTS Service Management portfolio, benefits as outlined by...
Provided by IBM
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White Papers
CA IT Process Automation Manager Best Practices: Guidelines for Continuous and High Availability
Apr 2010
CA IT Process Automation Manager (CA IT PAM) provides a centralized and structured approach to operations management by enabling one to define, build, orchestrate, manage, and report on automated...
Provided by CA
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White Papers
The Real Cost of Free Email
Jun 2010
Learn the risks associated with using the POP and free email systems and how a hosted Microsoft Exchange solution can provide guaranteed availability and make email users in even the smallest...
Provided by Verio
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Whitepapers
Protecting Enterprise Data with Proofpoint Encryption
May 2010
Learn more about Proofpoint Encryption, Proofpoint's easy-to-deploy and easy-to-use policy-based email encryption solution and why email encryption is a critical component of today's email...
Provided by Proofpoint
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White Papers
Driving Database Patch Management with Oracle Enterprise Manager 11g
Jun 2010
Change is inevitable, especially when it comes to management of IT environments. The key to efficient provisioning and patch management is the creation of superior change management processes,...
Provided by Oracle
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White Papers
VMware VCenter Site Recovery Manager Performance and Best Practices for Performance
Aug 2009
Disaster Recovery Planning (DRP) is of vital importance to all organizations, big or small who are dependent on Information Technology (IT) for management of their business data. DRP refers to...
Provided by VMware
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White Papers
Performance Best Practices for VMware vSphere 4.0
May 2010
VMware has released a book on the performance guidelines covering the most critical performance areas involved in VMware vSphere 4.0. The book provides guidance to IT managers and especially...
Provided by VMware
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White Papers
Best Practices for Patching VMware ESX/ESXi
Oct 2008
VMware ESX is a versatile and complex software product that immensely benefits from the patches that VMware offers between ESX version releases. There are two kinds of patching: Proactive patch...
Provided by VMware
