Sending Newsletters & Perfecting Customer?
Source: American Express
Jerry Silberman, founder and CEO of Corporate Turnaround and co-author of Small Business Survival Book, and Phil Town, an investor and author of the book Rule #1, answers questions about how often to send newsletters to customers and how to make the perfect customer service call.
| Format: | Webcast | Size: | 0.00 |
| Date: | Dec 2009 |
