The Evolution of Mobile Unified Communications
Source: Yankee Group Research
Today, the enterprise is undergoing a significant transformation to a more global Anywhere Enterprise. Enterprise mobility has been a crucial component in starting this evolution. However, historically, enterprise mobility has been about untethering a worker from a fixed location. Although this has been a critical step in truly forming an Anywhere Enterprise, it is only the first step in achieving it. The integration of unified communications and advances in wireless technology has created opportunities for companies to integrate mobility into the organization. The further integration of communications and mobility into business process as well as advancements in wireless technologies have created an opportunity for organizations to deploy mobile unified communications that will bring productivity to new heights by enabling workers to communicate in more ways from more places.