The CEO Must Steer The Corporate Culture, Says Steve Ballmer

Microsoft CEO Steve Ballmer usually sleeps very well at night. Only two issues tend to cost him rest: human resources challenges - be they personality conflicts or losing employees to competitors - and learning new business models. To illustrate the latter, he cited the Linux operating system, which started competing with Microsoft Windows in the late 1990s by giving away much of what the Redmond, Wash., company sold to consumers and businesses.