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marketing strategy
(2276 results)-
Whitepapers
Fortescue Metals Mines For Rapid Growth With HP Managed Cloud Solution
Jun 2012
The market is flooded with cloud solutions which creates difficulties for organizations to choose the right one without sifting through endless trials. Let's face it - time is money. Learn how...
Provided by HP - Australia
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Whitepapers
Road to Smarter Computing
Nov 2012
In this paper we will explore end-user's view on Smarter Computing. Data Center investment comes in two flavors - those that differentiate in the eyes of the customer when they are improved, and...
Provided by IBM
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Whitepapers
A Quick Peek at the Salesforce App
Feb 2013
What can Salesforce do for you? This ebook is a great first step to your answer. Download it now and get a taste of the world's #1 sales, service, and marketing app. Download now.
Provided by Salesforce.com
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Whitepapers
Smarter commerce for Consumer Products
Apr 2012
As our planet becomes increasingly interconnected, instrumented and infused with intelligence, a new consumer is emerging - an empowered consumer. Enabled by technology and social media, these...
Provided by IBM
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Whitepapers
Moving Your Fax Server to the Cloud - Should Your Company Move Its Fax Server to the Cloud?
Jun 2012
As IT managers urgently seek to reduce the fixed costs associated with running their in-house fax servers, cloud-based faxing emerges as a highly effective tool for combating the unpredictability...
Provided by EFax
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White Papers
Social CRM Comes of Age
Jan 2009
Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer - which changes how businesses must...
Provided by Oracle
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White Papers
Safer web browsing in four steps: Technology to help you reduce risk
Sep 2010
The web is now the cybercriminal's favored means of attack, with a newly infected website discovered every few seconds. Hijacked trusted sites, poisoned search results, fake anti-virus software...
Provided by Sophos
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Whitepapers
Enhancing the Customer Experience: The Promise of BPM Technology for Retailers
Oct 2012
The burgeoning e-commerce industry has received a decisive boost from these multi-channel interactions, accelerating some retail strategies and disrupting others. To survive in this environment,...
Provided by Oracle
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White Papers
HD Video Communications Special Report - Top 10 Questions to Ask Before Purchasing Video Conferencing
Aug 2011
Today's smart businesses are looking for ways to improve productivity and efficiency, making the most of the resources they have. In theory, video conferencing has always offered this promise....
Provided by LifeSize Communications
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Whitepapers - Video
Netezza Customer Testimonials
Aug 2011
25 video testimonials capture Netezza user experiences from a variety of industries.
Provided by IBM
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White Papers
What's your strategy for ensuring IT relevancy?
Oct 2011
Today, the greatest opportunity to transform an organization can come from the data center. Find out what to focus on, so you don't miss your opportunity to drive business innovation. Read more.
Provided by Cisco Systems, Inc
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White Papers
Create Enduring Customer Relationships
Jan 2009
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a strategic part of the...
Provided by Oracle
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White Papers
ROI Case Study Google Apps TVR Communications
Sep 2009
An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications replace its existing Microsoft...
Provided by Google
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Webcasts
How to Improve Customer Service
Dec 2009
Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer...
Provided by Oracle
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Resource Center
Service Management Resource Center
Jan 2010
This buyer's guide provides assistance in evaluating identity and access assurance solutions. It describes common identity and access management challenges and the capabilities required to address...
Provided by IBM Corp.
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White Papers
The Customer Loyalty Playbook: 4 Steps to Build Loyal, High-Value Customers
Oct 2010
Loyal customers are your company's most valuable asset. While many organizations have struggled in these challenging economic times, companies that have tapped into the long-term loyalty of their...
Provided by Oracle
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White Papers
Social Publishing for Marketers
Dec 2010
This whitepaper is a CMO's guide to achieving breakthrough marketing results with social publishing from Drupal and Acquia. Marketing has undergone dramatic change in the last ten years. While...
Provided by Acquia
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Whitepapers
Forrester: What's Next in the Mobile Workplace?
Feb 2012
Momentum is growing for corporate mobility - 64% of firms say that unleashing employee mobility is a priority. Forrester examines the trends, outlines deployment priorities, and highlights the...
Provided by Cisco
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Whitepapers
Market Landscape Report: Online File Sharing and Collaboration in the Enterprise
Dec 2011
The trend toward "consumerization" marches onward in IT; more and more end-users are choosing their own hardware plaforms and software applications in lieu of the IT-sanctioned business tools...
Provided by Box.net
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White Papers
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
Oct 2010
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in...
Provided by Oracle
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Webcasts
Webinar: Securing the Cloud Dec 10th, 2pm ET / 11am PT
Nov 2009
Cloud computing promises to provide vast computing power, reliable off-site data storage, wide availability, all at lower maintenance and investment costs. But recent cloud computing mishaps have...
Provided by Enterprise Florida
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Presentations
Webinar: Best Practices for Application Virtualization with AdminStudio
Feb 2010
IT professionals, are you considering a move to Microsoft® App-V™? Watch this Webinar to learn how to migrate your MSI application portfolio to Microsoft App-V packages five times faster. The...
Provided by Flexera Software
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White Papers
Market Segmentation To Grow Customers, Sales And Profits
Jul 2010
Deepen market research when you realize that the market is shifting, growing, and becoming more diverse. Identify possibilities for segmenting your markets or identifying a new niche through...
Provided by American Express
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White Papers
A Marketing Approach To Human Resources - Treating Employees Like Consumers
Jan 2011
Leaders in human resources are responsible for managing a complex product comprising culture, environment, and reward elements - each element having different cost/value drivers, communication...
Provided by Hewitt Associates
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White Papers
Can You Afford Not to Manage Mobile? How to Generate Immediate Savings from Mobile Spend
Jan 2011
According to predictions made by BoxTone in a 2010 press release, "Device and mobile delivery platform diversity will continue to expand, with most organizations moving from one mobile platform...
Provided by ProfitLine
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White Papers
How To Create A Competitive Analysis And Increase Your Market Share
Jan 2011
One of the best ways to outperform your competition is to understand how you differentiate your products or services from your competitors. By completing a competitive analysis you will learn how...
Provided by Vistage International
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White Papers
Monetizing Online Engagement: The new rules of the marketing game
Mar 2011
The market has accepted the new rules of the marketing game, giving the individual customer more control than ever. Trends like social media and co-creation, ongoing individualization and the...
Provided by GX-Software
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White Papers
Whitepaper: Building Enterprise Social Communities with Drupal
Jun 2011
Network of people Innovations in consumer social web services create both opportunity and risk for your enterprise. Your customers and employees are increasingly gathering in online communities of...
Provided by Acquia
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Whitepapers
Security and high availability in cloud computing environments
Jan 2013
Cloud computing is attractive for many reasons. But the externalized aspect of outsourcing can make it harder to maintain data integrity and privacy, which presents an additional layer of risk....
Provided by IBM
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Podcasts
Salesforce Platform: Understand Force.com in 60 Minutes or Less
Oct 2012
What is Force.com? How does it work? Where do I get started? If you're new to Salesforce, join this jumpstart session to discover how you can enable innovation for your organization by building...
Provided by Salesforce.com
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Whitepapers
NPM Delivers Improved Network Visibility to IT Operations
Apr 2013
NPM tools provide performance and availability monitoring solutions for the applications traversing the data communication network (including network devices themselves and the network traffic...
Provided by Riverbed
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Whitepapers
Getting closer to the customer: A challenge for the C-suite
Jul 2012
Getting closer to the customer is an Economist Intelligence Unit report which examines how the dialogue between customers and companies has changed with the advent of new communication channels...
Provided by Genesys Telecommunications Laboratories
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Whitepapers
IBM Social Analytics: The science behind social media marketing
Apr 2013
Read this white paper to learn how marketers are using IBM technology to learn about their customers’ attitudes, preferences and buying habits from what they say on publically available social...
Provided by IBM
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Whitepapers
Social Media Analytics: How to dramatically improve the capabilities within your organization
Apr 2013
Erik Qualman of Socialnomics offers a four-phase strategy to help organizations deliver greater insight and value from their efforts in social media.
Provided by IBM
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Whitepapers
Microsoft and the Cloud: Five Essential Things To Know
Jan 2011
Many of the world's leading companies are making significant investments in cloud computing, and cloud computing continues to evolve. Essentially, cloud computing is a "pay for use" model similar...
Provided by Global Knowledge
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White Papers
Empowerment as a Growth Strategy
Jan 2009
There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on one hand, and the customer on the...
Provided by Oracle
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White Papers
The Most Effective Marketing Strategies Revealed
May 2009
Marketing strategies are important elements in the business development. Any business entrepreneur-big or small should not undervalue the task of selling the business because it serves as a...
Provided by Article Slide
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White Papers
Marketing Strategies You Can Use
Jun 2009
If you are an owner of a marketing company, you should definitely have some marketing strategies ready. The customers that give you marketing projects should be satisfied with your strategies....
Provided by Article Slide
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White Papers
Using Semantic Analysis to Classify Search Engine Spam
Jan 2009
Due to the similarities between spam and non-spam their original semantic analyzers are not an effective method to classify spam content. Since spam and non-spam documents are so similar, it is...
Provided by Stanford University
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White Papers
The Secrets Behind Engaging, Empowering White Papers
Jul 2009
White papers are long. They're in-depth. They take time to write. And marketing tradition says they're one of the most powerful tools you can employ for lead generation, thought leadership, and...
Provided by Wayfarer Writing
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Whitepapers
Building Trust in the Modern Workplace
Oct 2012
Without trust, relationships fail - and without relationships, businesses fail. Today's virtual office tools benefit employees and businesses alike - but only if managers can trust their...
Provided by Citrix Online
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Whitepapers
The Power User's Guide To Successful Webinars
Oct 2012
Webinars are powerful tools - especially when you know how to create, promote and deliver them like a power user. Interactive online webinars have emerged as the gold standard in B2B marketing....
Provided by Citrix Online
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Whitepapers
The Secret Formula for Webinar Presentations that Work Every Time
Oct 2012
Text-heavy slides and large photos bore your audience and bog down the presentation. It's time to redesign your slide deck with a few simple tricks. One of the most important factors in your...
Provided by Citrix Online
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eBooks
Webinar Ready: A Step by Step Guide to Hosting Successful Webinars
Oct 2012
Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're...
Provided by Citrix Online
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Whitepapers
The Customer Loyalty Playbook: 4 Steps to Build Loyal, High-Value Customers
Feb 2010
Loyal customers are your company's most valuable asset however loyalty is not easy to achieve. With competitors simply a click away, organisations are facing new challenges acquiring loyal...
Provided by Oracle
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Whitepapers
Killing Administrator: Solving Three Problems by Eliminating Administrative Rights
Sep 2012
Paper: Why Minimize Administrative Rights? In this white paper, see how eliminating "the Administrator" from administrator rights solves three big problems that have plagued Windows...
Provided by Dell Software
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eBooks
SuccessList™ - Critical Success Factor identification & Profiling
Sep 2012
Business leadership may not have a crystal ball to show them the future, but they do have the ability to create and track meaningful data points, and to identify key events that lead to the...
Provided by ConnectWise
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eBooks
If It's Not in ConnectWise, It Didn't Happen
How to Eliminate the Chaos and Gain Total Control of Your BusinessAug 2012
Difficult economic conditions and a wave of new technology have businesses on their heels. Disparate systems can make it difficult to support customers, manage service level agreements (SLAs), and...
Provided by ConnectWise
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Whitepapers
Extending Room Conferencing with Microsoft Lync
Aug 2012
Having transitioned to IP networking and high definition video, today's enterprise video conferencing industry is undergoing a metamorphosis that is even more significant than any in its history...
Provided by LifeSize Communications, Inc.
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Whitepapers
The Future Belongs to the Intelligent Enterprise
Jul 2012
Tough economic conditions have made today's business environment more competitive than ever before. Escalating costs, unpredictable markets, and record deficits are impacting businesses around the...
Provided by Genpact
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Whitepapers
Customer Self Serve in B2B Order To Cash
Jul 2012
Conditioned by the convenience of social networking, online shopping, and instant access to information of every conceivable kind, the "wired" generation expects the business world to keep up, in...
Provided by Genpact
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Whitepapers
An Enterprise Guide to 21st Century Customer Engagement
Jul 2012
Conversations around your business and your customers are happening in greater numbers across an increasing number of communication vehicles every year such as Facebook, Twitter, forums, email,...
Provided by Zendesk
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Whitepapers
Getting closer to the customer: A challenge for the C-suite
Jul 2012
Getting closer to the customer is an Economist Intelligence Unit report which examines how the dialogue between customers and companies has changed with the advent of new communication channels...
Provided by Genesys Telecommunications Laboratories
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Whitepapers
Salesforce.com Sales Cloud CRM Datasheet
Jan 2011
The Sales Cloud gives you everything you need to connect with customers "from complete, up-to-date account information to social insights, all in once place and available anytime, anywhere. Learn how.
Provided by Salesforce.com
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Whitepapers
8 Key Plays For Sales Success
Jan 2011
Pull ahead of your competition by learning best practices for incorporating these new technologies into your daily sales & marketing operations. This white paper will explore how you can close...
Provided by Salesforce.com
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Whitepapers
Speeding up your site with a content delivery network and Google PageSpeed
Jul 2012
As web content becomes more complex and dynamic, and impatient users expect consistently faster load times, the need for a cohesive performance strategy is greater than ever. Through a combination...
Provided by EdgeCast Networks Inc.
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Whitepapers
Top Five Reasons to Choose SAP Services
Jul 2012
Find out why customers choose to work with SAP Services.
Provided by SAP
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Whitepapers
Playing to win in real time
Jul 2012
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and...
Provided by SAP
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Whitepapers
It's a Whole New World for Manufacturers: Preparing Your Company to Adapt
Jul 2012
Since the start of the recent economic crisis, companies have seen the global manufacturing market shift greatly. See 4 Operational Strategies to Help Companies Thrive in a Changed Market.
Provided by SAP
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Whitepapers
Transforming IT with 5th Generation IBM Enterprise x Architecture
Jul 2012
As a leader in marketing services and technology, Acxiom supports successful marketing campaigns worldwide. IT issues and increasing costs prompted Acxiom to expand its cloud computing...
Provided by IBM
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Whitepapers
Storage Switzerland: Don't Let Storage Eat Your Cloud ROI
Jun 2012
The investment that an organization makes in their virtualization or cloud initiative is significant, but so is the ROI (Return On Investment) that these projects deliver. The challenge is that...
Provided by IBM
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Whitepapers
Moving Your Fax Server to the Cloud - Should Your Company Move Its Fax Server to the Cloud?
Jun 2012
As IT managers urgently seek to reduce the fixed costs associated with running their in-house fax servers, cloud-based faxing emerges as a highly effective tool for combating the unpredictability...
Provided by EFax
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Whitepapers
The Science of Social Listening for Customer Experience
Jun 2012
Customers today expect immediate service and fast resolutions from the social web. These conversations are happening right now, on millions of sites, among millions of people. Are you listening?...
Provided by Salesforce.com
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Whitepapers
Engaging Your Customers in the Social Era
Jun 2012
Top companies now know that social media is a powerful way to listen to their customers. Failing to go beyond just listening to customers on social media leaves an even greater opportunity...
Provided by Salesforce.com
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Podcasts
Oracle Fact Finders Video Series - Episode 1: Managing Storage Systems
Jun 2012
Oracle's Aaron Newcomb, principal product manager, goes on a fact-finding mission and discovers that it is possible to simplify your storage with the advanced analytics and management user...
Provided by Oracle
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Whitepapers
Social Media Analytics: Making Customer Insights Actionable
May 2012
Learn how the right combination of technologies can help you understand emerging customer trends and increase the ROI of your marketing campaigns.
Provided by IBM
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Whitepapers
The Smarter Railroad: An opportunity for the railroad industry
May 2012
Embedded intelligence, analytics and optimization are reshaping the railroad industry and providing new opportunities. And while demand for rail services is increasing, infrastructure and capacity...
Provided by IBM
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Whitepapers
Solutions for Today's Smart Business
May 2012
Welcome to the IBM Midmarket Briefing Center, your virtual gateway to experts for midsize businesses. Here you will learn about breakthrough innovations, business insights and solutions that...
Provided by IBM
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Whitepapers
Using SP for ECM
May 2012
As the non-profit association dedicated to nurturing, growing and supporting the ECM (Enterprise Content Management) community, AIIM is proud to provide this research at no charge. In this way,...
Provided by IBM
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Whitepapers
IW Social Business
May 2012
When AIIM started tracking Enterprise 2.0 in March 20081, only 13% of respondents felt their organization had any real understanding of what it was about. That report focused on the definition and...
Provided by IBM
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Whitepapers
IT Pays to Specialize in a Vertical Market - How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
Apr 2012
How does a provider of managed IT services grow its business? The answer lies in the adage "jack-of-all-trades, master of none." Specialization is the key. To achieve sustainable growth, consider...
Provided by ConnectWise
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Whitepapers
Smarter commerce for Consumer Products
Apr 2012
As our planet becomes increasingly interconnected, instrumented and infused with intelligence, a new consumer is emerging - an empowered consumer. Enabled by technology and social media, these...
Provided by IBM
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Whitepapers
Forrester Seven Top Integration Trends for 2011 to 2012
Apr 2012
Integration remains a high priority for enterprises in 2011 to 2012, leading Forrester to mine client inquiries and interview industry experts for insight into the latest integration trends....
Provided by IBM
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Whitepapers
IBM's BladeCenter Foundation for Cloud vs Cisco's Unified ComputingSystem: A Price and Value Discussion
Apr 2012
Clabby white paper that highlights the benefits and advantages that IBM brings to the market with its breakthrough technology and products, providing the right solution and value for customers'...
Provided by IBM
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Whitepapers
Readying your portals for social business
Apr 2012
Improve business outcomes by adding social and real-time collaboration to your portals to realize value through greater revenue, improved customer satisfaction and lower operational costs
Provided by IBM
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White Papers
The Human Factor In Laptop Encription
Feb 2010
In this study we surveyed 568 IT practitioners and 563 non-IT business managers. An important finding of the study is that there has been virtually no improvement in the practices of non-IT...
Provided by Absolute Software
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Whitepapers
Zions Bancorporation: Zeroing in on Profits
Mar 2012
How did analysts at this banking group turn unprofitable client relationships into profitable ones? By building a modeling tool designed to pinpoint the most profitable offerings. See how Zions...
Provided by SAP
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Whitepapers
The Future of Loyalty
Mar 2012
Gain insight into how the changing face of loyalty and what this means now and in the future, how retailers can gain advantage from more adept use of technology and data, and the importance of...
Provided by SAP
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Whitepapers
Retail Week Tearing Up the Rule Book
Mar 2012
The past decade has seen significant changes in the experience that customers have when they interact with a retailer. The development of multichannel retail has been crucial to this. Whether it...
Provided by SAP
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Podcasts
Standard Bank Customer Video
Mar 2012
See how Standard Bank S.A. offers an innovative, new banking channel with a compelling mobile customer experience using SAP's mobile platform.
Provided by SAP
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White Papers
10 Easy And Creative Tips To Fire-Up Your Sales
Jan 2009
This paper provides some easy steps anyone can take to increase their internet marketing, affiliate and clickbank profits. Create multiple streams of income with your web site. You could sell your...
Provided by contentdig.com
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White Papers
A Marketing Idea Guaranteed To Increase Your Sales!
Jan 2009
Would you like a marketing idea guaranteed to increase your sales? Would you like to stop people from shopping your product or service and losing business to your competition? Would you like to...
Provided by contentdig.com
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White Papers
10 Effective Marketing Tips To Explode Your Sales
Jan 2009
Marketing is a critical requirement for the survival and growth of your internet marketing business. In internet marketing, there is a lot more to marketing than just advertising and making sales....
Provided by contentdig.com
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White Papers
Affiliate Sales Increase Through Product Recommendations
Jan 2009
Product recommendation is one of the time tested and very successful way to increase your affiliate earnings. This is a method that improves over time. As your customers learn to trust your...
Provided by contentdig.com
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White Papers
Create Testimonials That Sell Your Products Fast
Jan 2009
There are many ways to market a product or a service and providing the potential clients and customers with testimonials is one of the best ways to market. The power of testimonials can never be...
Provided by Streetdirectory
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White Papers
Peppers & Rogers - Sales and Marketing: The New Power Couple
Dec 2008
This session features Martha Rogers of Peppers & Rogers, who speaks about the trends, best practices, and competitive advantages of the customer-centric enterprise.
Provided by Microsoft
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Presentations
Dynamics Collaborative Contact Center Demo
Aug 2009
Optimize communications with Microsoft Dynamics® and the Collaborative Contact Center.
Provided by Microsoft
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White Papers
Microsoft Dynamics CRM - High 5 Sportswear Case Study
May 2008
High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer...
Provided by Microsoft
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Webcasts
Dynamics CRM Online High Five Sportswear Webcast
Aug 2008
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to...
Provided by Microsoft
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Case Studies
TORO National Support Network
Aug 2009
TORO's contact center handles an average of 300 calls per day and it needed a cost-effective solution that would improve its operations. Download this case study to see how they partnered with...
Provided by NEC
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Tools & Templates
IBM DB2 Compression ROI Tool
Aug 2009
To find out how much space a company can save by using the feature, the user can use the Data Storage Analyzer that employs the exact same algorithm as the Deep Compression feature to arrive at a...
Provided by IBM
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White Papers
Accelerating Online Business Insights
Aug 2009
Written by digital marketing expert Jim Sterne, this white paper explains why current web analytics are not enough to generate desired business results and how behavioral analytics can help you...
Provided by Quantivo Corporation
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White Papers
ROI Case Study Google Apps TVR Communications
Sep 2009
An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications replace its existing Microsoft...
Provided by Google
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White Papers
Cloud Computing - What is its Potential Value for Your Company?
Sep 2009
Content provided by Google. Cloud computing may be new, but one thing hasn't changed: management's insistence on justifying IT investments by return on investment and total cost of ownership. You...
Provided by Google
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White Papers
Google Apps 2nd Wind ROI Case Study
Sep 2009
Nucleus Research conducted an ROI study with 2nd Wind Exercise and found that this 300-user specialty retail company achieved an ROI of 837% and a one-month payback. 2nd Wind replaced its existing...
Provided by Google
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Downloads
Self-service Cloud Computing
Sep 2009
Cloud computing provides reliable, flexible and cost-effective access to all data, devices and services in a virtualized network environment. Representing a true paradigm shift in the way we view...
Provided by IBM
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Training
Simplified Cloud Computing
Sep 2009
Cloud computing has emerged as a powerful tool to address the explosive growth of Internet-connected devices by offering highly efficient acquisition and delivery of information technology and...
Provided by IBM
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White Papers
Strategic Mobile Deployments; Adopting a Mobile Enterprise Application Platform
Sep 2009
It wasn't so long ago that mobile devices were cool - objects of envy among those who were tied to their desktops. As cool as they were, as these devices began to appear in the workplace, they...
Provided by Sybase
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White Papers
Email Archiving: a Business-Critical Application
Jul 2009
Today's businesses are especially vulnerable to accidental email loss, compliance demands, and the threat of e-discovery. Yet these same companies often have the fewest resources for combating...
Provided by MessageLabs, now part of Symantec
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Resource Center
Customers Share their experiences with IBM and Cloud Computing
Sep 2009
The IBM cloud computing infrastructure, architecture and information management are designed to help you sustain ongoing cost reduction while improving service levels over the long term.
Provided by IBM
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White Papers
The 11 Secrets of Business Rules Success
Sep 2009
Managing business rules gives you control over high volume operational decisions and delivers unprecedented agility. Based on decades of experience developing decision management applications,...
Provided by FICO
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White Papers
Enhance Customer Loyalty through Higher Responsiveness
Apr 2009
The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Internet as a business channel, and sometimes even the only channel, is becoming...
Provided by Oracle
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Webcasts
Internet Lead Capture: CRM Product Demo
Sep 2009
This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.
Provided by Microsoft
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Webcasts
New Frontiers for CRM Data
Sep 2009
For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM...
Provided by Microsoft
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White Papers
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
Sep 2009
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets...
Provided by Microsoft
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White Papers
Image-Based Installation for Microsoft Windows Server 2008
May 2008
The image-based installation and systems management support in the Microsoft® Windows Server® 2008 OS can offer multiple advantages over conventional native installation on local and remote...
Provided by Dell
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White Papers
Systems Management Buyers Guide For Medium Enterprises
Dec 2008
Medium enterprises continue to struggle in their efforts to find and deploy an effective systems management solution scaled to their needs. KACE has developed this guide to help articulate that...
Provided by KACE
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Whitepapers
The Best of Both Worlds: How to Effectively Leverage Social Media
Sep 2009
Terms like Facebook, Twitter, wikis and blogs are a recent addition to mainstream vocabulary. And now it seems like everyone is fluent in the language of social media - including your prospects...
Provided by Citrix Online
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Whitepapers
How to Market and Sell Services with Webinars
Sep 2009
Let's face it: Marketing budgets are not growing by leaps and bounds. Instead, services marketers are honing their budget-stretching skills. There is, however, one cost-effective strategy that...
Provided by Citrix Online
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Whitepapers
9 Management Practices for Exceptional Webinars
Oct 2009
Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar results....
Provided by Citrix Online
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Whitepapers
Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry
Mar 2009
Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, and efficient, customer-centric operations, all of which require...
Provided by SAP
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White Papers
Local Food Growth: Marketing Strategies For Local Sales And Growth Of Your Food Product And Restaurant
Jan 2009
This paper provides local sampling and marketing techniques to impact sales and growth of your food enterprise and products in your local market. You'll need to try a variety of ways to sample and...
Provided by Google
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White Papers
Five Reasons to Choose SmartDraw over Visio® for Your Organization
Oct 2009
Looking for an alternative to Microsoft Visio®? Give the power to create diagrams, document processes, and build better presentations to all your users—not just those with the patience and...
Provided by SmartDraw.com
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Whitepapers
Applying Remote Support Technology for Maximum Impact
Oct 2009
This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.
Provided by Citrix Online
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White Papers
Collaboration As Marketing
May 2009
The old way of thinking about marketing was to create a product and then figure out how to market it. Hence, marketing as a separate department. In the past few years, however, a dramatic shift...
Provided by American Express
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White Papers
Adobe LiveCycle solutions for intuitive user experiences
Sep 2009
With Adobe® LiveCycle® Enterprise Suite (ES2) software, organizations like yours can easily deploy intuitive user experiences, using flexible guides and RIAs to help increase customer satisfaction...
Provided by Adobe Systems
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White Papers
Selection Criteria for Remote Support Tools
Oct 2009
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the...
Provided by NTRglobal
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Downloads
CDPS Analyst Interview with John Webster of Illuminata
Oct 2009
Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with...
Provided by IBM
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Whitepapers
Web 2.0 @ work: how CIOs can help drive business returns by improving organizational effectiveness
Jan 2009
Without access to historical information, organizations today would be severely limited in their ability to make informed, appropriate decisions regarding even the most basic aspects of their...
Provided by IBM
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Whitepapers
Together, we can work smarter
Jan 2009
By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.
Provided by IBM
