The Hard Work Of Being A Soft Manager
The soft management enables you to build credibility with the people your company needs most to succeed. Soft management hinges on candor, sensitivity, and the willingness to suffer painful consequences of unpopular decisions. The paper says leaders who make themselves vulnerable and accessible gain huge advantages over traditional armor-plated managers. Employees see them as strong, credible, and trustworthy - and go the extra mile to help them succeed. The manager should explain the real reasons behind your tough decisions - in person.