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Mission Statement
TechRepublic's ITPapers is the Web's largest library of free technical IT white papers, webcasts, and case studies. Covering IT categories including Data Management, IT Management, Networking, Communications, Enterprise Applications, Storage, Security and much more, TechRepublic's White Paper Directory is the best source for technical white papers and IT information.
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White Papers
Expanding Overseas: What You Need To Know
Feb 2009
Creating a presence in overseas markets is an exciting and potentially lucrative venture for many US technology organizations. It can also be a difficult one for companies new to international...
Provided by High Street Partners
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White Papers
Using SAP To Improve Revenue And Profitability
Aug 2009
To successfully move IT and SAP in the direction of revenue and profitability growth it is important to understand where technology fits into the puzzle -, technology is not magic. When SAP is...
Provided by R3Now.com
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White Papers
Hellenic Bank Ventures Into Russia
Aug 2009
The Moscow-based subsidiary of Cypriot financial group, Hellenic Bank, has become its first foreign entity to be launched as a fully-fledged bank, not just a representative office or a branch...
Provided by IBS Publishing
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White Papers
Is Business Intelligence Outsourcing Beneficial For The Companies?
May 2009
Business Intelligence refers to the collection of the information or the information which has been collected already. It can be skills, knowledge, technology, process, applications and practices...
Provided by Article Alley
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White Papers
Axiom:1 - Process Improvement And The Balanced Score Card
Oct 2009
Process improvement efforts are often complemented with a Balance Score Card (BSC). A BSC provides senior management and executives with a comprehensive set of Key Result Indicators (KRI) to...
Provided by Axiom:1
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White Papers
Technical Due Diligence To Manage Risk Prior To Acquisition In Malaysia
Jan 2009
SGS enabled a reputable automotive dealer in the Middle East to make well-founded decisions prior to the acquisition of a Malaysian automotive brake pad manufacturing company by providing...
Provided by SGS
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White Papers
How Well Do Your Employees Know Your Mission Statement?
Jan 2009
If your organizations has spent the time and resources to carefully craft a mission statement (highly recommended), chances are that the majority of your team members wouldn't be able to recall...
Provided by Rainmaker Group
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White Papers
Five Common Reasons That CEOs And Executives Fail To Share Their Vision With Others
Jan 2009
Setting and communicating a leadership vision statement is a critically important and deeply strategic activity that many leaders and executives do not do an adequate job of. While it may seem...
Provided by Rainmaker Group
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White Papers
Go Global, But Not Alone
Aug 2008
The current downturn in the U.S. has made global ventures increasingly attractive - and worth the learning curve. The good news is that the learning curve can be accelerated. This paper recounts...
Provided by American Express
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White Papers
(Re)Think Big: How To Redefine Your Organization's Mission
Oct 2009
People start businesses for lots of reasons, but as the business evolves so, too, may your goals. Are you simply trying to create an incredible product, or are you hoping to effect a larger...
Provided by American Express
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White Papers
Acknowledge, Then Play With Short-Term Rewards
Aug 2009
Great companies are started by people who gave up their day jobs and made a tremendous sacrifice. The most admired organizations and societies are built over time through the endurance and...
Provided by American Express
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White Papers
Protected: 10 Business Plan Dos And Don'ts For The Rest Of Us
Jul 2009
Why is it that people, even some experts, keep linking business planning to that very special case in which a business plan is part of a loan application or an investment pitch? Doesn't that...
Provided by American Express
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White Papers
Seven Secrets For Effectively Managing A Support Organization
Oct 2009
Would you rather buy a product from a company with a reputation for having a great Support organization or a great Sales organization? Join the crowd if you answered Support; survey after survey...
Provided by EnterpriseWizard
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White Papers
How To Deal With Online Smear Campaigns From Your Competitors
Jun 2009
Increasingly, in this era of online communities and networks, consumers turn to the Internet for recommendations about products and services. For small businesses this means being online is a...
Provided by American Express
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White Papers
To Lay Off Or Not To Lay Off
Mar 2009
To lay off or not to lay off. That isn't the question. Neither is the solution to cut back on staff hours, eliminate employees' sick days, or slash your budget just because other small business...
Provided by American Express
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White Papers
Business Plans: "Plan As You Go" Vs "Traditional"
Jun 2008
The process of business planning is crucial, because it causes you to think creatively about your business yet stay on track. Your plan document needs to be flexible enough to incorporate changes...
Provided by American Express
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White Papers
How To Turn RSS Into A Powerful Business Intelligence Tool
May 2009
RSS, which stands for Really Simple Syndication, has long-suffered from a perception of not actually being all that simple for end-users. The technology, which has been adopted by virtually every...
Provided by American Express
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White Papers
On Your Mark, Get Set, Go Global
Dec 2008
Produce the highest quality product or service at the lowest cost and sell that product in every market on the face of the earth. If you do this, you will successfully globalize your company. The...
Provided by American Express
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White Papers
Free: Is It Time To Have Another Look At Free Products?
Jan 2009
If you plan on growing a business that will last, building your business on free technology is something you should think carefully about, before doing. While free software is great for some...
Provided by American Express
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White Papers
What Are Your Clients Costing You?
Feb 2009
All business owners could benefit by much better tracking and measuring of the numbers. Knowing things like how many leads you generate, how many leads you convert, and the average dollar amount...
Provided by American Express
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White Papers
Going Global: Blind Ambitions?
May 2009
Unless you have the good fortune of being at Google or Facebook, most venture capitalists would venture to say you're out of your mind to take your small business global in this economy. Beyond...
Provided by American Express
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White Papers
6 Tips For Running Your Business Lessons From 2 Failed Restaurateurs
May 2009
Why do restaurants often struggle to succeed? Why are they the first businesses to fold, and often in the shortest amount of time? The answer to these questions goes beyond the adage of "Location,...
Provided by American Express
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White Papers
An Inside Track To A Big Sale
Jul 2009
Find someone who can materially benefit from owning your company. Sounds obvious, right? It's surprising how many people think that just because someone has money that they are automatically a...
Provided by American Express
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White Papers
8 Ways To Minimize Costs And Maximize ROI On Employee Travel
Jul 2009
Whether you have a sales force of two that only does the occasional overnight, or you maintain an army of road warriors and have your own travel coordination department, these 8 tips given in this...
Provided by American Express
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White Papers
Crisis Management: Folding Or Plotting
Jul 2009
Sink or swim. Stick it out or fold up the tent. If only keeping your clients and customers talking about you was as easy as the silly (yet effective) Snickers Snacklish campaign. There are two...
Provided by American Express
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White Papers
How To Fire A Customer
Jul 2009
If you've done customer profitability analysis, you've probably identified who are your best customers - as well as who are your worst. Those customers who place only small or infrequent orders,...
Provided by American Express
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White Papers
Time To Upgrade For The Upturn?
Jul 2009
With the economic crisis starting to show signs of coming to an end, firms have to think about preparing to handle the good times after two years of trying to run lean and mean. Trying to predict...
Provided by American Express
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White Papers
Core Competencies And Saving Money
Jul 2009
What's the core competency of your business? What do you do that sets you apart from your competitors? Perhaps it's customer service. Maybe it's an excellent product. It might be your personal...
Provided by American Express
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White Papers
How To Set Priorities
Aug 2009
A small company simply doesn't have the resources to compete with bigger, richer companies if it's trying to be all things to all people. While trying to do one thing extremely well, however, you...
Provided by American Express
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White Papers
Harnessing The New Age Of Customer Frugality
Sep 2009
Many businesses have been bitten by this so-called "Paradox of thrift." frugality might be a great idea for the individual, but for the businesses that rely on the spending of that customer, it...
Provided by American Express
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White Papers
Trends: Skill Seekers
Sep 2009
As consumers seek more from their purchase experiences, it's worth investigating how to expand your offering with classes and expert knowledge. Acquiring new skills that contribute to personal...
Provided by American Express
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White Papers
Are You A "Conscious Capitalist"?
Jul 2009
How can highlighting your company's sense of meaning and purpose increase sales? The consumer market is increasingly driven by the demand for meaning and purpose in product sales - witness the...
Provided by American Express
-
White Papers
Playing To The Recession's Strengths
Jun 2009
You don't live in a world where the economy is booming and consumers are spending freely. It's not "Try to play to the recession" vs. "Try to maintain business as usual". The only alternative to...
Provided by American Express
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White Papers
Mantras For Dummies
Aug 2008
A mantra is three or four words that explain why your product, service, or company should exist. A mission statement is a fifty-word tome that no one can remember or believe that's supposed to...
Provided by American Express
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White Papers
Do Perfect Franchises Exist?
Jul 2009
Is the franchise you are thinking of buying perfect for you? Will it meet your criteria? Have you defined your criteria? Your criteria should include things like investment comfort level, hours...
Provided by American Express
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Case Studies
HanseNet's Quadruple Play Service Puts It On Track For High Performance
Jun 2009
HanseNet, a telecommunications company that previously operated only in Hamburg, Germany, was acquired by Telecom Italia in 2003. When HanseNet had to quickly merge two disparate systems to enter...
Provided by Accenture
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Case Studies
Helping A Wireless Company Achieve High Performance By Executing A Bold China Business Strategy
Apr 2009
The client is a wireless player in the consumer technology industry. A Chinese wireless company, a major player in the consumer technology industry, turned to Accenture when it needed a new...
Provided by Accenture
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Case Studies
Helping Canadian Satellite Radio blast Off On Its Path To High Performance
Jun 2007
Canadian Satellite Radio Holdings Inc. operates as XM Canada through its subsidiary, Canadian Satellite Radio Inc. (CSR). XM Canada, a premium digital audio entertainment and information company...
Provided by Accenture
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Case Studies
BT eXperience - Creating New Capabilities For A New World of Business
Nov 2007
With 108,000 employees and annual sales of more than £18 billion, BT Group plc (BT) is one of the world's leading providers of telecommunications services. For BT Retail, Accenture developed a...
Provided by Accenture
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Case Studies
Accenture Helps UB Group Spirits And Shaw Wallace Integrate For Success
Nov 2008
Accenture helped two rival spirit producers merge into what has become one of the dominant forces in India and the world, United Spirits. With Accenture's help, the new giant has created a new,...
Provided by Accenture
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Webcasts
Capgemini & Oracle: Building A BI Partnership
Jan 2011
In this webcast, Capgemini and Oracle discuss the strong partnership they have formed within the Business Intelligence marketplace. Capgemini's strategy of integrating BI and Enterprise...
Provided by Capgemini
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Webcasts
The Perfect Storm In MedTech
May 2010
In this webcast, the presenter speaks briefly about the experience working in medicine and technology. The presenter also discusses at length the numerous political, financial, and regulatory...
Provided by Stanford University
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Webcasts
The Diplomacy Of Technology
May 2010
In this webcast, the presenter discusses in detail innovation policy and how it can change national diplomacy. In addition, Ross offers advice to global innovators, stressing quality time...
Provided by Stanford University
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White Papers
Do Implicit Barriers Matter For Investability And Globalization?
Jun 2009
Removal of explicit barriers may not result in global pricing of investable securities if implicit barriers are important. The authors use the conditional version of the Errunza and Losq (1985)...
Provided by University of Amsterdam
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White Papers
Globalization And Strategic Research Investments
Dec 2010
The authors develop a general equilibrium model of international trade with heterogeneous firms, where countries can invest into basic research to improve their technological potential. These...
Provided by Institute for the Study of Labor
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White Papers
Cultural Boundary Spanning In Global Project Networks
Oct 2009
Projects are increasingly global in scope and outsourcing on projects increasingly common. Along with globalizing trends in projects, the workforce is also globalizing. It is common for engineers...
Provided by Columbia University
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White Papers
A Regional Solution To The Strategy And Structure Of Multinationals
Aug 2008
The transnational solution developed by Bartlett and Ghoshal is shown to be suitable for only a few special cases of MultiNational Enterprise (MNE) strategy and structure. As MNEs have most of...
Provided by Elsevier
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Case Studies
Direct Energy Increase Competitive Advantage With ClickSoftware
Nov 2010
Direct Energy Essential Home Services provides repairs, maintenance, heating and cooling HVAC installation, and energy-related home improvements to 1.3 million customers that are sub-divided into...
Provided by ClickSoftware
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White Papers
An Integrated Global Strategy For Cell Lysis, Fractionation, Enrichment And Mass Spectrometric Analysis Of Phosphorylated Peptides
Jan 2010
Reversible protein phosphorylation on serine, threonine, and tyrosine residues is believed to be among the most widespread post-translational modifications of proteins and has been shown to...
Provided by Royal Society of Chemistry
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Case Studies
Strategy Realized: Getting Domino Foods? House In Order
Jun 2007
Before embarking on an enterprise-wide procurement transformation, Domino Foods and Florida Crystals Corporation (FCC), which had acquired an interest in Domino, needed to rethink the systems and...
Provided by Capgemini
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White Papers
Notre Dame Forum Signature Event To Feature Friedman, Mitchell
Oct 2010
Pulitzer-Prize-winning New York Times columnist Thomas Friedman will headline the signature event of the 2010-11 Notre Dame Forum on Nov. 3 (Wednesday) at the University of Notre Dame. Friedman's...
Provided by University of Notre Dame
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Case Studies
DHL's Intelligent Data Warehouse Allows Effective Follow-up
Jun 2007
DHL leads the world in developing innovative, tailored solutions in international express shipping and logistics delivery. Although making extensive use of IT in operations, DHL did not have a...
Provided by Capgemini
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Case Studies
Strategic Rescue For Portuguese Acting School
Jul 2011
The Escola de Actores, or Act, is a non-profit acting school located in Lisbon, Portugal. It offers the Acting Professional Training Course for aspiring actors aiming to start a career in...
Provided by Capgemini
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Case Studies
MCC CISDI Engineering Co., Ltd. Enhances Management Systems In China
May 2011
CISDI Engineering Co., Ltd. is a large, state-owned engineering company and subsidiary of China Metallurgical Group Corporation (MCC). In targeting business development and growth, CISDI...
Provided by Capgemini
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Webcasts
The View From The Climate Crossroads
Oct 2009
The first challenge of global warming has been getting the masses to accept the reality and the threat it poses. That was difficult enough, but seems to have been achieved. However, the second,...
Provided by GreenBiz Group
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White Papers
Globalization Of R&D By US-Based Multinational Enterprises
Jul 2009
This paper examines patterns and determinants of overseas R&D investment by US-based manufacturing MNEs using a new panel dataset over the period 1990-2004. The analysis reveals that R&D intensity...
Provided by Australian National University
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White Papers
Globalisation And Labour Markets In Boom And Crisis: The Case Of Vietnam
Nov 2009
This paper examines the impact of the global financial crisis on the Vietnam labour market against the backdrop of economic performance and labour dynamics before the crisis. The impact on labour...
Provided by Australian National University
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Webcasts
Greener By Design: The Digital Design Revolution
Jan 2011
Software, hardware and computing power - the modern-day cogs of our economy have transformed most sectors, and that includes design. Increasingly, the leaders in information technology are...
Provided by GreenBiz Group
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Webcasts
Can IT Solve World's Problems?: Chicago
Mar 2010
The information technology sector is responsible for 2% of the world's greenhouse gas emissions, but its impact on the other 98% is growing rapidly. Hardware, software, and service providers are...
Provided by GreenBiz Group
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Webcasts
Taking An Integrated Approach To Sustainability
Aug 2010
According to a recent Economist report, "Companies understand the need to move sustainability reporting beyond a simple statement in their annual reports to a more detailed assessment of their...
Provided by GreenBiz Group
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White Papers
European Multinationals: A Globalization Scorecard
Mar 2008
Global markets require global approaches by firms. With increasing competition both at home and abroad, a global strategy for sales, production and sourcing is increasingly seen as the key to...
Provided by Chatham House
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White Papers
Innovation And Technology Transfer: Framework For A Global Climate Deal
Nov 2008
Faster and broader innovation of new technology is critical for achieving low carbon and climate resilient development. Stabilising global temperature increases below 2°C will require global...
Provided by Chatham House
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Webcasts
Reinventing Everything: Developing Your Company's Green Strategy
Feb 2009
In this webcast, the presenters explored the question of "How do companies operate in a world in which energy water materials toxicity carbon intensity become barriers to growth?"
Provided by GreenBiz Group
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White Papers
Rethinking Global Health
Mar 2009
This paper draws together the main themes and ideas which were raised during the course of the conference on 'Rethinking Global Health' which Chatham House hosted on 10 - 11 March 2009. As such,...
Provided by Chatham House
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Webcasts
Putting IT To Work On The Other 98 Percent
Feb 2010
The information technology sector is responsible for 2% of the world's greenhouse gas emissions, but its impact on the other 98% is growing rapidly. Hardware, software, and service providers are...
Provided by GreenBiz Group
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White Papers
Chinese Politics In The Global Financial Crisis
Jul 2009
There has been much discussion on the political implications of the global financial crisis in many parts of the world. What about China? China has politics too, not of the electoral kind, but in...
Provided by Chatham House
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White Papers
Towards A Post-Crisis Global Economy: G20 Need Last Push To Support Real Recovery
Sep 2009
The latest data point to a modest pick up in economic conditions albeit activity levels are still dangerously weak versus pre-crisis peaks. Following confirmation of a bounce back in growth for...
Provided by Chatham House
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White Papers
Risk Mitigation Takes On A More Significant Role As Globalization Amplifies The Impact Of World Cycles
Oct 2009
The financial crisis and global recession have provided many lessons in terms of risk mitigation strategies as well as highlighting the need to improve assessment of systemic risk and macro...
Provided by Chatham House
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White Papers
Global Entrepreneurship Monitor 2008 The Netherlands
Jun 2009
In this paper, the authors focus specifically on entrepreneurial attitudes, activity and aspirations in the Netherlands. Hereby, they follow the entrepreneurial engagement ladder, consisting of...
Provided by EIM Business & Policy Research
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White Papers
Dismantling The Global Accrual Anomaly
Jun 2007
International evidence on the accrual anomaly is sparse and conflicting. Testing for accrual mispricing in 28 equity markets, the authors provide statistical evidence for anomalous returns in some...
Provided by NCCR FINRISK
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White Papers
Environmental Policy And International Competitiveness In A Globalizing World: Challenges For Low-Income Countries In The UNECE Region
Nov 2007
A major policy goal of low-income countries is to promote the creation of competitive economic capacities in order to achieve sustained growth and raise the material well being of the population....
Provided by United Nations
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White Papers
Greenhouse-gas Emission Controls And International Carbon Leakage Through Trade Liberalization
Nov 2008
This paper studies GreenHouse-Gas (GHG) emission controls in the presence of carbon leakage through international firm relocation. The Kyoto Protocol requires developed countries to reduce GHG...
Provided by Hitotsubashi University
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White Papers
Globalization, Brain Drain And Development
Feb 2011
This paper reviews four decades of economics research on the brain drain, with a focus on recent contributions and on development issues. The authors first assess the magnitude, intensity and...
Provided by University College London
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White Papers
Building On The Inheritance: The UK's Role In Global Poverty Reduction
Aug 2010
International development is an area in which the UK punches well above its weight. The Department For International Development (DFID) enjoys a reputation as a progressive, innovative and...
Provided by Chatham House
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White Papers
What Is Next For The G20? Investing In Health And Development
Sep 2010
In a context where the G8 group of countries is struggling to maintain momentum and the nascent G20 - thus far focused on global economic problems - is grappling with defining its mandate, this...
Provided by Chatham House
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White Papers
Hong Kong In The Global Economy: How The Special Administrative Region Rises To The Challenges Posed By China
Oct 2010
This paper looks at the role that Hong Kong continues to play in the regional and global economy, and how it is working to integrate more deeply with Mainland China while maintaining its own...
Provided by Chatham House
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White Papers
Investment Across The Taiwan Strait: How Taiwan's Relationship With China Affects Its Position In The Global Economy
Nov 2010
The signing of the Economic Cooperation Framework Agreement (ECFA) between Taiwan and the People's Republic of China (PRC) on 29 June 2010 was achieved after a major debate in Taiwan, with over...
Provided by Chatham House
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White Papers
Coping With Globalized Finance: Recent Challenges And Long-Term Perspectives
Dec 2007
Globalization, the modern process of integration of world markets, has delivered uneven outcomes both across and inside economies. It has been a source of convergence for some and of divergence...
Provided by United Nations
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White Papers
Global And Regional Approaches To Trade And Finance
Dec 2007
A coherent treatment of the interdependence between trade, macroeconomic and financial issues was an important element in the debate leading to the post-War international economic system. The...
Provided by United Nations
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White Papers
The Global Economic Crisis: Systemic Failures And Multilateral Remedies
Mar 2009
The global deleveraging that first hit the world economy in mid-2007 and that accelerated in autumn 2008 could not have been possible without the rare coincidence of a number of market failures...
Provided by United Nations
-
White Papers
Five Common Reasons That CEOs And Executives Fail To Share Their Vision With Others
Jan 2009
Setting and communicating a leadership vision statement is a critically important and deeply strategic activity that many leaders and executives do not do an adequate job of. While it may seem...
Provided by Rainmaker Group
-
White Papers
Go Global, But Not Alone
Aug 2008
The current downturn in the U.S. has made global ventures increasingly attractive - and worth the learning curve. The good news is that the learning curve can be accelerated. This paper recounts...
Provided by American Express
-
White Papers
(Re)Think Big: How To Redefine Your Organization's Mission
Oct 2009
People start businesses for lots of reasons, but as the business evolves so, too, may your goals. Are you simply trying to create an incredible product, or are you hoping to effect a larger...
Provided by American Express
-
White Papers
Acknowledge, Then Play With Short-Term Rewards
Aug 2009
Great companies are started by people who gave up their day jobs and made a tremendous sacrifice. The most admired organizations and societies are built over time through the endurance and...
Provided by American Express
-
White Papers
Protected: 10 Business Plan Dos And Don'ts For The Rest Of Us
Jul 2009
Why is it that people, even some experts, keep linking business planning to that very special case in which a business plan is part of a loan application or an investment pitch? Doesn't that...
Provided by American Express
-
White Papers
Seven Secrets For Effectively Managing A Support Organization
Oct 2009
Would you rather buy a product from a company with a reputation for having a great Support organization or a great Sales organization? Join the crowd if you answered Support; survey after survey...
Provided by EnterpriseWizard
-
White Papers
How To Deal With Online Smear Campaigns From Your Competitors
Jun 2009
Increasingly, in this era of online communities and networks, consumers turn to the Internet for recommendations about products and services. For small businesses this means being online is a...
Provided by American Express
-
White Papers
To Lay Off Or Not To Lay Off
Mar 2009
To lay off or not to lay off. That isn't the question. Neither is the solution to cut back on staff hours, eliminate employees' sick days, or slash your budget just because other small business...
Provided by American Express
-
White Papers
Business Plans: "Plan As You Go" Vs "Traditional"
Jun 2008
The process of business planning is crucial, because it causes you to think creatively about your business yet stay on track. Your plan document needs to be flexible enough to incorporate changes...
Provided by American Express
-
White Papers
How To Turn RSS Into A Powerful Business Intelligence Tool
May 2009
RSS, which stands for Really Simple Syndication, has long-suffered from a perception of not actually being all that simple for end-users. The technology, which has been adopted by virtually every...
Provided by American Express
-
White Papers
On Your Mark, Get Set, Go Global
Dec 2008
Produce the highest quality product or service at the lowest cost and sell that product in every market on the face of the earth. If you do this, you will successfully globalize your company. The...
Provided by American Express
-
White Papers
Free: Is It Time To Have Another Look At Free Products?
Jan 2009
If you plan on growing a business that will last, building your business on free technology is something you should think carefully about, before doing. While free software is great for some...
Provided by American Express
-
White Papers
What Are Your Clients Costing You?
Feb 2009
All business owners could benefit by much better tracking and measuring of the numbers. Knowing things like how many leads you generate, how many leads you convert, and the average dollar amount...
Provided by American Express
-
White Papers
Going Global: Blind Ambitions?
May 2009
Unless you have the good fortune of being at Google or Facebook, most venture capitalists would venture to say you're out of your mind to take your small business global in this economy. Beyond...
Provided by American Express
-
White Papers
6 Tips For Running Your Business Lessons From 2 Failed Restaurateurs
May 2009
Why do restaurants often struggle to succeed? Why are they the first businesses to fold, and often in the shortest amount of time? The answer to these questions goes beyond the adage of "Location,...
Provided by American Express
-
White Papers
An Inside Track To A Big Sale
Jul 2009
Find someone who can materially benefit from owning your company. Sounds obvious, right? It's surprising how many people think that just because someone has money that they are automatically a...
Provided by American Express
-
White Papers
8 Ways To Minimize Costs And Maximize ROI On Employee Travel
Jul 2009
Whether you have a sales force of two that only does the occasional overnight, or you maintain an army of road warriors and have your own travel coordination department, these 8 tips given in this...
Provided by American Express
-
White Papers
Crisis Management: Folding Or Plotting
Jul 2009
Sink or swim. Stick it out or fold up the tent. If only keeping your clients and customers talking about you was as easy as the silly (yet effective) Snickers Snacklish campaign. There are two...
Provided by American Express
-
White Papers
How To Fire A Customer
Jul 2009
If you've done customer profitability analysis, you've probably identified who are your best customers - as well as who are your worst. Those customers who place only small or infrequent orders,...
Provided by American Express
-
White Papers
Time To Upgrade For The Upturn?
Jul 2009
With the economic crisis starting to show signs of coming to an end, firms have to think about preparing to handle the good times after two years of trying to run lean and mean. Trying to predict...
Provided by American Express
-
White Papers
Core Competencies And Saving Money
Jul 2009
What's the core competency of your business? What do you do that sets you apart from your competitors? Perhaps it's customer service. Maybe it's an excellent product. It might be your personal...
Provided by American Express
-
White Papers
How To Set Priorities
Aug 2009
A small company simply doesn't have the resources to compete with bigger, richer companies if it's trying to be all things to all people. While trying to do one thing extremely well, however, you...
Provided by American Express
-
White Papers
Harnessing The New Age Of Customer Frugality
Sep 2009
Many businesses have been bitten by this so-called "Paradox of thrift." frugality might be a great idea for the individual, but for the businesses that rely on the spending of that customer, it...
Provided by American Express
-
White Papers
Trends: Skill Seekers
Sep 2009
As consumers seek more from their purchase experiences, it's worth investigating how to expand your offering with classes and expert knowledge. Acquiring new skills that contribute to personal...
Provided by American Express
-
White Papers
Are You A "Conscious Capitalist"?
Jul 2009
How can highlighting your company's sense of meaning and purpose increase sales? The consumer market is increasingly driven by the demand for meaning and purpose in product sales - witness the...
Provided by American Express
-
White Papers
Playing To The Recession's Strengths
Jun 2009
You don't live in a world where the economy is booming and consumers are spending freely. It's not "Try to play to the recession" vs. "Try to maintain business as usual". The only alternative to...
Provided by American Express
-
White Papers
Mantras For Dummies
Aug 2008
A mantra is three or four words that explain why your product, service, or company should exist. A mission statement is a fifty-word tome that no one can remember or believe that's supposed to...
Provided by American Express
-
White Papers
Do Perfect Franchises Exist?
Jul 2009
Is the franchise you are thinking of buying perfect for you? Will it meet your criteria? Have you defined your criteria? Your criteria should include things like investment comfort level, hours...
Provided by American Express
-
Case Studies
HanseNet's Quadruple Play Service Puts It On Track For High Performance
Jun 2009
HanseNet, a telecommunications company that previously operated only in Hamburg, Germany, was acquired by Telecom Italia in 2003. When HanseNet had to quickly merge two disparate systems to enter...
Provided by Accenture
-
Case Studies
Helping A Wireless Company Achieve High Performance By Executing A Bold China Business Strategy
Apr 2009
The client is a wireless player in the consumer technology industry. A Chinese wireless company, a major player in the consumer technology industry, turned to Accenture when it needed a new...
Provided by Accenture
-
Case Studies
Helping Canadian Satellite Radio blast Off On Its Path To High Performance
Jun 2007
Canadian Satellite Radio Holdings Inc. operates as XM Canada through its subsidiary, Canadian Satellite Radio Inc. (CSR). XM Canada, a premium digital audio entertainment and information company...
Provided by Accenture
-
Case Studies
BT eXperience - Creating New Capabilities For A New World of Business
Nov 2007
With 108,000 employees and annual sales of more than £18 billion, BT Group plc (BT) is one of the world's leading providers of telecommunications services. For BT Retail, Accenture developed a...
Provided by Accenture
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Case Studies
Accenture Helps UB Group Spirits And Shaw Wallace Integrate For Success
Nov 2008
Accenture helped two rival spirit producers merge into what has become one of the dominant forces in India and the world, United Spirits. With Accenture's help, the new giant has created a new,...
Provided by Accenture
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Case Studies
Helping Unilever Transform The IT Workforce To Achieve High Performance
Feb 2008
Unilever signed an Information Technology (IT) application development outsourcing deal with Accenture, in which Accenture assumed responsibility for applications development, implementation and...
Provided by Accenture
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Case Studies
Procter & Gamble: Trade Promotion Management
Nov 2008
Against ever growing competition in the consumer goods industry, P&G saw an opportunity to streamline its trade promotion management capabilities. The primary challenge was the lack of a...
Provided by Accenture
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Case Studies
Transforming Sales Skills And Behavior For Growth
Mar 2009
With a portfolio that spans printing, personal computing, software, services and information technology infrastructure, Hewlett-Packard Co. (HP) is among the world's largest IT companies. With...
Provided by Accenture
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Case Studies
Employees Provident Fund: Business Transformation
Jun 2008
Employees Provident Fund is one of Malaysia's largest and oldest government agencies. It assists employees from both and private non-pensionable public sectors by managing a portion of their...
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White Papers
Enabling High Performance By Connecting Accenture's People To The Resources
Nov 2008
The enterprise search functionality within Accenture's intranet connects employees with each other and with critical information used in selling or delivering work to clients. Accenture has long...
Provided by Accenture
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Case Studies
Web Publishing Platform: Realizing High Performance By Empowering Accenture Website Users
Jul 2009
When the internal web publishing platform debuted, it represented a state-of-the-art, enterprise solution for hosting online content with self-publishing capabilities. Accenture needed a more...
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White Papers
ITIL Service Delivery
May 2007
A growing European pharmaceutical company realized its IT service delivery was unable to support rapid expansion. Accenture conducted a nine-week assessment, which resulted in an IT consolidation...
Provided by Accenture
