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business process management
(1716 results)-
Webcasts
An Introduction to Microsoft Dynamics CRM Online
Apr 2008
View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and...
Provided by Microsoft
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Whitepapers
How to Communicate More Effectively at Work
Jan 2012
We're constantly being held back by the tools and processes that were supposed to revolutionise our workday. Email inboxes flood. Phone conversations go on long tangents. Meetings cause more...
Provided by Citrix Online
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White Papers
Transforming Finance into a Strategic Resource
Dec 2010
As the economic crisis eases and companies begin pursuing new opportunities, they are looking to finance for advice on investment options and business decisions. By providing insights into...
Provided by Sage Software
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White Papers
Information Quality Management (IQM): Assessing Your IQM Practice
May 2011
Organizations are starting to make the connection between making information available for consumption and leveraging it to be more agile and productive. Data is more than just an outcome of a...
Provided by Trillium Software
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Whitepapers
Oracle SOA vs. IBM SOA - Customer Perspectives on Evaluating Complexity and Business Value
Dec 2011
Implementing a Service-Oriented Architecture (SOA) in your business comes with plenty of benefits. Lower costs, faster computing, and the ability to develop mission-critical applications on a...
Provided by Oracle
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Whitepapers
IDC White Paper- The Evolution of the Datacenter and the Need for a Converged Infrastructure
Jan 2012
This IDC White Paper discusses the move toward a more converged infrastructure in the enterprise datacenter - a move that often leverages virtualization and blade computing to deliver flexible IT...
Provided by IBM
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Whitepapers
How to manage virtual teams
May 2012
Collaborating across the miles is common practice today, as more and more companies allow employees to work remotely. Workers will increasingly be asked to connect with others across geographic...
Provided by Citrix Online
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Whitepapers
Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management
May 2013
To stay ahead in today's rapidly changing business environment, organizations need agile business processes that allow them to adapt quickly to evolving markets, customer needs, policies,...
Provided by Oracle
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Downloads
IBM Lotus Sametime software integration with Microsoft applications.
Aug 2010
Used by over 100 million people worldwide, IBM® Lotus® Sametime® unified communications and collaboration software is a marketplace leader because its depth of capabilities. Read this brochure to...
Provided by IBM
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Whitepapers
Making Enterprises More Agile and Competitive
Jul 2012
Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper...
Provided by Genpact
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Whitepapers
The Road to SAP HANA - A Choice of Paths to Take
May 2013
The SAP HANA platform is transforming data processing. It achieves this impact through a radically new IT architecture that isolates all active workloads from reading and writing to disk, the most...
Provided by SAP
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Downloads
Data Center of the Future: Bitlocker
Nov 2008
Hear about BitLocker™, and important component in WS08 that adds whole disk encryption and secure startup.
Provided by Dell
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White Papers
CA/Microsoft Hyper-V Protection White Paper Adopting Server Virtualization
May 2009
Server virtualization technology helps significantly reduce overall IT capital expense and operational costs. Hyper-V virtualization technology, a feature of the Windows Server 2008 operating...
Provided by CA (Computer Associates)
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Whitepapers
The Journey Along an Information-Led Transformation
Jan 2010
The cost of embedding information technology into every device we interact with is shrinking every single day. Given that reality, what wouldn't you put smart technology into? What service...
Provided by IBM Corp.
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White Papers
More Secure. More Manageable. Intelligent Performance. That's Smart ROI
Jan 2010
PCs powered by a new 2010 Intel® Core™ vPro™ processor help businesses cut costs and increase efficiency, so you can reap a positive ROI for years to come.1 How? The all new 2010 Intel Core vPro...
Provided by Intel
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White Papers
Enabling Device-Independent Mobility with Dynamic Virtual Clients
Jan 2010
Intel IT is investigating a model where users can access their applications and information from any device, anywhere, anytime. To create this device-independent mobility, Intel IT is considering...
Provided by Intel
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White Papers
ZDNet Make the Case: Business Case Template for Enterprise Search
Sep 2005
Enterprise search technologies enable organizations, employees and customers to more efficiently locate information. Where search engines often fail by returning too many results or extraneous...
Provided by ZDNet
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White Papers
Health Care Reform
Apr 2010
National health reform is here. The Patient Protection and Affordable Care Act and the House-passed reconciliation bill will trigger sweeping changes and disruptions — some rather quickly and some...
Provided by Deloitte LLP
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White Papers
Sustainable Operations Management
Mar 2006
Operations management researchers and practitioners face new challenges in integrating issues of sustainability with their traditional areas of interest. During the past 20 years, there has been...
Provided by Production and Operations Management Society
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White Papers
The Correct Shared Services Model Increases Business Process Efficiencies
Mar 2006
To compete in an ever-changing, increasingly aggressive market companies must increase their flexibility and responsiveness by automating processes and streamlining administrative functions....
Provided by KeyMark
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White Papers
When Best Practice Is Just Not Good Enough Why And How You Need To Be Better Than The Best
Jul 2007
One of the management buzz words really getting a lot of air play and column inches these days is "Best Practice." Wherever you look and listen, you will see or hear people writing about or...
Provided by Business Process Trends
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Whitepapers
Data Migration Management: A Methodology - Sustaining Data Integrity for Going Live and Beyond
Mar 2011
As you prepare to embark on an ERP implementation or to upgrade an existing system, you have a lot to juggle and plan. You know the horror stories of "go-lives" going bad but you aren't sure how...
Provided by SAP
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White Papers
Dell and VMware Put Reliable Disaster Recovery within Reach
Jul 2009
Lack of disaster recovery planning can be catastrophic for your small-to-medium-sized business (SMB). Many SMBs find themselves out of business within 24 months of a major disaster. But,...
Provided by VMware
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White Papers
Attack of the PDF Documents: How Adobe's PDF Format has become one of the top carriers of malware
Mar 2011
PDFs have become one of the most common methods for infecting systems with malware. The PDF standard now supports JavaScript, along with tighter connections into user systems from the Adobe Reader...
Provided by Sophos
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White Papers
Tips for Maximizing the Return on Your ERP Investment
May 2011
As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their business. Yet because the recovery...
Provided by Sage Software
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White Papers
Comparing Fax Servers to Hosted Fax Solutions
Jul 2007
Today, faxing continues to be a dominant communications tool. While e-mail may be the 'killer app,' the fact is many industries still rely heavily on faxes to transmit data between two or more...
Provided by MyFax
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Whitepapers
Webcast: Overcoming the Challenges to Value Chain Synchronization: Insights and Success Strategies
Oct 2012
Achieving value chain synchronization is critical for business success, but most organizations are facing huge challenges. There's a gap between where companies need to be and where they actually...
Provided by IBM
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Whitepapers
CMOD - Speeding your business processes: making transactional content readily available
Dec 2012
To grow and accommodate the escalating pace of business, companies must be able to support a growing number of transactions and, therefore, transactional content objects. This doesn't just mean...
Provided by IBM
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Case Studies
Case Study: Exmoor National Park
Mar 2013
When Exmoor National Park, part of the UK national park system, needed to capture and initiate processes in order to streamline the volumes of building and planning applications it received, they...
Provided by Kofax_AU
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Tools & Templates
Systems Optimization Self Assessment
Aug 2011
Improve efficiency and utilization of IT resources. driving out cost and improving service delivery. Take 5 minutes to use this Systems Optimization self assessment.
Provided by IBM
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White Papers
Overcoming Eight Common Power Management Challenges
Sep 2011
Using outdated, standalone software from multiple vendors to monitor and manage uninterruptible power systems (UPSs), power distribution units (PDUs) and other crucial power quality devices can...
Provided by Eaton
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Webcasts
Crash Course in Decision Management
Apr 2012
For this paper, IDC interviewed 30 end users whose products rely on business rules technology. In analyzing these interviews, they identified four key themes regarding the BRMS market and IBM...
Provided by IBM
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Whitepapers
The Importance of an Information Strategy
Dec 2008
Since its inception, IT has focused on reducing costs through process automation and the implementation of applications. However, that is no longer enough to sustain competitive advantage in a...
Provided by IBM
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Case Studies
Case Study: Vision of the Future of Manufacturing and Production
Jul 2012
Frost & Sullivan Analysts discuss Vision of the Future of Manufacturing and Production with best practice case study on how SAP delivers Integrated Enterprise Management.
Provided by SAP
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Downloads
Download Savvion's Free Business Process Modeling Software
Jul 2006
The first step in improving your business processes is to articulate precisely where bottlenecks exist, and the most efficient way to do that is by simulating your existing processes using...
Provided by Savvion
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Whitepapers
Don't make do, do more with IT optimization.
Jul 2009
Small to medium-sized businesses often find themselves forced to do more with fewer resources. IT optimization strategies such as consolidation and virtualization help reduce complexity, free up...
Provided by IBM
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Webcasts
Protect Data and Client Trust: An End-to-End Approach to Protecting Your Web Applications and Your Organization
Sep 2009
Every day, more and more business is conducted online creating new challenges for meeting Web application security and compliance. It's a hacker's dream and your security nightmare. Due to the...
Provided by IBM
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White Papers
Succession Planning: Five Costly Errors to Avoid
Oct 2009
This white paper shows you how to avoid five of the most common --- and costly -- errors when embarking on a succession planning initiative. You'll learn: How a lack of alignment between the...
Provided by SumTotal Systems
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White Papers
Enterprise Document Assessment: The Path From TCO to Business Flexibility
Mar 2007
Most enterprises have already made the transition from focusing on acquisition cost to considering Total Cost of Ownership (TCO) when evaluating a business solution. With the convergence of...
Provided by Ricoh
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Resource Center
TechRepublic Resource Guide: Software as a Service (SaaS) for Small and Midsize Businesses (SMBs)
Oct 2009
Small and midsize businesses (SMBs) face the same challenges as larger companies when it comes to cutting costs and saving money in a difficult economy. Many are now turning to software as a...
Provided by SAP
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Whitepapers
Using Smart processes to power intelligent enterprises
Jul 2012
Building an intelligent enterprise - one that can be an industry leader and a top performer - requires a combination of, smarter processes, better decision making and the right technology. To...
Provided by Genpact
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Whitepapers
Making Enterprises More Agile and Competitive
Jul 2012
Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper...
Provided by Genpact
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Whitepapers
Increasing agility and reducing cost for private and hybrid cloud computing
Jul 2012
Now that the dust has settled from the initial cloud excitement, IT is realizing that its main task remains unchanged: to deliver reliable services in a cost-effective way. What has changed...
Provided by Hewlett-Packard (HP)
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Research
London Games: Planning a business and IT strategy
Jul 2012
As the Games come to London, organisers have also been urging businesses to be ready with contingency plans, from home working to IT infrastructure. This business and IT guide to the London Games...
Provided by ZDNet
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Whitepapers
Post-Migration Best Practices: Exchange Environment Operation
Jul 2012
Best Practices for Microsoft Exchange Post-Migration Operations In this white paper, discover best practices - straight from Industry experts Nelson Ruest and Danielle Ruest - to help you have a...
Provided by Quest Software, now a part of Dell
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Whitepapers
Managing Financial Performance
Jul 2012
Implementing individual enterprise performance management (EPM) applications can bring great benefits to organizations, especially when replacing inefficient processes that relied on tools such as...
Provided by SAP
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Whitepapers
Ensuring EPM Success
Jul 2012
Read how SAP partner Bluefin Solutions uses SAP solutions for enterprise performance management (EPM) to help client business users become more involved in configuring and designing systems they...
Provided by SAP
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Whitepapers
Learn how Coca-Cola Hellenic is transforming IT with our ERP solution
Jul 2012
Ride the wave as Coca-Cola Hellenic transforms its entire IT environment by rolling out powerful and integrated SAP applications to mobilize its business processes and provide a sustainable...
Provided by SAP
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Case Studies
Case Study: Vision of the Future of Manufacturing and Production
Jul 2012
Frost & Sullivan Analysts discuss Vision of the Future of Manufacturing and Production with best practice case study on how SAP delivers Integrated Enterprise Management.
Provided by SAP
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Whitepapers
IDC White Paper: The Evoloution of the Datacenter and the Need for a Converged Infrastructure
Jul 2012
In many enterprise datacenters, virtualization and blade computing have become key technologies deployed by the IT department in an effort to consolidate resources and cut costs while still...
Provided by IBM
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Whitepapers
Get CRM Magazine's 2012 Service Leader Award Report
Jun 2012
See how the Salesforce Service Cloud took home top honors in the categories of Customer Case Management and Web Support in the March 2012 issue of CRM Magazine. Plus, read how Salesforce helped...
Provided by Salesforce.com
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Whitepapers
How to manage virtual teams
May 2012
Collaborating across the miles is common practice today, as more and more companies allow employees to work remotely. Workers will increasingly be asked to connect with others across geographic...
Provided by Citrix Online
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Whitepapers
2012 Endpoint Security Best Practices Survey
May 2012
The Symantec 2012 Endpoint Security Best Practices Survey reveals that organizations employing best practices are enjoying dramatically better outcomes when it comes to endpoint protection, and...
Provided by Symantec
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Whitepapers
The Business Value of Adopting Advanced Support Tools and Utilities
Apr 2012
What are the difficulties associated with supporting advanced technology in complex and heterogeneous IT environments? Learn what IDC suggests enterprises should evaluate when considering support...
Provided by Hewlett-Packard (HP)
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Whitepapers
Seven Keys to Success in Managing Your Business-Critical Cloud
Apr 2012
Need a few tips on how to manage your cloud infrastructure? Here are seven best practices that will keep your business-critical cloud up and running.
Provided by Hewlett-Packard (HP)
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White Papers
Learn why CIOs say single vendor approach reduces operational risk
Feb 2012
A Deloitte survey of enterprise CIOs reveals key differences between using a single-vendor or multivendor approach. See why a focus on initial costs might ignore a long-term impact on operational...
Provided by Cisco Systems, Inc
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Whitepapers
Telco 2015: Five Telling Years, Four Future Scenarios
Apr 2012
Despite the run-up in mobile revenues over the last few years, communications revenue growth is beginning to falter as voice markets in developing countries saturate. Unfortunately, content and...
Provided by IBM
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Whitepapers
Medio's analytics transform mobile data into business action, IBM System x and Intel Xeon processors helps take the guesswork out of CRM - A Case Study
Apr 2012
Based in Seattle, Medio Systems is a leader in the emerging field of predictive analytics, quickly analyzing data streams to give mobile phone carriers and providers actionable insight into their...
Provided by IBM
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Whitepapers
IDC White Paper - The Evoloution of the Datacenter and the Need for a Converged Infrastructure
Apr 2012
As the economy begins to recover from the recession, organizations will begin to reevaluate how they deploy technology. Currently, enterprise datacenters are very heterogeneous environments that...
Provided by IBM
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Webcasts
Crash Course in Decision Management
Apr 2012
For this paper, IDC interviewed 30 end users whose products rely on business rules technology. In analyzing these interviews, they identified four key themes regarding the BRMS market and IBM...
Provided by IBM
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Whitepapers
White paper: Why WebSphere Operational Decision Management? A Case for Business Users of Information Technology
Apr 2012
The next generation in business rule management - IBM WebSphere Operational Decision Management enables a giant leap forward in bridging the gap between business people and IT. Using this...
Provided by IBM
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Whitepapers
What a Project Manager Needs to Know About Business Process Analysis
Mar 2012
Business Process Analysis (BPA) is an important discipline for project managers. They should employ it to improve their own project management processes whether they are general project management...
Provided by Global Knowledge
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Whitepapers
Workforce Alignment: Turn your Organization's Defining Resource into a Competitive Advantage
Mar 2012
Read the whitepaper to gain insight into how you can achieve true alignment within your organization.
Provided by Workday
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White Papers
Vendor Insight BPM Technology: Vendor Capability Comparison, 1H10
Mar 2012
In 2010, although the global economic downtown has still not released its grip on organizations, spending on BPM technology continues to grow significantly, with some vendors experiencing...
Provided by Oracle
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White Papers
Oracle Business Intelligence Enterprise Edition Plus 11G
Mar 2012
Oracle Business Intelligence Enterprise Edition Plus 11g (OBIEE Plus) is a comprehensive business intelligence platform that delivers a full range of capabilities, including interactive...
Provided by Oracle
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Whitepapers
How to Communicate More Effectively at Work
Jan 2012
We're constantly being held back by the tools and processes that were supposed to revolutionise our workday. Email inboxes flood. Phone conversations go on long tangents. Meetings cause more...
Provided by Citrix Online
-
Whitepapers
Medio's analytics transform mobile data into business action. IBM System x and Intel Xeon processors helps take the guesswork out of CRM
Jan 2012
Based in Seattle, Medio Systems is a leader in the emerging field of predictive analytics, quickly analyzing data streams to give mobile phone carriers and providers actionable insight into their...
Provided by IBM
-
Whitepapers
IDC White Paper- The Evolution of the Datacenter and the Need for a Converged Infrastructure
Jan 2012
This IDC White Paper discusses the move toward a more converged infrastructure in the enterprise datacenter - a move that often leverages virtualization and blade computing to deliver flexible IT...
Provided by IBM
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Podcasts
Introducing Oracle SOA Governance 11g
Dec 2011
Service-oriented architecture (SOA) governance is critical for the success of organizations' SOA initiatives. SOA promises to deliver business agility at a lower total cost of ownership. This is...
Provided by Oracle
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Whitepapers
IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis
Dec 2011
This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support mid-range to complex process improvement scenarios using business process management software....
Provided by Oracle
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Whitepapers
Oracle SOA vs. IBM SOA - Customer Perspectives on Evaluating Complexity and Business Value
Dec 2011
Implementing a Service-Oriented Architecture (SOA) in your business comes with plenty of benefits. Lower costs, faster computing, and the ability to develop mission-critical applications on a...
Provided by Oracle
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Whitepapers
Competitive Edge in the Cloud - Is the Sky the Limit
Oct 2011
Companies need to position themselves to compete in the future while managing the present. How can they shape the evolution of their business in the next 10 years? Find out ten tips for evolving a...
Provided by SAP
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White Papers
Mobile Applications for Human Resources: The Future is Here! (IHRIM Article)
Sep 2011
Is your organization using mobile apps for HR yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you know the best business process candidates to run mobile?...
Provided by Oracle
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White Papers
Everything You Need to Know to Go Global with PeopleSoft HCM
Sep 2011
Oracle's PeopleSoft applications are designed to meet the needs of all organizations, whether they operate in one or many countries. Oracle provides secure global human resources management...
Provided by Oracle
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White Papers
Inefficient Continuation Decisions, Entry Costs, And The Cost Of Fluctuations
May 2011
Fluctuations in firms revenues reduce firms survival chances and are costly from a social welfare point of view even when agents are risk neutral if the decision to continue operating a firm is...
Provided by University of Amsterdam
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White Papers
Appendix To "Anticipated Growth And Business Cycles In Matching Models": Simplified Version With Analytical Results
Feb 2009
Using a two-period version of the model, this appendix shows that Pigou cycles are not possible when the Hosios condition holds, that is, when the surplus is divided such that the competitive...
Provided by University of Amsterdam
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White Papers
Do Survey Indicators Let Us See The Business Cycle? A Frequency Decomposition
Mar 2008
This paper uses a frequency domain approach to gain insight into the correlation between survey indicators and year-on-year GDP growth. Using the Baxter-King filter, the authors split up each...
Provided by National Bank of Belgium
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White Papers
Analysis Of Business Demography Using Markov Chains: An Application To Belgian Data
Jul 2009
This paper applies the theory of finite Markov chains to analyze the demographic evolution of Belgian enterprises. While other methodologies concentrate on the entry and exit of firms, the Markov...
Provided by National Bank of Belgium
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White Papers
On The Cyclicality Of R&D: Disaggregated Evidence
Jun 2007
This paper explores the link between short-run cycles and long-run growth by examining the cyclical properties of R&D at the disaggregated industry level. The relationship between R&D and output...
Provided by Federal Reserve Bank of Cleveland
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White Papers
Entry, Exit, And Plant-Level Dynamics Over The Business Cycle
Jan 2008
This paper analyzes the implications of plant-level dynamics over the business cycle. The authors first document the basic patterns of entry and exit of U.S. manufacturing plants, in terms of...
Provided by Federal Reserve Bank of Cleveland
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Whitepapers
Don't make do, do more with IT optimization.
Jul 2009
Small to medium-sized businesses often find themselves forced to do more with fewer resources. IT optimization strategies such as consolidation and virtualization help reduce complexity, free up...
Provided by IBM
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Resource Center
Work in real time, around the world or across the room
Jul 2009
The market moves fast. Is your midsize business ready to move with it? A new breed of collaboration tools makes it possible for employees and partners to work together as efficiently as if they...
Provided by IBM
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Resource Center
A better backup to get you back up, fast
Jul 2009
Hardware failure, viruses and user errors can strike any time. Maintaining regular backups of data is crucial for recovery after such a disaster. But manual processes such as tape backups can be...
Provided by IBM
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White Papers
Going Lean and Green with SaaS for Document Process Automation
Jan 2009
Most companies today recognize the operational efficiencies and benefits to be gained by removing paper from business processes. Still, the cost and complexity of implementing software and...
Provided by Esker
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White Papers
Best Practices for Delivering Virtual Classroom Training
Sep 2008
How can you encourage people to listen, and even better, absorb your presentation? How will you know your audience is engaged? This paper provides suggestions and pitfalls that can increase your...
Provided by Adobe Systems
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White Papers
The Value-Driven Paradigm
Jul 2009
With a recognition that industry has been profoundly altered by major macroeconomic shifts, retailers are ready to invest in solutions that support the wants and needs of the new consumer....
Provided by Oracle
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White Papers
"Managing Risk and Uncertainty": An Executive's Guide to Integrated Business Planning
Feb 2009
A time of unprecedented market volatility and competition calls for a new business strategy. Integrated business planning can help you keep your finger on the market pulse, reduce planning...
Provided by Oracle
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Whitepapers
Cloud Computing for the Enterprise, Part 3: Using WebSphere CloudBurst to Create Private Clouds
Jun 2009
Data center cost is comprised of three main components: hardware, physical costs (such as power and cooling), and administrative management. Among the three, the administrative and management cost...
Provided by IBM
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Whitepapers
Cloud Computing for the Enterprise: Part 2: WebSphere sMash and DB2 Express-C on the Amazon EC2 Public Cloud
May 2009
Among the three cloud types - public, private, and hybrid clouds - the public cloud is probably the most well-known and mature in its offerings. Accessibility and affordability are two of the key...
Provided by IBM
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Webcasts
Fax Services for SAP Applications
Jan 2009
How can you fax documents like POs and invoices directly from SAP —without any hardware or software? View the presentation and learn about a SaaS solution that offers the efficiency of fax as an...
Provided by Esker
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Webcasts
What's New in BMC Remedy Service Desk 7.5
May 2009
The attendee of this webcast will learn how to take the service desk to the next level and provide added value to the business using ITIL best practice processes. This webcast gives a demo of...
Provided by BMC Software
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Whitepapers
Enterprise Web 2.0 application support from IBM
Aug 2009
IBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value of their System z platform to the Web. See how this software can help you...
Provided by IBM
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Whitepapers
Executive Update: IBM WebSphere Portal enhancements
Aug 2009
This update covers recent enhancements to the IBM® WebSphere® Portal including improved performance and extensive Web 2.0 capabilities. See how to lower costs and extract value faster with more...
Provided by IBM
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Whitepapers
Executive Update: IBM System z and Web 2.0 deliver value together
Aug 2009
This update explains how IBM® System z® customers with IBM WebSphere® Portal 6.1 software are better positioned to leverage Web 2.0 technologies. With version 6.1 you can deploy applications...
Provided by IBM
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Webcasts
IBM Webcast: Information as a strategic asset for smarter SOA
Aug 2009
Implementation roadblocks cause some SOA projects to fall short of delivering expected ROI. Join the Webcast and see how IBM® data services, data abstraction and your own information assets can...
Provided by IBM
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Whitepapers
On Demand Teleconference: Managing Large Objects with DB2 for z/OS
Aug 2009
This teleconference explains how the IBM® DB2® Administration Tool and IBM DB2 Utilities Suite for z/OS® can help you manage LOBs efficiently and effectively. We'll cover the types of activities...
Provided by IBM
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Presentations
Welcome to the Microsoft Dynamics CRM Online Video Gallery
Jan 2008
Microsoft Dynamics® CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions within a familiar...
Provided by Microsoft
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White Papers
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Jul 2008
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used NetSuite...
Provided by Microsoft
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White Papers
Why You Should Take a Holistic Approach to ITIL and Service Support
Feb 2009
Many IT organizations are turning to the IT Infrastructure Library (ITIL) for guidance in getting the most value from IT service management processes. Process integration is one of the central...
Provided by BMC Software
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White Papers
Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
Jun 2007
This white paper describes how to use EFS with the Microsoft Dynamics® CRM clients for Outlook Compatibility Update on a computer running Microsoft Dynamics CRM laptop client for Microsoft Office...
Provided by Microsoft
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Webcasts
Microsoft Dynamics CRM - Leicester City Football Club Video Case Study
Jan 2009
Leicester City Football Club is a championship football club, having just received promotion from League 1. One of the big areas of concern for the organization is maintaining its players in top...
Provided by Microsoft
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Webcasts
Microsoft Dynamics CRM - Sports Organizations Video Case Study
Jan 2009
Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are. In this video, a...
Provided by Microsoft
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Case Studies
Business Success - Microsoft Dynamics CRM Online Customer Showcase
Dec 2008
Read the following stories to see how businesses have achieved consistent and measureable improvement in their everyday business processes in marketing, sales and customer service through the...
Provided by Microsoft
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White Papers
Customer Data Quality Platform
Aug 2009
Pitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring,...
Provided by Pitney Bowes
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Webcasts
Take Control of Oracle Backups. Try LiteSpeed Engine for Oracle - for Free
Aug 2009
LiteSpeed Engine for Oracle cuts storage costs, reduces backup/restore times and delivers a solid return-on-investment. You'll see 70 to 90 percent compression - while keeping total control over...
Provided by Quest Software, now a part of Dell
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Webcasts
Protect Data and Client Trust: An End-to-End Approach to Protecting Your Web Applications and Your Organization
Sep 2009
Every day, more and more business is conducted online creating new challenges for meeting Web application security and compliance. It's a hacker's dream and your security nightmare. Due to the...
Provided by IBM
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Whitepapers
UIM Evaluation: IBM Information on Demand
Aug 2009
IBM can claim what is arguably the industry's broadest portfolio of unified information management (UIM) software, serves and industry-specific solutions. IBM is promoting the importance of...
Provided by IBM
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Tools & Templates
IBM DB2 Compression ROI Tool
Aug 2009
To find out how much space a company can save by using the feature, the user can use the Data Storage Analyzer that employs the exact same algorithm as the Deep Compression feature to arrive at a...
Provided by IBM
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Case Studies
Customer Video: Siemens
Aug 2009
Siemens is one of the largest technology companies with six major business divisions. They chose DB2 and SAP for scalability, performance, increased savings, and lower TCO.
Provided by IBM
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Case Studies
Customer Video: SAP IT Chooses DB2
Aug 2009
SAP's main driver for choosing IBM on DB2 was about the simple question: "What do we get for the money?". Find out why SAP Corporate Business Systems chose IBM DB2.
Provided by IBM
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Whitepapers
IBM DB2 9 Optimized for SAP Software
Aug 2009
IBM and SAP® have a unique partnership that was established with the goal of delivering the very best enterprise IT solutions to SAP customers. Both companies are leaders in their field: SAP...
Provided by IBM
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Case Studies
Low Rate Financing: Get competitive rates on virtually every IBM brand
Aug 2009
Improve your cash flow and return on investment with IBM Low Rate Financing—the best way to get the IT solutions your organization needs.
Provided by IBM
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Webcasts
Meeting the Growing Need for Real-Time Data Movement in the Enterprise
Aug 2009
Principal Analyst Noel Yuhanna of Forrester Research discussed the latest demands for data movement and replication within the enterprise. Bill Zhang of Sybase featured the new release of...
Provided by Sybase
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White Papers
The Case for Software-as-a-Service Analytics
Aug 2009
Software-as-a-Service (SaaS) has many advantages over traditional "on-premise" enterprise software, causing companies increasingly to consider SaaS solutions. Compared to most Business...
Provided by Quantivo Corporation
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White Papers
Patching of Oracle Databases in SAP Environments Using Oracle Enterprise Manager
Apr 2009
Deployment procedures provide flexibility to incorporate the changes rising out of environmental conditions and technical requirements in one's environment. This unique ability provides the user...
Provided by Oracle
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Downloads
Podcast: Staying competitive and Showing ROI
Aug 2009
According to recent research conducted by IBM® ISS X-Force®, more than half of all disclosed vulnerabilities in 2008 were Web application flaws. Learn how IBM Web application security solutions...
Provided by IBM
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Tools & Templates
IDC ROI Calculator for IBM Tivoli Netcool
Aug 2009
This ROI calculator from IDC will help you quickly and easily understand the average annual benefit that you may be able to achieve using IBM® Tivoli® Netcool®. The tool and underlying...
Provided by IBM
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Whitepapers
BI for Business Users: How IT Can Make Business Intelligence Easy for Everyone
Apr 2009
BI isn't just for "Power Users" anymore. The latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and...
Provided by IBM
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White Papers
Enabling Agile and Intelligent Businesses
Jun 2009
Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid...
Provided by Oracle
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White Papers
The Myth of One Version of the Truth
Dec 2008
Most organizations have many different definitions of the business rules they work with on a daily basis. The real question: How does an organization decide which definitions are valid and which...
Provided by Oracle
