Spotlight Turns Around IT With Business Process-Based SOA: Australian Retailer Focuses on Business Processes as the Entry Point to Service-Oriented Computing

Ms. McDiarrmid's priority was to address these shortcomings. The imperative had become finding an escape from what all too easily might become a business threatening trap. Once she understood the scale of the issues the company was facing and the resources she had to work with, she realized they needed additional help. KAZ Group, under Senior Solution Architect Vicki Redwood's leadership, brought in a team of analysts to help the company develop a strategy for building an IT infrastructure that could support the business and enable continued growth. The KAZ team took Spotlight back to square one - understanding business processes.