The Future of Application Outsourcing: Making the Move From Tactical to Strategic

Application outsourcing has come a long way since the Y2K projects of the 1990s. As marketplaces expanded to global proportions - and competition followed - application outsourcing has filled an ongoing need for cost-effectiveness by providing development and maintenance resources at price points that organizations could not reach locally or internally. This paper presents the IBM point of view on the future of application outsourcing: where new technology and techniques will lead, where the greatest opportunities for business advantage lie and how CIOs can best take advantage of all that application outsourcing has to offer.