TechNet Radio: Microsoft Services and IT Service Management: MOF Vs. ITIL
In this podcast the speakers describes the differences between the Microsoft Operations Framework and ITIL and how it can benefit IT Pros and their organizations better their processes and technology. Microsoft Operations Framework (MOF) 4.0 provides relevant, practical, and accessible guidance for today's IT pros. MOF strives to seamlessly blend business and IT goals while establishing and implementing reliable, cost-effective IT services. MOF is a free, downloadable framework that encompasses the entire service management lifecycle.