Service Catalog Value Realization

Source: BMC Software

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A Service Catalog is often considered the starting point for any successful ITIL Service Management initiative. But, if one is already delivering services to the customers without one, so, how does a service catalog help and how to get started? This webcast is regarding the critical value of a formal Service Catalog and how and where to get started.
Format:Webcast Size:0.00
Date:Dec 2008