Telecom Company Calls on Integrated Collaboration Solution to Optimize Productivity

Irish telecommunications company eircom has recently moved to its new corporate headquarters in Dublin. The prospect of a state-of-the-art, modern work environment encouraged management to think about helping information workers move away from the manual, paper-based processes and face-to-face meetings that lingered from eircom's history as a state-run company. eircom partnered with Microsoft to design its 'New World of Work Program,' a philosophy that focuses IT strategy on the information worker as the underpinnings of a new corporate culture. eircom then began implementing a suite of Microsoft technologies chosen to optimize business productivity through improved communication and collaboration. The results of an early pilot project show tangible productivity improvements and time savings adding up to a potential value of many millions of euros.