Simplifying the Campus Help Desk

Supporting faculty, staff, and students in a campus setting is no small task. The challenges of supporting end-users in a geographically dispersed and technologically irregular environment may have one feeling like this: "To drive two to three hours plus to just to fix a problem that may only take five or 10 minutes was out of the question." Over 150 universities, colleges, schools, and school districts have surpassed these obstacles by virtualizing their support staff with Bomgar.