TelstraClear Strengthens Quality of Triple-Play, Next-Generation Offerings With Real-Time Service Management
Source: IBM
TelstraClear Limited wanted to gain end-to-end visibility of infrastructure to strengthen service quality and facilitate new product rollouts. TelstraClear Limited deployed a service management solution that helps staff measure key performance indicators and easily evaluate the potential impact of infrastructure problems. As a result it reduced operational expenses; enabled rollout of new services months earlier than previously possible; cut mean time to repair; improved overall performance against key performance indicators and SLAs.
| Format: | HTML | Size: | 0.00 |
| Date: | Jul 2009 |
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