Small Italian IT Services Company Provides Customers With Enterprise-Class Data Center Applications

Italdata is a subsidiary of Siemens and an Information Technology company that provides Information Technology (IT) system and software development services along with implementation. They also offer IT-managed data center services. Italian supermarket chain Conad approached Italdata launch a low-cost service in a very competitive mobile phone market. Italdata therefore used Cisco Data Center's networking solution to support this requirement. Conad was one of the European supermarket chains that ventured into offering low-cost mobile services. Their Customer Relationship Management (CRM) from Italdata supported around one million records. To manage this system's data, Conad and Italdata required a reliable, scalable and easy-to-use storage platform. Italdata used Cisco SAN technology to enable virtualization of data storage on various types of physical devices and respond quickly to customer demands. The benefits of this solution included ease in deploying new applications, simultaneous storage expansion, easy management of security and cost effective data center operations. The case study concludes by discussing how Italdata planned to use similar Cisco capabilities to support other customers, along with Conad's new demands, in the future.