The Art Of Setting Financial Objectives
Setting financial targets for a human capital intensive business is a tricky exercise. Especially when the business is based on complex, technology centered services that require unique skill sets. To help offset this challenge, management teams should answer two questions: What are the variables that impact our ability to scale our professional service business?; Does historical data show any natural limitations to scaling this type of business? By gathering information that helps answer these questions, a management team can begin applying more discipline to the art of setting financial expectations.