State of the ECM Industry 2009: Who's Achieved It, How Are They Doing It and Is It Working for Them?

When the term Enterprise Content Management was first coined some 7 or 8 years ago, the objective was the same as it is today - to bring all of an organization's unstructured content into a managed environment for sharing, controlled access, findability and archive. The vision then was to provide a single repository, accessible by all staff, capable of dealing with all kinds of content, servicing business processes across the organization, and providing a single, secure records archive with managed disposition. The obvious parallel was in the ERP and CRM systems that were already established as enterprise applications.